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Tech’s Big Growth Spurt
Barnaby Lewis
Harran blinks in the sunlight, adjusting his eyes. He’s an inquisitive child, enthusiastic for all things new, yet still he struggles to understand what he’s looking at. A man is pressing marks—triangles or wedges—into a piece of clay, explaining that in this way he can speak to people, even when…
Improving Quality, Decreasing Costs
David Dewhirst
Digital transformation initiatives that aim at getting manufacturers to Industry 4.0 have been around a while and will assuredly continue to be with us for quite a while longer. But what can often get lost by manufacturers in the push to digital transformation are the reasons why one would want to…
Exploring the Business Value of Digital Twins
Mikhael Khaimov
Today thousands of technologies and solutions help businesses improve efficiency, create better products, evolve faster, and so on. A digital twin is a technology that deserves a closer look, especially if your goal is to improve business performance and reduce costs. What’s a digital twin, and…
Giving Feedback That Works
Knowledge at Wharton
Most managers dread giving feedback. Offering a blend of praise and criticism is supposed to help your team members do more of what they’re good at and improve in areas where they’ve missed the mark. But research shows it rarely works that way. In her book How to Change (Ebury Digital, 2021),…
B2B Customer Behavior Is Changing. What Should Marketers Do?
Adriana Lynch
If there’s anything the last decade has taught us—and the Covid-19 pandemic has punctuated in grand fashion—it’s that businesses must get digital or they may become invisible. Branding, formerly an exercise that involved plastic signs, billboards, and newspaper print ads, has now firmly taken up…
Shifting Auditor Competency in the Supply Chain: The Impact of New IAF MD9:2022
Grant Ramaley
The IAF Medical Device Working Group has updated one of the most important documents that supports the medical device quality system ISO 13485. IAF MD9:2022—“Application of ISO/IEC 17021-1 in the field of medical device quality management systems (ISO 13485)” provides the mandatory requirements for…
Medical Lab Staffing Shortages Have Reached the Breaking Point
Rodney Rohde
Medical laboratory professionals form the backbone of healthcare and the public health system. They conduct some 13 billion laboratory medicine tests annually in the United States. As of February 2022, these individuals had also performed more than 900 million Covid-19 tests and counting during the…
Risk and Opportunity in Your Supply Chain
Ryan E. Day
ISO 9001:2015, Clause 6.1 introduces the term “actions to address risks and opportunities,” as a replacement for the standard’s previous term, “preventive actions.” The juxtaposition of “risks” and “opportunities” seems to imply a relational nature between the two concepts. But is it still…
Implementing Meaningful and Sustainable Business Transformations
Shannon Karels, Kathy Miller
Many tools and concepts can be applied when implementing a transformation in a business. But what makes the transformation meaningful? What is the thing that will drive the transformation’s success? It’s not how well standard work is written or the number of pull cards in the loop, although it’s…
Addressing the Microchip Shortage
Georgia Institute of Technology
This country’s semiconductor chip shortage is likely to continue well into 2022. Now, a Georgia Tech expert predicts that the United States will need to make major changes to the manufacturing and supply chain of these all-important chips to stave off further effects. That includes making more of…
A Look Into 3MF and Its Volumetric Design Extension
Sana Kazilbash
The 3MF Consortium recently announced its latest volumetric design extension for encoding geometrical shapes and spatially diverse properties through a volume-based description. The organization, which seeks to advance a universal specification for 3D printing, is currently calling for public…
Using AI to Enhance Machine Vision Inspection For the Auto Industry
Michael Naber
The automotive industry is a critical part of the global economy, and the quality of the products it produces is essential for its success. Consumers demand high-quality vehicles that meet their needs, and companies in this industry must ensure that their products meet rigorous safety and…
Trials and Triumphs of a Small City’s Hurricane Recovery
Jennifer Helgeson, Maria Dillard
