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(CPP Inc.: Mountain View, California) -- In western culture, we tend to think of the term “conflict” in the negative. When discussing conflict in the business world, we generally speak of it as a diminishing force on productivity, an ill that only compounds the difficulties of a job, and an…
Europe leaped ahead of North America and Asia Pacific in achieving significant cost reductions, revenue gains, and sustainability improvements through supply chain advancements, according to the 2008 Global Survey of Supply Chain Progress from Computer Sciences Corp. (CSC), Supply Chain…
(ASQ: Milwaukee) -- For Christopher Parker, corporate director of quality systems development and lean manufacturing for Benchmark Electronics Inc., located in Winona, Minnesota, applying quality tools to a local volunteer activity was a concept that hit home—literally. When a massive flood…
(Emirates Authority for Standardization and Metrology: Dubai, UAE) -- International Organization of Standardization’s (ISO) 31st General Assembly in Dubai from October 12–17, at the Grand Hyatt, will address international standardization in energy efficiency, environmental performance, and the…
(FUJIFILM NDT Systems Inc.: Stamford, Conn.) -- Prescale, a thin flexible sensor film, instantly captures and permanently records pressure distribution and magnitude between any two contacting surfaces. The film enables the analysis of the dynamic behavior of individual particles and its…
(Pilgrim Software Inc.: Tampa, Fla., and Virtify Inc.: Cambridge, Mass.) -- In an effort to support the submissions of enterprises, from emerging growth companies with a single product, to global companies issuing submissions in dozens of countries with different format requirements, Pilgrim…
(ACSI: Ann Arbor, Michigan) -- Customer satisfaction continues on a bumpy path without momentum or trend in the second quarter, according to the American Customer Satisfaction Index. After a small uptick last quarter, ACSI slips 0.1 percent to 75.1 on a 100-point scale. The ACSI second quarter…
(ISO: Geneva) -- The International Organization for Standardization and the International Accreditation Forum (IAF) have agreed on an implementation plan to ensure a smooth transition of accredited certification to ISO 9001:2008, the latest version of the standard for quality management systems (…
(NCQA: Washington) -- The National Committee for Quality Assurance has unveiled for public comment the first set of quality measures to assess disease management clinical outcomes. When finalized, the 12 measures, covering five chronic disease areas, will allow employers, health plans, consumers,…
(ISO: Geneva, Switzerland) -- The U.S. Academy of Television Arts & Sciences awarded the prestigious Emmy Award for Excellence to the International Telecommunication Union (ITU), the International Organization for Standardization (ISO), and the International Electrotechnical Commission (…
(NIST: Gaithersburg, Maryland) -- The National Institute of Standards and Technology (NIST) is asking for public review and comment on a major revision to its security certification and accreditation guidelines for federal information systems. A substantial rewrite of the original document,…
(DDI: Bridgeville, Pennsylvania) -- Confidence in leaders is at an eight-year-low, according to the Global Leadership Forecast 2008|2009, a biannual study conducted by Development Dimensions International (DDI), a global human resources consulting firm.
According to the report, HR confidence…
(KEMA-Registered Quality Inc.: Chalfont, Pennsylvania) – In a new phase of strategic brand development in accordance with KEMA corporate, KEMA—Registered Quality Inc. (KRQ) has developed and released their new web site with a refreshed logo.
Along with information regarding standards and…
(Boeing: Salt Lake City) -- The Boeing Co. fabrication manufacturing facility in Salt Lake City, has been awarded an ISO 14001 environmental management system certification from Det Norske Veritas, an accredited certification body of quality, environmental, and safety management systems. ISO 14001…
(ANSI: New York) -- A new study published in the New England Journal of Medicine shows that falls among the elderly, long known as a common source of injury for this population, can be reduced through a program of adjusting treatment, assessing risk, and educating patients. Whether aimed at…
(NCQA: Washington) -- The National Committee for Quality Assurance’s Physician and Hospital Quality (PHQ) program recently earned an important endorsement from a respected coalition of employer, consumer, and labor organizations. The Consumer-Purchaser Disclosure Project, a group supported by more…
(ISO: Geneva) -- The two ISO and IEC technical boards have given the go-ahead to publish ISO/IEC DIS 29500, “Information technology—Office Open XML formats,” as an ISO/IEC international standard after appeals by four national standards bodies against the approval of the document failed to garner…
(The Joint Commission: Oakbrook Terrace, Illinois) -- The Joint Commission’s revised standards, rationales, and elements of performance for 2009 are now available online. The standards will take effect January 1, 2009, giving all health care organizations time to become familiar with the new…
(Mentor Graphics: Wilsonville, Oregon) -- Mentor Graphics has announced the donation of its Unified Coverage Database (UCDB) specification and application programming interface (API), which manage all coverage data from multiple tools, to Accellera’s Unified Coverage Database Interoperability (UCIS…
(NIST: Gaithersburg, Maryland) -- The National Institute of Standards and Technology and the University of Maryland Biotechnology Institute (UMBI) will cosponsor an international conference on “Accelerating Innovation in 21st Century Biosciences: Identifying the Measurement Standards and…
(VDACS: Richmond, Virginia) -- As gas prices have risen in the United States, so have complaints about gasoline pumps. Employees with the Virginia Department of Agriculture and Consumer Services (VDACS) have been particularly busy responding to complaints, as well as inspecting weighing and…
(ISO: Geneva) -- Organizations wishing to apply the quality management requirements of ISO 9001 to the acquisition, supply, development, operation, and maintenance of IT systems and related support services now have a valuable tool in ISO/IEC TR 90005, “Systems engineering—Guidelines for the…
(NCQA: Washington) -- Data on clinical performance and patient experience for more than 85 million Americans enrolled in more than 400 commercial health plans are now available from the National Committee for Quality Assurance. NCQA’s Quality Compass, the United States’ most widely used database of…
(ANSI: New York) -- The American National Standards Institute recently announced the recipients of its 2008 Leadership and Service Awards, who have been recognized for significant contributions to national and international standardization activities, as well as an ongoing commitment to their…
(ASQ: Milwaukee, Wisconsin) -- The American Society for Quality recently awarded its 2008 Richard A. Freund International Scholarship to Amar Thiraviam, in Daytona Beach, Florida. This $5,000 scholarship, named after a past ASQ president, supports a quality professional’s graduate studies.…
