(Pyzdek Institute: Tuscon, AZ) -- Tom Pyzdek will use a fun audience-participation demonstration to show that when managers and leaders don’t understand variation, their decisions and actions are dangerously off of the mark. Some of the bad things that happen include making problems worse instead of better; ignoring real issues; creating fear, uncertainty, and doubt (FUD) among employees; and, occasionally, making a fool of yourself. The event will take place May 18, 2011, in Tucson, Arizona.

The red bead experiment was made famous by quality pioneer W. Edwards Deming. Pyzdek was privileged to be able to train with Deming and to assist him during his four-day seminars during the 1980s.

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