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Medical Practitioners Lack Quality Management Knowledge

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A new book concludes that medical practitioners need a better grasp of quality management principles, methods, programs, systems and experiences.

Study: Hospital Quality Efforts Work

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A recent study shows that hospital administrators are heeding advice to integrate and embrace quality improvement efforts.Researchers from the Yale School of Medicine interviewed

Minitab Offers Discounted Software to Academics

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Minitab recently started offering its software to academic customers at discounted rates through e-academy.com, an online provider of brand-name software.

Baldrige Award Discussion Announced

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A consultant who helped Xerox Business Services win a Baldrige Award will be speaking about organizational performance improvement at an upcoming seminar.

Rath & Strong Introduces New Six Sigma Pocket Guide

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Rath & Strong recently released a new pocket guide for practitioners of GE Work-Out, a methodology that helps improve Six Sigma and lean projects.

New SPC Software Released

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Northwest Analytical Inc. recently released an updated version of its flagship NWA Quality Analyst SPC suite.

Mexico to Host ISO 9001 Workshop

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An international workshop to help local governments implement quality management systems based on ISO 9001 will be held May 22–23 in Veracruz, Mexico.

Hospitals Partner on Quality Improvement

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Several Ohio health agencies are mounting an effort to improve the quality of health care in the state.Greater Cincinnati Health Council and 17 of its member hospita

No-Cost Supply Chain Benchmarking Now Available

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APQC and the Council of Supply Chain Management Professionals are collaborating to provide no-cost supply chain measurements for benchmarking.

ACSI Indicates Sagging e-Government Satisfaction

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User satisfaction with federal e-government Web sites leveled off after nine months of steady improvement, according to the latest quarterly findings of the American Customer Sat

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