Customer satisfaction across three durable goods industries stalled in 2011, with the majority of companies staying almost exactly where they were in 2010, according to a recent report by the American Customer Satisfaction Index (ACSI).

(Nikon: Melville, NY) -- Nikon has announced the winners of the 2011 Small World Photomicrography Competition, with this year’s top honors going to Igor Siwanowicz, Ph.D., with a micrograph that demonstrates the beauty in “ugly.”

(FDAnews: Falls Church, VA) -- The interactive workshop, Clinical Quality Assurance Roles and Responsibilities for Auditors and Managers, scheduled for Nov.

(APQO: Chicago) -- Asia Pacific Quality Organization (APQO) has announced the World Class Winners of the Global Performance Excellence Awards.

(Pinpoint: Peabody, MA) -- Pinpoint Laser Systems is introducing a precision adjustable shim called the Microshim.

Why do some businesses thrive, while others flounder, unable to reach the next level?

(Leica: Norcross, VA) -- Building on the success of its industry-leading Leica ScanStation C10 and C5 laser scanners, Leica Geosystems has announced advanced, onboard, and handheld scanner control firmware (v.

(Consona: Indianapolis) -- Consona Corp., provider of customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, and uniPoint Software Inc., developer and provider of software and services for quality management, continuous i

China is blessed with an abundance of hard-working, conscientious, and low-paid laborers who are driven to improve their living conditions.

During a recent strategic planning session with a county’s leadership council, the participants were asked about their vision for their departments as they worked on a template for the strategic plan.