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Fun Driving Experience Important for Brand Loyalty
(J.D. Power and Associates: Westlake Village, CA) -- New-vehicle owners are increasingly citing fun-to-drive vehicles as a top reason to remain loyal to their brand, while shifting away from expected resale value as a loyalty reason, according to the recently released J.D. Power and Associates…
Fun Driving Experience Important for Brand Loyalty
(J.D. Power and Associates: Westlake Village, CA) -- New-vehicle owners are increasingly citing fun-to-drive vehicles as a top reason to remain loyal to their brand, while shifting away from expected resale value as a loyalty reason, according to the recently released J.D. Power and Associates…
Best Place for the Holidays? Home, of Course
Back in 1959, crooner Perry Como greeted us with the holiday song, "There’s No Place like Home for the Holidays." It became a highly anticipated tradition over the years to hear him sing these words: “Oh, there’s no place like home for the holidays, ‘Cause no matter how far away you roam, If…
New Project Explores Integrating Energy Efficiency into Lean Manufacturing
(EnerNOC Inc.: Boston) -- EnerNOC Inc., a provider of energy management applications for the smart grid, recently announced that it is partnering with a Virginia Tech research group to monitor energy usage data across multiple sites to study “lean” manufacturing strategies. The Wood Innovation…
Seven Rules for Getting Social Media Right
Let’s face it: The business world is changing. Rapidly. While the object of the game is still to drive revenue, the methods have changed. Instead of a monolithic one-way interaction, business is now being conducted through constant and meaningful two-way conversations between organizations and…
Book: Safer Hospital Care: Strategies for Continuous Innovation
(CRC Press: Boca Raton, FL) -- From newborns switched in the nursery to medication mix-ups and hospital-acquired infections, we are all familiar with the horror stories about hospital safety. The safety issue in U.S. hospitals has become so profound and embedded, that we cannot hope to fix it…
Automated Milling Solution for Ferrous Metals Sample Preparation
(Thermo Fisher Scientific Inc.: Ecublens, Switzerland) -- Thermo Fisher Scientific Inc., a global leader in serving science, has launched a solution for preparing ferrous metals samples for optical emission and X-ray fluorescence. The solution integrates the Haas Mini Mill milling machine from…
High-Performance, Multipurpose Infrared Camera Unveiled
(Soltec Corp.: San Fernando, CA) -- NEC Avio Infrared Technologies introduces its new InfReC R300 high-definition thermal imager with a host of advanced capabilities that includes thermal movie recording to SD card in radiometric format, thermal and visible integrated images in composite and split…
Intertek Attains ANAB Accreditation for AS9100C, AS9110A, and AS9120A
(Intertek: Houston) -- Intertek, a  global provider of quality and safety services, is now accredited by the ANSI-ASQ National Accreditation Board (ANAB) to provide third-party auditing and certification to the AS9100:2009 (AS9100C), AS9110:2009 (AS9110A), and AS9120:2009 (AS9120A) standards.…
Virtual Teams Really Are Different
The office of the future might not be an office at all. As virtual teams become more prevalent, we edge ever closer to a culture where “work” means logging in to your company’s online project management site from your home, or collaborating with people who work for different teams or functions at…
Five New Year Resolutions for Top Management
Most of us set new resolutions every New Year. Whether it is losing weight, exercising more (always the top resolutions), or finishing a degree, we all recognize that a new year and the chance of a fresh start is a powerful combination to motivate us to achieve those goals. So why not apply the…
Gratitude Is as Great to Give as Receive
Gratitude is something that is as great to give as it is to receive. There are many ways in which you can show your appreciation to your customers. Likewise there are many ways our customers do the same. These tips will help you focus on ways to restore the faith of customers who may have become…
Electroplating Breakthrough With No-Mask Conforming Anodes
