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e-Customer Satisfaction Plunges

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After two years of steady increases, customer satisfaction with goods and services purchased and consumed in the United States has taken a dramatic downturn, according to the lat

Johnson Controls Completes New Calibration Laboratory

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Johnson Controls Metrology Services’ new calibration lab was recently completed and received ISO 17025 accreditation.

Hexagon Metrology Announces Relocation of North American Headquarters

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Hexagon Metrology North America plans to move its North American headquarters from Rhode Island to Connecticut.

NIST Releases Atom-Based Standards for Measuring Tiny Chip Features

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Device features on computer chips as small as 40 nm can now be measured reliably thanks to a new test structure developed by the National Institute of Standards and Technology.

Web-Based Fundamentals of GD&T Course Available

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Effective Training Inc. recently added a new Web-based course to its list of geometric dimensioning and tolerancing services.

FARO Receives $1.7 Million in New Airbus Orders

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FARO Technologies Inc. recently received $1.7 million in FARO Laser Tracker orders from Airbus S.A.S.

Blue Mountain Quality Resources Expands Training Schedule

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Blue Mountain Quality Resources Inc.

Case Study: Laser Measuring Enables Crisis Manufacturing

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Many customers come to Hobson & Motzer seeking a solution for what others have claimed is impossible.

Purchasing Department Vs. Purchasing Process

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It’s logical to expect the purchasing process to fall under the purview of the purchasing department. However, the reality is that in most organizations there are people from different departments who generate purchase orders and sign contracts.

New Product for IEEE 1641 Signal Definition Standard

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Racal Instruments Inc. recently released newWave, a software toolset designed to facilitate compliance to the new signal definition standard, IEEE 1641.

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