Forge Ahead
The economy is uncertain, pessimism is rife in businesses, and many are standing around waiting for things to happen. However, complacency does not send a positive message to customers, colleagues, and employees.
Five Principles for Turning Clients into Loyal Fans
Once upon a time, customer service meant more than pressing 2 to wait (and wait and wait) for “the next available representative.” Companies valued those who bought their goods and services and went the proverbial extra mile to make them happy.
Corporate Boards Are Owning Up to Risk Management
(The Conference Board: New York) -- Corporate boards are beginning to take ownership of risk management, according to recently released report by The Conference Board.
16 Organizations Chosen to Receive Site Visits for 2010 Baldrige Award
(NIST: Gaithersburg, MD) -- The panel of judges for the Malcolm Baldrige National Quality Award, the nation’s highest recognition for organizational performance excellence, has selected 16 organizations for the final review stage for the 2010 award.
Product News: NP<em>FLEX</em> 3D Metrology System for Characterizing Difficult Surfaces
(Veeco Instruments Inc.: Tucson, AZ) -- In booth No. E-5439 at IMTS 2010, Veeco Instruments Inc.
Product News: Geomagic, New River Kinematics Release Power3 Suite
(Geomagic: Research Triangle Park, NC) -- Geomagic Inc. and New River Kinematics (NRK) have released Power3 Suite, integrated software that enables industrial companies to analyze, inspect, and validate manufacturing processes for greater accuracy and productivity.
Webcast: “Maintaining Lean Six Sigma Relevancy, Resiliency, and ROI during a Recession”
(PowerSteering Software: Cambridge, MA) -- PowerSteering Inc., developer of PowerSteering Software, an on-demand project and portfolio management (PPM) solution for managing lean Six Sigma, IT, and product development, will host a free webcast on Tuesday, Sept. 28 at 11:30 a.m. (EDT).
FARO, Carl Zeiss Industrial Metrology Form Innovative Solutions Network
(FARO, Carl Zeiss Industrial Metrology: Chicago) -- FARO Technologies Inc. and Carl Zeiss Industrial Metrology have launched the Innovative Solutions Network, a marketing, sales, and support collaboration in North America.
Product News: Nondestructive Drop Test Fixture
(The Modal Shop Inc.: Cincinnati) -- The Modal Shop Inc. introduced a new system in its line of nondestructive testing solutions at this year’s IMTS exposition in Chicago.
Change, Please
“Security is mostly a superstition. It does not exist in nature, nor do the children of men as a whole experience it. Avoiding danger is no safer in the long run than outright exposure. Life is either a daring adventure, or nothing.”