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MaintainX Announces Asset Connect to Better Connect OEMs With Customers

Grants direct access to real-time customer data

Quality Digest
Thu, 09/12/2024 - 23:59
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(MaintainX: San Francisco) -- MaintainX, a leading maintenance and frontline work execution platform, has announced the beta launch of Asset Connect, a new cloud-based platform designed to streamline communication and enhance collaboration between machine builders or original equipment manufacturers (OEMs) and their customers. Asset Connect allows OEMs to proactively monitor deployed customer equipment across facilities, boosting both post-sales revenue and customer satisfaction through real-time asset health analytics, efficient critical spare parts management, and seamless communication tools.

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Too often, expert machine builders sell or install a machine, only to lose insight into its performance until a customer calls with a problem. Asset Connect represents a transformative shift in how manufacturing relationships are managed by bridging the gap between OEMs and their customers. OEMs with Asset Connect can be granted direct access to real-time asset performance and parts inventory data from customers and assist their customers with life cycle services with in-context communication. 

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