(Performance Review Institute: Warrendale, PA) -- The fourth biennial Global Aerospace Nadcap Supplier Survey was conducted by the Performance Review Institute (PRI) in 2009. The preliminary results were announced at the Nadcap meeting in Pittsburgh, last week. Nadcap is part of PRI’s Customer Solutions and Support, which aims to identify and respond to customer need in all areas of business relating to quality.

With more than 500 responses, the data provided a clear view of the industry:

• Focus on continual improvement. 83 percent of respondents have seen a measured improvement in special process/product quality after Nadcap accreditation, compared to 25 percent in 2003.

• Globalization. Despite the challenges of global business, more than 70 percent of respondents had no communication issues relating to language barriers in the Nadcap program.

• Communication. There were significantly less reported problems with the flowdown of requirements from prime contractors—33 percent of respondents said they never experienced a problem, compared with 9 percent in 2007.

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