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21st Annual Service Quality Conference ‘Turning the Tide with Service Quality’

Oct. 15–16, 2012, in Baltimore

ASQ
Tue, 07/24/2012 - 11:02
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(ASQ: Milwaukee) -- This year, the American Society for Quality’s (ASQ) 21st Annual Service Quality Conference is in Baltimore, and you won’t want to miss it. Register by Aug. 31, 2012, to receive the early-bird discounted rate.

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The keynote speakers for this conference are:
• Joseph A. De Feo, president and CEO of Juran Institute Inc.
• Kerry Weems, vice president and general manager for the health solutions sector of General Dynamics
• Jeremy Williams, vice president for process management at L-3 STRATIS
• Dave Mixon, director of quality assurance at U.S. Consumer Products, McCormick & Co. Inc.

 …

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