(Paton Professional: Chico, CA) -- When it comes to customer satisfaction, the Easter Bunny and the Tooth Fairy have been quietly kicking Santa Claus’ rear end.

(The Pyzdek Institute: Tucson, AZ) — The Pyzdek Institute is currently offering Six Sigma Black Belt and Six Sigma Green Belt training at a substantial discount. If you act before the new year you will save $600 on Six Sigma Black Belt training, or $300 on Six Sigma Green Belt training.

(KnowWare International: Denver) -- The QI Macros SPC Software for Excel announces the addition of Levene's Test of variance in normal and non-normal data. One of the keys to Six Sigma in manufacturing and service industries is the reduction of variation.

(Bosch Rexroth: Buchanan, MI) --  Bosch Rexroth and well-known lean manufacturing training organization

(Umetrics: Malmö, Sweden) — Umetrics announces the release of version 12 of SIMCA-4000, a state-of-the-art, off-the-shelf, Windows-based software, providing multivariate statistical process control (MSPC) for continuous processes.

(LEI: Cambridge, MA) -- Lean manufacturing, or more precisely, lean management began on the shop floor, but a growing number of companies are realizing that its ability to cut costs and lead times while improving productivity and quality has application throughout the business.

(LeanSSC: Seattle) -- The Lean Software and Systems Consortium (LeanSSC) 2010 announces its inaugural U.S.

In late November management system registrars DNV and Intertek announced that they were in discussions regarding a potential to unite their business assurance activities.

(IQPC: New York) -- The sixth annual "LSS & Process Improvement Canada" summit, to be held in Toronto, Ontario, Canada, on Feb. 22–24, 2010, will feature in-depth presentations, case studies, perspectives, and conversations on how to:

(University Alliance: Tampa, FL) -- This year’s University Alliance catalog, titled Online Executive Education, features exclusive savings on more than