Customer Relationship Management and ISO 9001
Customer relationship management (CRM) usually refers to sales activities, and CRM software is commonly purchased, and occasionally used, to track potential customers, existing customers and sales activities.
(BearingPoint Inc.: McLean, Virginia) -- BearingPoint Inc., a management and technology consulting firm, has been awarded a blanket purchase agreement
(Frost & Sullivan: Palo Alto, California) -- Frost & Sullivan recently presented its 2007 Award for Customer Value Leadership of the Year t
Repent of your wicked ways O fellow Six Sigma Heretics, or surely you shall be smitten (smoted? smited?
(Penske Truck Leasing: Reading, Philadelphia) -- Penske Truck Leasing implemented Six Sigma techniques to drive down costs and optimize services and rec
There’s a certain manufacturer makes carbon-based friction material in the form of a disk.
(United Press International: Washington) -- According to a United Press International column by senior news analyst Martin Sieff, the U.S.
(American Society for Quality: Milwaukee, Wisconsin) -- The American Society for Quality presented nine medals of distinction during its recent Wor
(Florida Sterling Council: Tallahassee, Florida) -- The Florida Sterling Council, Lt.
Last year, I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia.