All Features

Lisa Wong Macabasco
The underrepresentation of women at the top of corporate America is a persistent and exasperating problem. Women currently hold 32 CEO positions in S&P 500 companies—slightly more than 6 percent of the total.
“We have all this knowledge on stereotypes and the biases and challenges people face…

Bendta Schroeder
The first step in choosing the appropriate treatment for a cancer patient is to identify their specific type of cancer, including determining the primary site: the organ or part of the body where the cancer begins.
In rare cases, the cancer’s origin can’t be determined, even with extensive testing…

Lite Nartey
George Bernard Shaw famously quipped that “the single biggest problem in communications is the illusion that it has taken place.” This is often the case when it comes to interactions between firms and stakeholders. Organizations need to improve communication with key actors to foster trust, enhance…

Bruce Hamilton
I responded recently to a LinkedIn post regarding AI-assisted robotic recycling. The sorting speed is so fast, we almost miss each sort in the blink of an eye. Having observed this same activity attempted by humans—and overlooking the upstream potential to avoid this kind of recycling mess at the…

Mark Mortensen, Heidi K. Gardner
At WD-40 Co., there are no teams. Instead, there are tribes. Tribe members look out for one another, feel a sense of belonging, and share the company’s values and vision. Compassion is at the heart of WD-40’s work culture, which strives to create a community of highly engaged employees who deliver…

Gleb Tsipursky
Recently, JPMorgan CEO Jamie Dimon claimed that returning to the office will help improve diversity. If he’s right, that’s an important argument for office-centric work. After all, extensive research shows that improving diversity boosts both decision-making and financial performance.
Yet does…

Meridith Wentz, Kevin Wilkinson, Gary Zack
The purpose of this article is to highlight actions that organizational leaders can implement to help improve organizational resilience and sustainability. Building on the case study, “Using the Baldrige Framework to Improve Organizational Resilience and Sustainability” by Garfield et al (2022), we…

Alexander Mirza
As a double immigrant who worked his way through high school and university, I’m a big believer in the lifelong benefits of working on the front line of a service business early in life.
One of my first front-line jobs was in the retail sector working at one of the biggest sports stores in Toronto…

Abdul Salam
Water is the most essential resource for life, for both humans and the crops we consume. Around the world, agriculture accounts for 70 percent of all freshwater use.
I study computers and information technology in the Purdue Polytechnic Institute, and direct Purdue’s Environmental Networking…

Corey Binns
You don’t need to fly all the way to Hawaii to find your happy place. You might not need to go any farther than your desk chair.
If employees see opportunity for change in both themselves and their jobs, and they put in the time and effort, happiness awaits, according to new research by Justin…

Megan Wallin-Kerth
Leadership is a topic that garners interest from many but is rarely outlined in both tangible and personal terms. For instance, while one person may lay out the metrics of success within their company, the next prefers to talk about the interpersonal dynamics of instilling trust in a team. Jessica…

Michaela Jarvis
The debate over what is lost when remote work replaces an in-person workplace just got an infusion of much-needed data. According to a study conducted at MIT, when workers go remote, the types of work relationships that encourage innovation tend to be hit hard.
Two and a half years after Covid-19…

Gene Kaschak
Many manufacturers that adopted lean principles by applying a “just-in-time” (JIT) mindset to inventory of materials and parts have been burned, sometimes badly, by cascading supply chain disruptions. Broken links in the supply chain have created havoc, especially for smaller manufacturers.
Some…

Ausrine Cebatore
Following the pandemic, the Great Resignation marked a trend with large numbers of people resigning from their jobs. However, quitting isn’t an option for everyone; many people have obligations, such as loans to repay or medical insurance that is linked to their jobs. Serving notice was simply not…

Dwayne Duncum
The workplace has changed forever, having gone through a revolution similar to the Industrial Revolution. Our workplaces are diverse, complex, and frequently changing. If we take any lesson from the Covid pandemic, it’s that the way we work, where we work, and how we work have fundamentally shifted…

Jason Bradshaw
As a busy leader or business owner, you’re faced with a seemingly endless to-do list to keep your business operating, as well as an ever-increasing list of ideas about how to improve it. However, I suggest you throw out those hundred-plus to-do items and ideas and instead focus on the experience…

Etienne Nichols
I know what you’re thinking. You’ve got a medical device prototype that the FDA has categorized as Class I. You’re ready to push forward to manufacturing or marketing the device, since there are no formal requirements for design controls. “So why would I waste time on design controls?”
The fact is…

Sam Hunter, Gina Ligon
There’s a well-known aphorism that generals are always fighting the last war. It’s a natural human tendency to focus on the kinds of threats you’re used to while playing down the likelihood or importance of some new sort of attack.
Of course, novel threats can crop up anytime and anywhere. An…

Diana Blazaitiene
Pandemic fatigue, tense geopolitical situations, and increasing professional burnout might all lead to employees ghosting—or completely cutting off all communication without any explanation—their employers. A 2021 study shows that about 28 percent of employees admit to having ghosted their employer…

Tom Taormina
Chipmunks live in wooded areas, scurrying around outside and feeding on nature. Mice burrow into walls and attics, looking for nesting material and food. They’re considered pests because they leave their nasty droppings where we live. So for many of us, chipmunks are cute but mice are repulsive. On…

OpusWorks
Over two days, engage in eight unique best practice sessions with 11 process improvement and thought leaders at S.O.A.R. 2022, OpusWorks’ annual virtual conference.
Designed to present highly actionable information and game-changing strategies from highly experienced and inspiring human beings, S.O…

Theodore Kinni
Conventional wisdom holds that disruptive innovation is beyond the ken of large, incumbent companies. But then there are companies like Microsoft, which transformed its ubiquitous Office software suite into the Office 365 subscription service.
“If Microsoft had done that as a startup, it would be…

Harish Jose
In today’s column, I’m looking at the Ohno Circle in light of German philosopher Martin Heidegger’s ideas. I’ll try to stay away from the neologisms used by Heidegger and will only scratch the surface of his deep insights.
One of the best explanations of the Ohno Circle comes from one of Taiichi…

Bryan Christiansen
CNC (for computer numerical control) machines have made manufacturing easier, faster, and more precise. Supported by the development of IoT technology, the CNC machine market is set to experience significant growth. With that in mind, this seems like a great time to discuss the intricacies of CNC…

Kate Zabriskie
Despite our best efforts, it’s not as easy as it looks to get the job training equation right.
“I learned so much during orientation. It’s too bad I won’t use most of it for six months. I took some notes, but I’m sure I won’t remember half of what they told me to do.”
“I’m overwhelmed. I learned a…