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In Memoriam: Peter F. Drucker
Peter F. Drucker, one of the most influential management theorists of the 20th century, died Nov. 11 at his home in Claremont, California. He was 95. Drucker’s career as a writer, consultant and teacher spanned nearly 75 years. The author of 41 books that have been translated into 37 languages,…
Rising From (Near) Ruin
Although five of its six facilities bore damage from Hurricanes Katrina and Rita, without compliance to ISO 14001, recovering from the storms could have been a lot worse for DynMcDermott Petroleum Operations. The company, a 2005 Baldrige Award recipient, is the sole management and operations…
Consumers Love Beer
American consumers are more satisfied than ever with the quality of beer produced by the nation’s largest breweries, according to the American Society for Quality’s Quarterly Quality Report. This quarter, ASQ examined consumer ratings on the following manufactured nondurable goods: food and…
ANAB Announces Accreditation Program for Recycling Industry
ANSI/ASQ National Accreditation Board (ANAB) is developing an accreditation program for the recycling industry. The scheme, called the Recycling Industry Operations Standard (RIOS) is a comprehensive, integrated standard based on ISO 9001 and ISO 14001. It includes six components: general…
ANAB Announces Accreditation Program for Recycling Industry
ANSI/ASQ National Accreditation Board (ANAB) is developing an accreditation program for the recycling industry. The scheme, called the Recycling Industry Operations Standard (RIOS) is a comprehensive, integrated standard based on ISO 9001 and ISO 14001. It includes six components: general…
Rockwell Automation Acquires Datasweep
Rockwell Automation Inc. recently acquired Datasweep Inc., a provider of manufacturing production-management software. Based in San Jose, California, Datasweep has customers in the pharmaceutical, high-tech, automotive and medical-device industries. Datasweep’s management team and employees will…
Navy Depot Receives First-Ever Improvement Award
The Department of Defense recently awarded the Navy’s NAVAIR Depot North Island with the departments’ first-ever Continuous Process Improvement Achievement Award. The award cited the depot, which is based in Coronado, California, for being at the forefront of the Navy’s AIRSpeed program since its…
New Book Advocates Lean Training
A new book shows how lean principals can be used to maximize training efficiency and improve job performance. Training Within Industry: The Foundation of Lean (Productivity Press, 2005), by Donald A. Dinero, shows how training within industry (TWI) was originally developed by the United States…
Pepsi Bottler Receives Alabama Quality Award
Buffalo Rock, the largest single-family, privately owned Pepsi bottler in the United States, recently received a 2005 Alabama Quality Award. Buffalo Rock is a process-driven organization that has implemented a number of innovative management practices to allow employee-partners to become more…
Missouri Health Care Organization Receives Quality Awards
Missouri health care provider SSM Health Care recently received several quality awards. The awards were presented by the Excellence in Missouri Foundation, which administers the Missouri Quality Award and Missouri Team Quality Award programs. SSM St. Joseph Health Center, St. Charles; SSM St.…
APICS Introduces Supply Chain Certification
The Association for Operations Management (APICS) recently launched a new certification program for supply chain professionals. The Certified Supply Chain Professional (CSCP) designation was designed to meet the educational needs of those in the growing supply chain management field. It takes a…
Quality Doesn’t Have to Cost in Food Industry
Food Technology Corp., a supplier of food-texture measurement systems, and Mecmesin, a European supplier of quality testing solutions, have formed an alliance to jointly provide their offerings to the food industry. The companies will combine FTC’s TMS-Pro food-texture measurement system with…
ISO Publishes Guidance for Health Care Sector
The International Organization for Standardization recently published a new version of International Workshop Agreement 1, which provides additional guidance for the health care sector. IWA 1:2005 has been made more user-friendly by incorporating improvements suggested by health care providers…
Juran Institute, South African Consultancy Form Alliance
The Juran Institute and a South African firm have formed a strategic alliance to expand their operations. Together, Juran Institute and Thinking Dimensions Group will focus on pioneering resources in change interventions, business strategies, cost improvements and quality methodologies to a wider…
Tom McCarty Joins Cohesia Advisory Board
Well-known consultant Thomas McCarty, author of The Six Sigma Black Belt Handbook has joined Cohesia Corp.’s advisory board. McCarty has worked with more than 50 leadership teams at various companies and governmental organizations. His clients include Agilent, American Electric Power, Microsoft,…
Solectron Selects Statit SPC Software
Solectron Corp. recently selected Statit Software Inc. to provide statistical process control and data analysis solutions to its manufacturing facilities all over the world. Solectron, an electronics manufacturer, operates on five continents in more than 20 countries. The implementation of Statit’s…
IAOB Appoints New Managing Director
Michael F. Brennan is the new managing director of the International Automotive Oversight Bureau.The IAOB is the U.S. oversight office of the International Automotive Task Force. Brennan will be responsible for the bureau’s oversight of ISO/TS 16949 compliance. Brennan joined the IAOB in January.…
Homebuilder Awarded Quality, Customer-Satisfaction Certification
KB Home Tucson is the first and only builder in Arizona to achieve National Housing Quality certification, according to the National Association of Home Builders Research Center. KB Home Tucson has built nearly 7,000 homes since 1998. In 2004, homebuyers gave the company a 97-percent customer-…
RABQSA Suspends Competency-Based Training Deadline
RABQSA has announced the suspension of its Certification Training Plan, requiring auditors to transition to competency-based certification schemes for quality management systems (QMS), environmental management systems (EMS), food safety, and occupational health and safety (OH&S) audits. The…
Shanghai Leads China in Quality-Exam Pass Rate
Quality professionals in Shanghai have a 10-percent higher pass rate on quality-certification exams than quality professionals in other parts of China. The Shanghai Academy of Quality Management reports that the nationwide average pass rate for the exam is 30 percent, while Shanghai’s average pass…
Six Sigma Program ROI Directly Related to Investment Size
A new survey of 1,200 Six Sigma professionals shows that the more companies invest in their Six Sigma projects, the greater the return. Companies that invested less than $500,000 were most likely to break even, at best, while companies that invested $2,000,000 or more were most likely to see a two…
ASQ, FICCI Plan Indian Certification Program
The American Society for Quality and the Federation of Indian Chambers of Commerce and Industry’s Quality Forum plan to roll out quality management training programs for Indian firms. The program will include discussions around three topics: quality engineering, Six Sigma and plans for a major…
ISO Updates ISO 9000
The International Organization for Standardization has published a new edition of ISO 9000, “Quality management systems—Fundamentals and vocabulary.”The updated version introduces no changes to the descriptions of the fundamentals of quality management systems, but instead defines the vocabulary…
Minitab Releases Japanese Version of Software
Minitab Inc. recently released MINITAB 14.2, a Japanese-language version of its award-winning statistical analysis software. Minitab launched its original Japanese-language version of MINITAB in 2004. The new release improves translation and adds several features developed in response to customer…
Watchfire Wins Prestigious Privacy Innovation Award
Watchfire, a provider of software and services to manage online risk, quality and compliance, has been awarded the prestigious HP/IAPP Privacy Innovation Award. The award is sponsored by Hewlett-Packard and managed exclusively by the International Association of Privacy Professionals.Evaluated by a…

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