Last May I wrote in “Airline Companies Are Driving Customers Away” that the U.S.

Designing for customer needs always leads to higher quality products and services, as well as innovative outcomes, because an effective design process uncovers hidden customer needs.

Our fascination with rewards systems that attempt to get people to comply with the demands of work and short-term good behavior starts early in school.

(Salvo: Singapore) -- Business projects rarely go through the entire project cycle without some surprises. Reasons for this include changing  requirements, a larger-than-anticipated cost of project, and flawed technical architecture, among others.

(Mahr Federal: Providence, RI) -- Mahr Federal Inc. has introduced the next generation of its µMaxµm line of digital indicators.

(American College of Physicians: Philadelphia) -- Four organizations representing more than 350,000 primary care physicians have released joint Guidelines for Patient-Centered Medical Home (PCMH) Recognition and Accreditation Programs.

(Gartner Inc: Stamford, CT) -- Gartner Business Process Management (BPM) Summit, scheduled to take place April 27–29, at the Baltimore Marriott Waterfront in Baltimore, is the largest, most comprehensive

(SICK Inc: Minneapolis) -- SICK Inc., a leading manufacturer of sensors, safety systems, machine vision, and automatic identification products for factory and logistics automation, has launched the