All Features
Jack Dunigan
Editor’s note: This continues Jack Dunigan’s series about unsung heroes in the workplace, and the 16 traits they all share.
This may seem like an unusual or even inappropriate trait, and I want to be clear from this first sentence that I am not suggesting sensitivity in the emotional or…
Lean Math With Mark Hamel
Recently a reader posed the following value-stream mapping, lead time-related question(s). My experience, after facilitating more value-stream mapping activities than I care to remember, is that it’s not an uncommon question. In fact, it’s a very good question.
I provided a quick answer,…
Bruce Hamilton
A recent comment from a business friend, call him Tom, who manages a small factory, reminded me of a scene from The Wizard of Oz. “Our president is an accountant by training,” Tom said. “But she’s a good accountant.”
“So, what is a good accountant?” I asked.
“Well, you know, she thinks that…
John Roth
In an earlier article, I explained how the Food and Drug Administration’s (FDA) Office of Criminal Investigation (OCI) works when a small portion of the industry fails to adequately respond to regulatory action. For Abbott Laboratories and Amgen, the price for regulatory malfeasance was high: $1.4…
Patrick Runkel
A t-test is one of the most frequently used procedures in statistics. But even people who frequently use t-tests often don’t know exactly what happens when their data are wheeled away and operated on behind the curtain using statistical software like Minitab.
It’s worth taking a quick peek behind…
Gallup
If you’re a hospital leader, the safety of your patients and your employees might be keeping you up at night. That’s because senior management is accountable for creating and maintaining a safe environment for hospital staff and patients. You’re right to be concerned. Research has shown that the…
Editor’s note: Distinguished statistician and essayist David Kerridge passed away last month in Aberdeen, Scotland, at the age of 81. The former head of statistics at Aberdeen University, Kerridge was a leader in the British Deming Association and lectured with W. Edwards Deming.
There is not one…
Michelle LaBrosse
Momentum is a very powerful thing. In physics, momentum = mass × velocity. The cool thing about momentum is that the faster an object is moving, the harder it is to stop. This is also true for any project that you are working on.
Accomplishing project tasks (gaining “mass”) in a quick and…
Quality Transformation With David Schwinn
At the invitation of our friend and colleague, Margaret (Meg) Wheatley, my wife, Carole, and I just returned from a conference called “Resilience: Strength Through Compassion and Connection.” I want to share some thoughts about the conference theme and I want to add strength through celebration…
Tom Kadala
Earlier this month an ex-CIA employee and whistleblower, Edward Snowden, exposed the federal government’s 6-year old, clandestine initiative, referred to internally as PRISM, a covert data-gathering program that began in 2007 as a corollary to the Patriot Act of 2001.
This White House-directed,…
The Un-Comfort Zone With Robert Wilson
Recently, a reader wrote me to suggest that rather than trying to encourage someone, a better way to motivate them is to issue a challenge. So, I felt challenged to write about it.
Whenever I think of laying down a challenge, I think of a classic story about Charles Schwab, the magnate of…
Stacey Jarrett Wagner
The idea of the garage as an incubator for startup businesses is as American as hot dogs, baseball, and apple pie (although I like apple cobbler better). From Steve Jobs, Bill Gates, Steve Wozniack, Dave Hewlett, and Bill Packard to your next-door neighbor who always seems to be out there…
MIT News
Double a city’s population, and its economic productivity goes up 130 percent. MIT researchers think they know why.
In 2010, in the journal Nature, a pair of physicists at the Santa Fe Institute showed that when the population of a city doubles, economic productivity goes up by an average of 130…
Knowledge at Wharton
Whether you are a shelf stocker at Walmart, a second-year associate at a consulting company, or an equity analyst at an investment bank, you may feel that you are not adequately compensated for the work you do; in other words, you are underpaid. But underpaid relative to what? How do employers…
AJ Sweatt
Manufacturing in the United States isn’t healing as fast as we’d like or as quickly as we deserve. On that, most of us can agree. But it sure seems like we’re seeing a steady stream of misguided understanding among much of the economic and academic elite. They often seem to miss what a strong…
Akhilesh Gulati
Editor’s note: This article continues the series exploring structured innovation using the TRIZ methodology, a problem-solving, analysis, and forecasting tool derived from studying patterns of invention found in global patent data.
The monthly council meetings continued as different members shared…
Alex Orlov
Six Sigma evolved during the time of an economic boom. It was the mid-1980s, and companies had begun to feel the effects of stiffer competition. The theory of constraints (TOC) was losing its luster, while the customer began to play a key role for a product or service. Organizations were trying to…
LRQA Business Assurance
With ISO 9001 and ISO 14001 currently being revised by ISO technical committees, Mike James, the managing director of LRQA, and David Lawson, LRQA’s technical director, talked about the progress to date on both standards as well as what the revisions could mean for the market at large.
David,…
Mark Jones
As an enthusiast of LinkedIn’s group discussions, I have seen and contributed to a fair number of discussions on risk within project management. One thing that strikes me is how the understanding of risk differs depending on the context within a project, and how often these differences lead to…
Creaform Inc.
Recently, Creaform’s Metrology Services division was contacted by a French electric power-generation company to inspect a set of hydraulic penstocks, or water channels. The targeted installation was suspected to be deformed after its 50 years of operation. Pressure changes, corrosion, temperature…
Dawn Bailey
Arecent online story in TIME magazine, “A Better Return on Investment” profiled the U.S. Army’s Fort Stewart in Georgia, focusing on the base’s Baldrige journey. Baldrige staff and stakeholders that I’ve heard from have varying opinions of whether the article has a negative or neutral spin.…
CSGtech
Paul Sly, general manager of CSGtech, an Australasian supplier of seals and gaskets, stresses the importance of quality governance when sourcing from China.
A manufacturing component specialist, Sly says that even minute quality-control problems can have extensive consequences for manufacturers…
Tripp Babbitt
There is much to be learned from history. Lately, I’ve been researching Frederick Winslow Taylor and scientific management. Better known as Taylorism, scientific management was popular from the early 1900s to the 1930s. The lessons and future impact of his efforts still drives how we design and…
AJ Sweatt
Steve Bennish writes about business and economics for the Dayton Daily News. He’s also the author of the 89-page, self-published book, Scrappers: Dayton Ohio and America Turn to Scrap. It’s not an easy book to look at. It’s a sobering, disgusting, gut-wrenching thing to see—the photographic…
Laurel Nelson-Rowe
For far too many organizations, it’s never been harder to stay ahead, to achieve and sustain results, and to balance short- and long-term success. Organizational survival means doing more with less, standing out from competitors and unlocking value—all to win the global contest for customers,…
