(CQI: London) -- The Chartered Quality Institute (CQI) and Chartered Management Institute (CMI) are joining forces to investigate the use of quality management systems (QMS) and their return on investment.

As the United Kingdom embarks on another year of economic uncertainty, employers and businesses are nervous about what 2012 has in store. The joint research, due to be published during the first half of 2012, will provide certainty on the cost benefits of a QMS in such uncertain times.

Both organizations signed a memorandum of understanding to cement the new partnership created to explore the current types of QMS used widely by businesses in the United Kingdom. Additionally, together they will look at how these processes lead to increased productivity and performance through a sustainable approach to delivery.

At the signing of the agreement, the chief executives of the organizations shared their thoughts.

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