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How Labor Shortages Affect Construction Quality
Dale Crawford
According to the U.S. Bureau of Labor Statistics, the employment of electricians is projected to grow by 9 percent from 2020 to 2030. As in other fields of construction, this is developing into something of an HR crisis. Demand for qualified electricians is outstripping availability, and the…
Designing a Circular Business Strategy That Works
Luk Van Wassenhove
Labels such as “sustainable,” “eco-friendly,” and “green” have long been an easy sell. “Circular economy” joined their ranks when it debuted on the world stage at the World Economic Forum 2012. Even though related concepts have been discussed as early as in the 1970s, claims by the consulting world…
What Are Energy-Aware Manufacturing Operations?
Emily Newton
There’s no better time than now. As a species, we need to mitigate the effect we have on our planet. There are many ways to do this—namely, through green and eco-friendly initiatives—but one sector is having the biggest impact of all: the industrial and manufacturing sector. In the 2010s, the…
Google’s Myth of Losing Social Capital in Hybrid Work
Gleb Tsipursky
Google recently announced its new post-pandemic hybrid work policy, requiring employees to work in the office for at least three days a week. That policy goes against the desires of many rank-and-file Google employees. A survey of more than 1,000 Google employees showed that two-thirds feel unhappy…
Why UX Matters: Interview With Designer Sara Tavasolian
Katarina Bennich
Ever found yourself hitting the wrong button and then flipping through the manual in a frenzy, trying to figure out how to get that thing to stop doing what it’s doing? If your answer is yes, you’ve been an unfortunate victim of bad user experience (UX). UX is defined as all aspects of a product,…
How to Deal With Workplace Harassment Effectively
Steven I. Azizi
It has been more than five decades since Title VII of the Civil Rights Act of 1964 was enacted to outlaw harassment and discrimination against workers in American workplaces. Unfortunately, workplace harassment is still a serious problem for millions of workers in the country. Different forms of…
NIST Researchers Propose Method for Modeling Smart Sensor Interoperability in Smart Grids
NIST
Smart sensors play a critical role in smart grids, supporting bidirectional flows of energy. Such sensors are needed for real-time monitoring of energy flow; controlling power generation, transmission, and distribution to customers; and protecting the overall power systems. However, the…
Social Media Marketing vs. Content Marketing: Why You Need Both in Your B2B Marketing Strategy
Anas Hassan
Very few businesses today rely on push marketing alone as their strategy to ultimately produce sales. Although the larger picture of inbound marketing is proving itself effective, marketers continue to debate the relative value of content marketing vs. social media marketing. But here’s the spoiler…
Four Steps to Accelerating Discoveries in Life Sciences
Gary Shorter
Predictive and prescriptive insights driven by data analytics have risen to prominence as tools that can help research teams cut the time, complexity, and cost of clinical trials. At the same time, these insights can enhance the quality of a study and accelerate new drugs to market. But to uncover…
Forget B2B or B2C: Why Digital Engagement Is Actually P2P
Lisa Apolinski
The pandemic arrived and brought with it many new and surprising changes in how companies do business. One of the most interesting, and most impactful, changes for organizations has been how consumers engage with brands. A recent survey indicated that consumers are rethinking how they interact with…
The 10 Stories Great Leaders Tell
Paul Smith
Good leaders ask, “How do I tell better stories?” Great leaders ask, “Which stories do I need to tell?” Does that mean how you tell a leadership story doesn’t matter? Of course not. But if you tell an irrelevant, unimportant, or self-serving story, it doesn’t matter how well you tell it. The story…
The Information Age Is Starting to Transform Fishing Worldwide
Nicholas P. Sullivan
People in the world’s developed nations live in a post-industrial era, working mainly in service or knowledge industries. Manufacturers increasingly rely on sensors, robots, artificial intelligence, and machine learning to replace human labor or make it more efficient. Farmers can monitor crop…
A System Is Designed to Do Exactly What It Does, Or...
