Happy New Year one and all! For our first QDL of 2019, we were pleased to present some thought-provoking content on the benefits of compromise, the dangers of rhetorical trickery, and the meaning of Chekhov’s gun. Let’s take a closer look:

If you’re a leader, you got to where you are because you think strategically and are killer at execution. You simply can’t get far without being good at both.

One of my favorite things to do when I learn new and interesting information is to apply it to a different area to see if I can gain further insight.

We tied up last year in a neat little bow, talking about how stories define ourselves and our work; waste is waste, no matter your political leanings; and putting numbers from the news in context.

A few years ago I wrote about a Facebook exchange between two friends of mine that upset me because one of my friends resorted to name-calling instead of addressing the other friend’s arguments. In retrospect, that was mild.

It’s no wonder people are scared of process. When we have a large project or goal, we assume that the process to complete that work must be equally large. That is daunting. We’d rather just do it.

I still love to hold and read physical books (as opposed to audible or Kindle). I don’t know how many books I added to my library this year, but it was a lot. I thought I’d share some good ones that I’d recommend you add to your reading list for 2019.

Back in January 2009, I wrote an article for Quality Digest titled “ISO 9001 Documentation Is Like a Box of Chocolates.” Her