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Olympus Launches 2011 National Innovation Awards Program

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(Olympus: Center Valley, PA) -- Olympus, a precision technology provider of innovative solutions in its core business areas of medical and surgical products, life science imaging systems, industrial measurement and imaging instruments, and cameras and audio products, has called for nominations f

ANSI Online Course Provides Introduction to Standards

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(ANSI: Washington) -- Constituents looking to learn more about the voluntary consensus standards system are encouraged to take a new online course module offered by the American National Standards Institute (ANSI): An Intro

NQF 2011 National Quality Healthcare Award to Reward Accountable Care

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X-ray Laser LCLS Comes Online

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The recently opened Linac Coherent Light Source (LCLS) at the Stanford Linear Accelerator Center (SLAC) National Accelerator Laboratory (SNAL) provides scientists around the world with a brilliant new tool to understand fundamental properties of atoms and materials

Product News: InnovMetric Software’s New Hardware Review

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(InnovMetric Software: Québec) -- Having been widely accepted in the automotive industry as a critical technology to accelerate product engineering, high-density, noncontact 3-D digitizer sales are moving into new industrial market segments and applications.

Product News: Ultrasonic Testing Machine Keeps Steel Pioneer on Top

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(GE Sensing & Inspection Technologies: Billerica, MA) -- An ultrasonic testing machine from GE Inspection Technologies is helping EUROPIPE maintain its competitive advantage and its technological leadership in manufacturing large-diameter, welded steel pipe.

Event: 14th Annual User Conference, Web-Based Quality, Compliance Management

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(EtQ: Farmingdale, NY) -- EtQ has announced that its User Conference 2010 will be held Oct. 18–22  at the South Seas Island Resort on Captiva Island, Florida.

Product News: High-Capacity Reaction Torquemeters Carry NIST Calibration

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(S. Himmelstein: Hoffman Estates, IL) -- New models 2206 and 2207 solid flanged reaction torquemeters from S. Himmelstein and Co. offer certified accuracy. Their high stiffness and ability to handle large extraneous loads (thrust and bending) minimizes cross-talk errors.

Forge Ahead

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The economy is uncertain, pessimism is rife in businesses, and many are standing around waiting for things to happen. However, complacency does not send a positive message to customers, colleagues, and employees.

Five Principles for Turning Clients into Loyal Fans

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Once upon a time, customer service meant more than pressing 2 to wait (and wait and wait) for “the next available representative.” Companies valued those who bought their goods and services and went the proverbial extra mile to make them happy.

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