In September 2018, a North Carolina city’s long road to recovery from Hurricane Matthew two years earlier became even longer. Lumberton, a small but diverse city of 21,000 people, 96 km (60 miles) inland from the coast, unfortunately found itself in Hurricane Florence’s sights. The Lumber River,…
AI: A World of New Opportunity and Risk
Theodoros Evgeniou, Caroline Zimmerman
This isn’t a new story: A novel technology disrupts society, bringing with it many benefits but also major risks and costs. We saw it during the Industrial Revolution, which vastly improved the average living standard but also led to poor labor conditions and environmental degradation, all within a…
How to Close the Loopholes on Medical Device Cybersecurity
Derek Hills
The importance of medical device cybersecurity is growing exponentially. As more devices become connected to the internet, threats to public safety mount. Cybercriminals, formerly interested in stealing financial or medical records, have begun to essentially hold healthcare providers hostage by…
Robots That Help Harvest Lettuce
Silke von Gemmingen
Lettuce is a valuable crop in Europe and the United States. But labor shortages make it difficult to harvest; finding sufficient seasonal labor to meet harvesting commitments is one of the sector’s biggest challenges. Moreover, with wages rising faster than producer prices, margins are tight. In…
Analyzing Observational Data
Donald J. Wheeler
Most of the world’s data are obtained as byproducts of operations. These observational data track what happens over time and have a structure that requires a different approach to analysis than that used for experimental data. An understanding of this approach will reveal how Shewhart’s generic,…
Think Differently—Sometimes
Sachin Waikar
‘Diversity means lots of things,” says Amir Goldberg, an associate professor of organizational behavior at Stanford Graduate School of Business. “These days, it evokes the idea of race or gender, but it’s also about how people think.” Beyond their demographic differences, people working in a group…
Are Your Leaders Missing Vital Information Due to the MUM Effect?
Gleb Tsipursky
A tall, thin man in his late 50s approached me after my closing keynote for a manufacturing association conference on how leaders can avoid business disasters. He looked distraught and agitated. I hoped he wasn’t angry with something I said. Mark introduced himself and asked me to tell him more…
Middle Managers: The Forgotten Heroes of Innovation
Ben Bensaou
For many organizations, the biggest challenge of innovation isn’t coming up with good ideas—it’s making sure those good ideas are noticed and acted upon. This is a particular challenge for multinationals, such as global pharmaceutical and health company Bayer, which have thousands of staff spread…
Is It Possible to Realign the Supply Chain?
Lisa Anderson
Global supply-chain disruptions are rampant. Manufacturers and business owners now routinely deal with triple and quadruple lead times, widespread shortages, escalating prices, and transportation delays. Every link in the supply chain is out of alignment. Think of the imbalance as a sixth-grader on…
Building Machines That Work for Everyone
Tahira Reid, James Gibert
People interact with machines in countless ways every day. In some cases, they actively control a device, like driving a car or using an app on a smartphone. Sometimes people passively interact with a device, like being imaged by an MRI machine. And sometimes they interact with machines without…
Four Tips for Employee Engagement
Mike MacPherson
For managers seeking to boost employee engagement, this is something that can only be earned, not enforced. If the past two years have shown us anything, it’s that genuine employee enthusiasm, motivation, and drive at work come from a passion for the work. No amount of free lunches, ping-pong…
How AI and Machine Vision Are Changing Welding
Emily Newton
Welding technology has progressed over the years, thanks to innovations that improve accuracy and overall productivity. Some advances have been in welding automation handled by advanced robots. Other breakthroughs rely on artificial intelligence (AI) and machine vision for better defect detection.…
MIT Startup Exchange Creates Powerful Synergies
Daniel de Wolff
Most successful entrepreneurs know that simply inventing a smart or disruptive technology isn’t enough to make customers come running. Among other things, business development involves connecting with the right people in the corporate hierarchy. Yet aspiring entrepreneurs often underestimate the…

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