(Lennox: London) -- Lennox Hill Ltd. has launched version 2.0 of its complaints-handling module as part of its long-term plan of continuously adding features and modules to its online isoTracker Quality Management Software.

The upgrade to the Customer Complaints module is intended to give it an enterprise potential with greater flexibility, additional features, and improved reports. This upgrade comes shortly after the launch of a Competency Testing module in September 2011 and an upgrade to the Document Control module in January 2012.

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