Harish Jose
T he dictum, “purpose of a system is what it does” (POSWID) is famous in cybernetics, attributed to the management cybernetician Stafford Beer. Beer notes: “A good observer will impute the purpose of the system from its actions and thus from the resultant state.” Hence the key aphorism and acronym…
Three Ways Businesses Can Adapt Their Models to Working in an Age of Crises
Oliver Laasch
It’s been a tough few years for people who own or manage a business. Lockdowns shut down whole industrial sectors worldwide, turning profitable businesses into loss-making ones, while a lot of smaller businesses went under. Many companies will now be hoping for a return to some type of normality…
Revamped Design Could Take Powerful Biological Computers From the Test Tube to the Cell
NIST
Tiny biological computers made of DNA could revolutionize the way we diagnose and treat a slew of diseases, once the technology is fully fleshed out. However, a major stumbling block for these DNA-based devices, which can operate in both cells and liquid solutions, has been how short-lived they are…
Automated Guided Vehicles Transform Warehouse Operations
Mike Kotzian
The pandemic both reduced the available workforce and accelerated online sales. Warehouse operations grew and had to handle increased volume with fewer employees. Prior to Covid-19, the answer to this problem was to hire more fork truck drivers. Now, companies have difficulty finding trained fork…
How Hospitals Can Harness the Power of Digital Transformation
Knowledge at Wharton
More than a half-million healthcare workers in the United States have quit their jobs in recent months, driven to the breaking point by the Covid-19 pandemic. But greater use of technology could help save jobs by reducing the kinds of inefficiency and stress that lead to burnout for many hospital…
Learning From The Book of Why
Paul Laughlin
As I started reading The Book of Why: The New Science of Cause and Effect, by Judea Pearl and Dana Mackenzie (Basic Books, 2018), I was reminded how often analysts trot out the bromide “correlation is not causation.” It’s a well-known warning. Indeed, I often encourage those learning data…
How Can a Control Chart Work Without a Distribution?
Donald J. Wheeler
Students are told that they need to check their data for normality before doing virtually any data analysis. And today’s software encourages this by automatically providing normal probability plots and lack-of-fit statistics as part of the output. So it’s not surprising that many think this is the…
Navigating Organizational Growth, Part 1
Richard S. Hawkes
Adapted from Navigate the Swirl by Richard Hawkes, CEO of Growth River How many meetings have you been in that caused you to ask yourself, “Why am I here? What am I doing? What’s the purpose of this meeting? Are we accomplishing anything?” I call this “The Swirl.” High activity, low focus.…
ASQ’s World Conference on Quality and Improvement 2022
Quality Digest
This year’s World Conference on Quality and Improvement (WCQI) will be a hybrid event—online and in person—scheduled for May 15–18, 2022, in Anaheim, California. Themed as “The art and science of quality,” the conference will explore the symbiotic relationship between human and scientific aspects…
The Natural
Bruce Hamilton
In 1985, about the time I was discovering there was a better way to produce products, The Natural, a film about an aging baseball player with extraordinary talent, was garnering multiple Academy Awards. This archetype concerning natural “God-given” abilities is common in Western culture—in sports…
How to Be a Wise Decision-Maker
Gleb Tsipursky
The biggest falsehood in business leadership and career advice may also be the most repeated: “Go with your gut.” Surely you’ve heard this advice often as a decision-maker, as well as some variations of that phrase, such as, “Trust your instincts,” “Be authentic,” “Listen to your heart,” or “Follow…
The Power of Potential: Planting the Seeds for Success, One Person at a Time
Kate Zabriskie
‘Kendra, I think you’re going to do wonderfully at this next task. You have a good eye for detail, and that’s exactly what’s required here.” “Tom, you have a real knack with people, and I’d like you to take on a temporary role in account management. I think you will thrive based on what I’ve seen…
Ultraviolet Light Can Clean N95 Masks for Reuse Without Hindering Performance
NIST
To combat Covid-19 amid supply shortages in 2020, healthcare facilities across the United States resorted to disinfecting personal protective equipment (PPE), such as N95 masks, for reuse with methods such as ultraviolet (UV) light. But questions lingered about the safety and efficacy of these…

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