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SigmaQuest and Customer Service Associates Announce Distribution Agreement
SigmaQuest Inc. and Customer Service Associates Inc. have entered into a new distribution agreement. The agreement will allow CSA to sell and support SigmaQuest’s performance-intelligence software throughout North America. CSA has more than 130 sales and support staff members in the United States…
Pharmaceutical Companies Preparing for Avian Flu Outbreak
The Pharmaceutical Research and Manufacturers of America reports that PhRMA member-companies are helping world governments prepare for the possibility of an avian flu pandemic.An important line of defense in the event of an outbreak will be antiviral drugs such as Tamiflu, a Roche product, and…
BioMed Realty Trust Acquires Two New Properties
BioMed Realty Trust Inc. recently acquired two new properties, one in San Diego and one in the San Francisco area.The company’s new site in San Diego is it ninth in that area. It purchased the 28,704 square-foot facility for $8.5 million from Isis Pharmaceuticals Inc. Isis, a public…
Blue Cross/Blue Shield of Minnesota Receives Medicare Drug Contract
Blue Cross/Blue Shield of Minnesota was recently awarded a contract with the Center for Medicare and Medicaid Services to offer Medicare Part D prescription drug coverage through its Northern Plains Alliance, a group of six Blue Cross plans throughout the upper Midwest. It will extend drug coverage…
Genilogix Releases Validation Accelerator with e-Signature
Responding to a growing demand for automated testing tools by life-sciences companies, Genilogix LLC recently released its Validation Accelerator with e-Signature. The device is designed to work with Mercury’s TestDirector for Quality Center product, which enables clients to leverage optimal power…
U.K. Medicines Trade Balance Dips
The balance of trade in medicines for the United Kingdom dipped over the first half of 2005. The Association of the British Pharmaceutical Industry reports that there was a 14-percent drop in the trade balance over the first six months of 2005 as compared with the first half of 2004—from 1.693…
Quality Assessment: Process or Outcome?
The Dutch public health care system is being transformed in various ways. With an increasing focus on efficiency and consumer driven care, health institutions in The Netherlands are forced to critically evaluate their actions and processes. With recent political developments creating a more liberal…
Baldrige Collaborative Project Formed
In a plan to “strengthen American business through the successful use of the Baldrige Criteria for Performance Excellence and its framework,” three major quality trade associations have formed the Malcolm Baldrige Collaborative Project. The alliance was formed by the Baldrige National Quality…
Minnesota Council for Quality Announces New Judges
Three new judges were recently elected to the 2005 Minnesota Quality Award Panel of Judges. The new judges are Debra Bowers, Independent School District 283 superintendent; Mary Ann Nelson, Minnesota Department of Education assistant commissioner of academic excellence; and Rachelle Schultz, Winona…
Health Care Quality Increases, But Reporting Declines
A report recently released by the National Committee for Quality Assurance shows that health care improved significantly, but health-care plans that publicly report their performance have declined. The information was part of NCQA’s annual “The State of Health Care Quality” report, which was…
ANAB Announces Occupational Health and Safety Management Accreditation Program
The ANSI-ASQ National Accreditation Board (ANAB) is developing an accreditation program to support ANSI/AIHA Standard Z10, its new American standard for occupational health and safety systems. Because the new standard is compatible with environmental and quality management standards such as ISO…
Quest for Excellence Conference Dates Announced
The Quest for Excellence Conference XVIII, the official conference of the Malcolm Baldrige National Quality Award, will be held next spring in Washington, D.C. The event will be held April 23–26 at the Hilton Washington. It will feature presentations from the 2005 Baldrige Award winners, who will…
ASI DataMyte Announces Special Offer for First-Time Customers
ASI DataMyte Inc. recently announced a special incentive offer for new software customers. The special offer allows new customers to purchase ASI DataMyte’s Inspect visual inspection software starter kit at a package price. Inspect is a ready-to-use production and quality system used by…
Symposium to Explore Customer-Supplier Relationships
The American Society for Quality’s Customer-Supplier Division will host an upcoming symposium to discuss improving customer-supplier relationships. The event will be held Feb. 1–Feb. 2 at Disneyland’s Paradise Pier Hotel in Anaheim, California. Its theme is “Catch the Wave of Change,” and it will…
ISO Releases Improvement Guidelines for Local Governments
The International Organization for Standardization recently released guidelines for local governments to implement ISO 9001. More than 670,400 organizations in 154 countries have already implemented ISO 9001. However, the new guidelines explain the standard in terms more familiar to local…
RABQSA Offers Online AS9100 Certification
RABQSA recently started offering its AS9100 aerospace auditor certification program on its Web site. The registrar has offered AS9100 certification services for some time, but the old scheme required customers to contact RABQSA directly for copies of relevant documentation. The new scheme meets…
Study: Best-in-Class Software Development Pays Off
Research from Quantitative Software Management Inc. has found that best-in-class software-development projects not only make it to market faster than competitors, they are significantly less expensive. The company surveyed 563 IT software-development projects over the course of four years and…
Collaboration--The Secret to Successful Six Sigma Projects
Teamwork has always been considered a critical component of completing complex projects that require significant improvement. The process of teamwork has been well-documented, but teamwork is still often elusive. Why? When teams succeed, it’s often for the following reasons: Strong leadership Well…
Kaiser Aluminum Receives Lean Six Sigma Award
Kaiser Aluminum recently received the 2005 TBM Perfect Engine Award for its Chandler ( Arizona) facility, a recognition of the company’s implementation of lean Six Sigma. The award is given annually by the TBM Consulting Group Inc. to a facility that achieves outstanding productivity results. The…
Navy Kicks Off Lean Six Sigma Events
As part of its ongoing transformation effort, leadership at the Naval Supply Systems Command (NAVSUP) recently held several lean Six Sigma value-stream mapping events to identify projects that will provide the best return on investment. “Project identification and selection is a disciplined,…
Navy Opens Lean Six Sigma College at Base
The Naval Sea Systems Command (NAVSEA) has selected the Naval Surface Warfare Center, Port Hueneme Division as the base for its new Lean Six Sigma College. During their training, students learn about basic lean, Six Sigma and theory of constraints principles and tools, including value-stream…
Solectron Honors Suppliers at Lean Six Sigma Events
Solectron recently held two consecutive events to honor its suppliers for their successful lean Six Sigma initiatives. The company received more than 50 entries to its first-annual Global Solectron Production System Kaizen Competition. The Supplier Day conference was held immediately after the…
Indian Organizations Receive Six Sigma Awards
The Confederation of Indian Industry awarded several top-producing Indian companies with Six Sigma awards at its National Convention on Six Sigma. The event was held in late September, and 150 delegates attended, representing 21 teams from India’s manufacturing, services, telecom, energy,…
Leica Geosystems’ Laser Tracker Used in Car Racing
The use of metrology equipment from Leica Geosystems is helping a Formula 1 car racing team newcomer beat out its rivals. The Red Bull Racing team, which joined the Formula 1 circuit this season, announced that it’s already beating its rivals when in comes to the speed and accuracy of crucial pre-…
Zeiss to Distribute CT Equipment in North America
Carl Zeiss Industrial Metrology recently signed an OEM distribution agreement with Bio-Imaging Research Inc. to distribute BIR’s computed tomography equipment in North America. BIR is a leader in the design of both medical and industrial computed tomography systems. The unique position allows BIR…

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