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Corporate Culture and the Bottom Line

Evidence from the field

Annette Franz

CX Journey Inc.

Thu, 08/23/2018 - 12:02
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Is there a link between corporate culture and the bottom line? In a nutshell, yes. Corporate culture is linked to so many business decisions and business outcomes, you might be surprised.

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Today’s article is a follow-on to, “A Fish Rots From the Head Down,” in which I wrote about the need for company leadership to model the behaviors they want to see from their employees in order to transform, inspire, and drive the company's intended culture.

Culture is such an important part of any business. It really is the foundation upon which the business happens, i.e., fails or succeeds. And there’s some academic research that supports this stance.

 …

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