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Product Certification: Developing Meaningful Programs

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Product certifications have exploded in recent years. Products ranging from pine lumber to children’s toys carry some sort of certification, and the organizations issuing certifications are as diverse as the products themselves.

Books: Updated Guide for Implementing Supply Chain Improvements

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(CRC Press: New York) -- Improving supply chain efficiency, especially in today’s unsettled business climate, requires that managers go beyond doing business as

Event: Free Webinar on Customer Service Quality Measurement

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(ASQ: Milwaukee) -- In today’s challenging economy, providing quality service can be a major competitive advantage—but it can be difficult to define and measure.

Product News: Edmund Optics Expands Line of Imaging and Machine Vision Lenses

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(Edmund Optics: Barrington, NJ) -- Edmund Optics (EO), a provider of optical components, recently announced that it greatly expanded its line of TECHSPEC imaging and machine vision lenses, adding more than 30 EO designed and manufactured lenses including TECHSPEC fixed focal length and telecent

Product News: High Performance HART Communicator, Also a Calibrator

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(GE Sensing & Inspection Technologies: Groby, England) -- The hand-held DPI 620 advanced multifunction calibrator from GE Sensing & Inspection Technologies now incorporates full HART capability, making it the only combined HART communicator and calibrator currently on the market.

ANAB’s Dougherty to Chair International Accreditation Forum

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(ANAB: Milwaukee) -- Randy A. Dougherty, vice president of the ANSI-ASQ National Accreditation Board (ANAB), has been elected chair of the International Accreditation Forum (IAF), the world association of national accreditation bodies for management systems, products, and personnel.

Product News: LaserLinc Introduces the TLAser130s Laser Micrometer

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(LaserLinc: Fairborn, OH) -- LaserLinc Inc., a manufacturer of noncontact, precision measurement systems, announces the release of a new laser scan micrometer, the TLAser130s.

All Kaizen Ideas Are Full of Holes

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I became aware of a truth about lean problem solving and kaizen yesterday while reading an article about 10 internet rules and laws, “Internet rules and laws: the top 10, from Godwin to Poe,” published on the Daily Telegraph’s web site (

Two Definitions of Trouble

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I

Ready to Press the Reset Button?

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Recently released labor market, manufacturing, and consumer data indicate an economy steadily emerging from the long recession. One of the most gratifying indications of this change was the Associated Industries of Massachusetts Business Confidence index showing a c

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