The Performance Management Group (TPMG) is offering new live, e-learning courses through two certification and training programs: Lean Six Sigma Service Excellence and Performance Management.

(ASQ: Milwaukee) -- Organizations know the key to survival is maintaining a high level of customer satisfaction, because keeping customers is much easier than earning new ones. Those organizations also know that using lean and Six Sigma helps them to stay fiscally competitive.

Quality auditor, engineer, and Quality Digest Daily columnist Mike Micklewright will present his entertaining and informative imper

(Lean Enterprise Institute: Cambridge, MA) -- The books Follow the Learner: The Role of a Leader in Creating a Lean Culture, by Sami Bahri, DDS, and

(Pilgrim Software: Tampa, FL) -- Pilgrim Software Inc., a global provider of enterprise risk, compliance, and quality management (ERCQM) software solutions, is the recipient

(Buker Inc.: Antioch, IL) --The Lean Manufacturing Assessment, a new booklet produced by Buker Inc., offers manufacturing companies the opportunity to benchmark themselves in their lean efforts against the “best in class” lean manufacturing standards.

(Six Sigma Management Institute: Scottsdale, AZ) -- Business leaders, improvement experts, Six Sigma professionals, and consultants are cordially invited to attend “The Social Convergence of Six Sigma,” a two-day leadership event to

(InfinityQS: Chantilly, VA) -- Representatives from Kraft, Medtronic, Procter & Gamble, and others will be giving presentations about how their companies are leveraging manufacturing quality to increase productivity and lower costs at InfinityQS’ fourth-annual SPC software user conference, <

(University at Buffalo: Amherst, NY) -- Through the Center for Industrial Effectiveness, the University at Buffalo (UB) provides public training for lean Six Sigma.

(Professional Business Solutions: O’Fallon, MO) -- Professional Business Solutions Inc.