Watching the U.S. Women’s National Soccer Team take the World Cup on July 5, 2015, caused me to reminisce about my short-term coaching stint of a U12 soccer team.

What are the challenges of incorporating—and maintaining—process excellence in an organization’s culture?

How well your brain works is affected by how you relate to other people. When doing the research for Cheetah’s “Happy Aging Project” program, we synthesized two important bodies of knowledge from leading research on brain health and performance.

Big data seem to be all the rage in healthcare, but from the perspective of a frontline clinician, they miss the mark. The clinical enterprise is the realm of small data. That’s because small data are directly related to patient care.

Limiting work in process (WIP) isn’t easy. Our work is largely invisible, which means it’s hard to notice. It just walks right up, bold and unabashed. It doesn’t have to sneak; we’re simply blind to it. Then, one day, we notice it’s there.