Mike Thelen’s picture

By: Mike Thelen

As is the case with any lean implementation in a traditional environment, culture change is the most difficult obstacle to success. A company can hire consultants, develop work teams, and begin lean initiatives, but if it only talks the talk, the initiative soon becomes just talk.

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By: Dave Heberling

When my daughter, Anna, was in the fifth grade, her teacher asked the students to write down their personal goals. Anna’s goals are still displayed in our home, so we obviously feel that there was something special about this assignment. Not bad for a fifth grader, huh? Could you do better? How? Is there a similar list of goals posted for you and for your company?

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A few spare moments can be turned into an opportunity to observe processes to find waste.
Credit: Luis Triguez

Innovation
Christopher Martin
Many of us are familiar with the concept of the Ohno Circle, innovated by Taiichi Ohno at Toyota during the 1940s. While familiarity with the technique and the goals it sets to accomplish is one...
Management
Roger Lehman
Lucy felt hollow and dissatisfied. She was a star performer and had just helped her team clinch a large government deal that they had been working on for months. At the celebration that evening,...
Standards
Miriam Boudreaux
The first thing you need to do when you are evaluating a potential supplier based on their ISO 9001 certificate is request that they provide you with a copy of the certificate itself. If the company...

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Joseph J. Caylor’s default image

By: Joseph J. Caylor

As a consultant, I have been asked numerous times by management teams that are considering quality management systems (QMSs) such as ISO 9001, QS 9001, ISO/TS 16949, AS 9001, or TL 9000, “What’s in it for me? Companies complain that QMSs, such as ISO 9001, take up their employees’ time and cost too much money. They question the value a QMS offers for their investment.

Joseph J. Caylor’s default image

By: Joseph J. Caylor

ABC Company Work Instruction

Purpose: To initiate a DMR for internal nonconformance, subcontractor nonconformance, rework, or sorting.

Joseph J. Caylor’s default image

By: Joseph J. Caylor

ABC Company Work Instruction

Purpose: To initiate corrective and preventive action for customer complaints, vendor nonconformance, and internal quality audits.

Work description: A CPAR is initiated to determine apparent root cause, corrective action, and preventive planning for customer complaints, vendor nonconformance, and internal quality audits.

Joseph J. Caylor’s default image

By: Joseph J. Caylor

As a consultant, I have been asked numerous times by management teams that are considering quality management systems (QMSs) such as ISO 9001, QS 9001, ISO/TS 16949, AS 9001, or TL 9000, “What’s in it for me? Companies complain that QMSs, such as ISO 9001, take up their employees’ time and cost too much money. They question the value that a QMS offers for their investment.

Joseph J. Caylor’s default image

By: Joseph J. Caylor

ABC Company Work Instruction

Purpose: To determine root cause for external nonconformance (customer complaints), internal nonconformance (rework, sort, subcontractor), and quality audit nonconformance findings.

Abe Eshkenazi’s default image

By: Abe Eshkenazi

With increasing productivity and focus on efficiency, good manufacturing jobs can still be found in the United States, but they are becoming more complex, and the people who succeed in the field need advanced training, education, and support.

According to the Office of the U.S.

Michael Casey’s picture

By: Michael Casey

 

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