In my first post in this series, I mentioned that Minitab reached out to our customers who are practitioners of quality improvement to better understand how they complete projects, what tools they use, and the challenges they come across in achieving quality initiatives. One area they said they were struggling with was training—actually getting their belts or project team members adequately trained to complete projects independently.

(For previous posts about how to avoid a lean Six Sigma project failure, take a look at parts 2 and 3.)

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