Total Quality Management (TQM) is a management approach that requires quality in all phases of the company’s operations, by doing things right the first time. All waste and defects must also be eliminated.

(Business901: Fort Wayne, IN) -- Joe Dager, owner of Business901 has just included a comprehensive series of spreadsheet templates that are intended to help users perform process analysis associated with lean and Six Sigma initiatives.

(ACSI: Ann Arbor, MI)  -- Taxpayers are getting a first hint of potential returns on their investment in the U.S. automobile industry: Detroit is doing a much better job satisfying their customers, according to the American Customer Satisfaction Index (ACSI).

The “Patient-Centered Medical Home” (PCMH) is the latest in health care quality initiatives. In a PCMH, a medical team—led by a patient’s primary physician—continuously coordinates and manages the patient’s health care throughout their life.

(Transcat: Rochester, NY) -- Transcat Inc., a global distributor of professional grade test, measurement, and calibration instruments, and accredited provider of calibration, parts inspection, production model engineering and repair services, has partnered with FLIR Systems Inc., a global provid

(Pinpoint Laser Systems: Peabody, MA) -- Pinpoint Laser Systems announces a new storage system to be used with the Pinpoint Laser Microgage 2-D family of products.

(NAHQ: Glenview, IL) -- Healthcare Quality Week (HQW) features the work of health care quality professionals and highlights their influence on improved patient care outcomes and health care delivery systems.

(DALSA: Waterloo, ON, Canada) --  DALSA Corp., a provider of machine vision technology, recently introduced a new member to its line of affordable and easy-to-use GigE Vision-compliant cameras with the release of the Genie HM1400-XDR camera, a model with extended dynamic range (

(Fluke Corp.: Everett: WA) -- Fluke Corp., a global provider of handheld electronic test and measurement technology, has introduced test probes with built-in fuses for additional measurement protection.

(Lattice Technology: San Francisco, CA) -- Lattice Technology, developers of digital manufacturing applications using the XVL format, today released chapters 7 and 8 of the new book, “Improving Lean Manufacturing Through 3D Data” by Dr. Hiroshi Toriya.