We don’t often pause to consider electroplating, but the fact is, today’s world would be impossible without it. Cadmium, zinc, gold, silver, platinum, titanium, and chrome are some of the metals often used in the process. Despite its ubiquitous role in manufacturing, the process and technology for…
Vice President Biden Hands Baldrige Award to Five Organizations
(NIST: Gaithersburg, MD) -- Vice President Joe Biden and U.S. Commerce Department Secretary Gary Locke presented five U.S. organizations with the Malcolm Baldrige National Quality Award, the nation’s highest honor for organizational innovation and performance excellence. The ceremony—the 22nd…
Make It a Strong Finish
We are almost there… the close of another year. There are two ways to end the year. One way is to write off the rest of December because the year is just about shot, and then just start fresh in January. Another way is to focus on what is most important for you to accomplish in December so you hit…
This Year in Quality, Part Three
Beginning Dec. 8 with “This Year in Quality, Part One,” and continuing Dec. 14 with part two, the editors of Quality Digest Daily took a look at its stories and news articles throughout 2010 and collected what we thought were the most remarkable in the world of quality. From precision measurement…
New Version of ReflectOne Enhances Records Verification
(Pallas Athena: The Netherlands) -- Pallas Athena, a global business process management and software solutions vendor, has released its process-mining software solution, ReflectOne 1.3. ReflectOne is a software solution unique in its transparency, quality, and business cost savings for process…
Scan to BIM Software for Autodesk Revit Platform
(IMAGINiT Technologies: Framingham, MA) -- Rand Worldwide, a provider of technology solutions to organizations with engineering design and information technology requirements, announced that its IMAGINiT Technologies division launched its Scan to BIM software for the Autodesk Revit platform.…
ATS Releases Version 5.3 of ATS Inspect
(ATS: Amsterdam) -- Applied Tech Systems (ATS) announces the release of its visual quality operations management software, ATS Inspect version 5.3. Check out the complete list of enhancements available in 5.3 and read case studies describing the benefits that ATS Inspect has accomplished in the…
New Business Continuity Management ANSI Standard
(ASIS International and BSI Group: Alexandria, VA) -- ASIS International and BSI have released a joint American national standard, “Business Continuity Management Systems—Requirements with Guidance for Use” (ANSI/ASIS/BSI BCM.1-2010). The standard provides auditable criteria with accompanying…
Laser Scanning Saves 60 Hours in Mechanical Upgrade to Steam Turbine
(NVision: Coppell, TX) -- Invensys Operations Management (IOM) saved 60 hours, or about 5 percent in man-hours, in a mechanical upgrade to a steam turbine by using NVision’s Engineering Service Division to capture precise measurements of valves and other hardware. IOM usually has to spend…
Power a Six Sigma Manufacturing Program with ZPI-Minitab Link
(Minitab: State College, PA) -- Kraft Foods is quickly and effectively working toward Six Sigma goals with new software that makes it easy to analyze Zarpac Performance Index (ZPI) data with Minitab Statistical Software. The ZPI-Minitab Link effectively blends performance data-collection and -…
SGS Conducts Nondestructive Testing of Damietta LNG Plant
(SGS: Rutherford, NJ) -- SGS was recently awarded the contract for nondestructive testing (NDT) services of the liquefaction and purification facilities during the construction of the new liquefied natural gas (LNG) plant in Damietta, Egypt. About the Damietta LNG plant The Damietta LNG Plant…
Book: <em>Personal Kanban </em>
Following World War II, U.S. automakers focused on increasing productivity to meet a seemingly insatiable domestic demand. Meanwhile in Japan, faced with a decimated economy and limited resources, Toyota discovered their success hinged not on increasing productivity, but effectiveness. To this end…
Corrective and Preventive Action Workshop for Regulated Professionals
(MasterControl: Salt Lake City) -- Some of the most stringent corrective and preventive action (CAPA) policies have caused hosts of compliance issues for life-science companies throughout 2010. Come learn from the MasterControl and Pathwise experts at a hands-on CAPA workshop—gain the knowledge…

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