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Quality Digest

Innovation

WECO and Multiscan Technologies Form Strategic Partnership in North America

Alliance will help processors in the US, Canada, and Mexico

Published: Monday, March 27, 2023 - 12:01

(WECO: Kirkland, Quebec) -- WECO and Multiscan Technologies, both members of the Duravant family of companies, announced they have entered a strategic partnership to support nut, fruit, and vegetable packers and processors across the United States, Canada, and Mexico. In these regions, the WECO sales and service organization sells, leases, and supports Multiscan’s optical sorters and other inspection equipment, including turnkey solutions.

“Bringing two leading suppliers together in this way provides enormous value to both WECO and Multiscan customers,” says Don Douglas, president of WECO. “With the addition of Multiscan’s technology to WECO’s portfolio, we’re able to deliver even more sorting and pre-sorting solutions that address a broader range of turnkey line layouts and capacity requirements. And with WECO’s industry-leading sales and service network, Multiscan’s North American customers can receive the highest level of support to maximize uptime and improve efficiency of their operations. It’s a huge win all around.”

Multiscan machine vision systems complement existing WECO sorting and moisture monitoring technologies for a variety of in-shell nut products to help customers manage product quality, improve yield, increase line throughput, and reduce labor requirements. In addition, Multiscan’s industry-leading solutions for the avocado, cherry, citrus, olive, pomegranate, and fresh tomato markets will now benefit from WECO’s leasing program and extensive service organization. WECO’s customer service organization provides installation and startup services, preventive maintenance, technology upgrades, and 24/7 emergency assistance.

“Our program connects customers immediately to local service technicians with in-depth knowledge of their operation, not a remote call center,” says Douglas. “Just as important, technicians are always equipped to immediately fix issues on the spot. In a business where unplanned downtime is so costly, this is big differentiator.”

For more information about Multiscan, visit www.multiscan.eu. For more information about WECO, visit www.wecotek.com.

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For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.