Simply put, customer relationship management (CRM) is the creating and maintaining of a mutually beneficial, transparent relationship between an organization and its customers—an added-value endeavor that enables the organization to learn and provide exactly what th

(MoreSteam.com: Columbus, OH) — MoreSteam.com, a global provider of online lean Six Sigma training and support technologies, announces the creation of the Honda Lean Network portal.

(AASA: Research Triangle Park, NC) -- The Marketing Executives Council (MEC) of the Automotive Aftermarket Suppliers Association (AASA) has just released “Independent Aftermarket Image: Quality Does Matter,” the second in its series of reports outlining the danger that low-quality, low-cost auto

(Gartner Inc.: Stamford, CT) -- The automotive industry is experiencing substantial change in response to the global recession, and there are four key focus areas that will have a lasting effect on the industry and force companies to establish new long-term value propositions, according to Gartn

(AICON 3D Systems: Braunschweig, Germany) -- Not only do portable coordinate measuring machines (PCMM) outplay their stationary colleagues when it comes to flexibility, they also impress with their attractive price.

(Hexagon Metrology, North Kingstown, RI) -- Hexagon Metrology Inc. has announced the immediate availability of the new Leitz PMM-G series of gantry coordinate measurement machines (CMM) at Gear Expo 2009 being held this week in Indianapolis, Indiana.

(Dimensional Metrology Standards Consortium: Arlington, TX) -- By special request, another DMIS and I++DME Training Workshop has been scheduled for the week of Oct. 5–8. Reservations may be made now. This may be the last workshop until spring of next year.

(Carl Zeiss: Maple Grove, MN) -- Carl Zeiss IMT will be introducing the next generation of TiMS software, the ACCTeePro integrated software for surface finish, form, and geometry, at the 2009 Quality Expo held in Chicago on Sept. 22 –24.

(ISU: Ames, IA) -- It’s not easy to make machines that convert wind to electricity. Just consider the turbine blades that spin in the wind: a single blade can be 40 to 50 meters long and 10,000 to 15,000 pounds. It has to be built within millimeters of specifications.

(BSI: Reston, VA) -- BSI, a provider of regulatory and quality management reviews and product certification for medical devices, recently launched the CE-Dedicated FastTrack.