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MOM’s Alphabet Soup
Manufacturing operations management (MOM) has evolved considerably, and now encompasses a broad collection of what were once individually targeted applications to solve very specific manufacturing problems. Today, the trend is toward larger integrated suites of application functionality. These…
The Many Uncertainties of Risk as Currently Stated in ISO 9001:2015
The words “risk” or “risks” have been sprinkled throughout the 2015 revision of ISO 9001, the quality management system standard from the International Organization for Standardization (ISO). Although some “requirements” will be easy to satisfy using well-established process monitoring or…
Separating Facts From Fiction About 3D Printing
3Dprinting sounds like the stuff of science fiction: A technology that potentially can create any object of one’s imagination, even human organs, with just a few computer instructions. To Star Trek fans, the technology may evoke memories of Captain Picard ordering his favorite cup of tea from the…
Five Obstacles to Managing a Pharmaceutical Quality System, Part 2
Editor’s note: This is the second in a five-part series exploring issues that affect management’s ability to detect the warning signals of current good manufacturing practice (cGMP) compliance problems in the pharmaceutical industry. In part one of this series, I discussed the management…
Got Standards?
I was on my way to the market, shopping list in hand. “Honey, can you grab some lemons?” my wife called out as the door hit me on the bum. “Yep!” I shouted through the closed door. I hopped in my car, got to the store, whipped out my list, got everything on it, and headed home, feeling pretty darn…
Could Baldrige Help Detroit?
As a young child, I spent most Sundays visiting my paternal grandmother in a declining inner-city neighborhood of Detroit. By then, the city had already seen large-scale losses of middle-class residents. Many had fled to suburbs that offered better public schools, more reliable services, and safer…
Data Management
In the world of metrology, there has been a longstanding confusion regarding data management vs. data collection. According to the Data Management Association (DAMA), “data management is the development, execution, and supervision of plans, policies, programs, and practices that control, protect,…
Affordable Modeling and Simulation Spurs New Age of U.S. Manufacturing
American manufacturing is at a noteworthy and exciting convergence of three powerful trends that can provide an opportunity for growth in industry. • Traditional manufacturing as we’ve known it may be fading, but there remains a legacy of innovation that can serve as a basis basis for future…
Work Content
Work content (Wc) represents total operator cycle time or, if multiple operators are involved, the sum of operator cycle times to perform a specific process(es) or subprocess(es). The scope of human work, including both value-added and nonvalue-added activities, may encompass a complete value…
Does C = 0 Sampling Really Save Money?
The claim is made and widely believed that C = 0 sampling plans are more cost effective than classic sampling plans such as ANSI/ASQ Z1.4. Below is a preliminary analysis of the cost difference between the two sampling plans using the hypergeometric probability distribution to compare a Squeglia C…
How the Conflict Minerals Rule Is Changing the Face of Compliance
Ever since the U.S. Securities and Exchange Commission (SEC) adopted Section 1502 of the Dodd-Frank Act, which requires publicly listed companies to disclose their use of conflict minerals, reactions to the new rule have been mixed. Major industry groups have filed legal challenges against the SEC…
Beware the Tukey Control Chart
I recently read about a technique for analyzing data called the "Tukey control chart." Since Professor John Tukey is no longer with us, it appears that someone without his brilliance has tried to adapt one of his techniques into an alternative type of control chart. To understand the…
Coordinate Metrology Systems Conference (CMSC) 2013 Brims with 3D Measurement Innovations and Information
(CMSC: Benbrook, TX ) -- The Coordinate Metrology Society announced today its 29th annual Coordinate Metrology Systems Conference (CMSC) attracted more than 500 professionals worldwide in the 3D portable measurement and inspection field. CMSC 2013 was held July 22-26, 2013 at the Sheraton San Diego…
Graph Quest: How to Show Life on Venus Is Safer Than Life on Mars
True confession: Nothing fires quickly from the top of my head—at least anything very lucid or useful. To come up with a good idea, I have to dredge thoughts slowly from the thick sludge and sediment in my brain. It’s not always easy. There are deeply encrusted layers in my cerebral cortex that…
Easy for Our Customers, Efficient for Us
Maersk Line is the largest container shipping company in the world. At any given time, its 500 vessels transport approximately 3 percent of the world's gross national product (GNP). In 2007, I walked into Maersk as a lean Six Sigma consultant looking for business and walked out with a job. I saw…
How Lean Six Sigma Students at Rose-Hulman Reduced Food Waste
To promote ethical and moral responsibility in shaping its graduates, the Rose-Hulman Institute of Technology created a sustainability initiative to reduce its own environmental footprint. As part of that team’s efforts, Six Sigma students at Rose-Hulman conducted a project to reduce food waste…
Meggitt Sensing to Exhibit Endevco Sensors at NI Week Conference
(Meggitt Sensing: Irvine, CA) -- Meggitt Sensing Systems, a Meggitt company and leader in sensing and monitoring systems for extreme environments, will be highlighting its Endevco line of sensors at the upcoming NIWeek conference Aug. 5–8, 2013, at the Austin, Texas, Convention Center. The Meggitt…
Three Types of Lean Six Sigma Projects
During the past dozen years, companies I have worked with have, between them, completed more than 1,000 lean Six Sigma (LSS) projects. Based on this experience, I’ve found that improvement projects can be broadly categorized into three types: quality-improvement, revenue-enhancing, and cost-saving…
NIST Standard Reference Material to Help Calibrate Hospital CAT Scanners
Scientists at the National Institute of Standards and Technology (NIST) have developed a new standard reference material (SRM), the first such measurement tool to enable hospitals to link important tissue density measurements made by CAT scans to international standards. Computed tomography (CT…
The Gentle Side of Force
My friend Steve is a horse whisperer, was one long before Robert Redford made the label famous. Steve’s been a cowboy forever, a genuine, sure ’nuff, tall-in-the-saddle, hand-me-that-rope cowboy. He knows his way around a horse, knows how to care for them, and knows how to handle them. If you’re…
Render Unto Enumerative Studies…
In one recent online forum, a Six Sigma Black Belt asked a question about validating samples—how to ensure that when they are taken, they would reflect (i.e., represent) the population parameter. His purpose: to understand the baseline for a project. He said he had six months of data regarding…
NICE Survey Highlights Opportunities to Engage Service Workers
(NICE: Ra'anana, Israel) -- NICE Systems, developer of analytic software, has announced that a benchmark study on trends and best practices in frontline performance management indicates that a majority of companies do not use collaboration and gamification to improve employee engagement. Only 12…
<em>The Lean Six Sigma Black Belt Handbook</em>
(CRC Press) -- Although Lean and Six Sigma appear to be quite different, when used together they have shown to deliver unprecedented improvements to quality and profitability. The Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration explains how to integrate these…
Seeing the Invisible
For me, summertime is synonymous with a trip to the amusement park. I took my twins to Wonderland Park when they were just 4 years old, a déjà vu experience that transported me be back 50 years. As my kids climbed onto the fire engine ride, I realized that this was the very same ride I had loved…
Proposed Rules Will Strengthen Global Food Safety
It’s a small world. Every day, there’s a good chance that some of the food you’re eating came from another country. Fifteen percent of the food we eat, including nearly 50 percent of the fresh fruit and 20 percent of vegetables, is imported each year. That’s why it’s so important that we do…

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