Quality Insider Features

Edmund Andrews's picture
Edmund Andrews
Seems everybody has a horror story about health insurance: Kafkaesque debates with robotic agents about what is and isn’t covered. Huge bills from a doctor you didn’t know was “out of network.”...
Ethan Drower's picture
Ethan Drower
Launching a service-based business is so appealing to entrepreneurs because these businesses are the easiest to start with no capital. Any person can launch one simply by creating a website outlining...
Bill Kalmar's picture
Bill Kalmar
For years, when I was the director of the Michigan Quality Council during Gov. John Engler’s administration, we reviewed businesses across the state and looked for world-class service. What we found...
Kara Baskin's picture
Kara Baskin
Which companies deploy machine intelligence (MI) and data analytics successfully for manufacturing and operations? Why are those leading adopters so far ahead—and what can others learn from them?...
The Un-Comfort Zone With Robert Wilson's picture
The Un-Comfort Zone With Robert Wilson
Recently I was interviewed by Rocky Buckley, a strategic business coach and creator of the Power Persona Project. We discussed an aspect of success that I wish I could give to everyone: the concept...
Bryan Christiansen's picture
Bryan Christiansen
Even though it is notoriously resistant to change, the maintenance industry is not immune to the advances in maintenance automation. Things like data collection and analysis, inventory management,...
Theodoros Evgeniou's picture
Theodoros Evgeniou
Technology has always been a double-edged sword. While it’s been a major force for progress, it has also been abused and caused harm. From water power to Fordism, history shows that technology is...
Wade Schroeder's picture
Wade Schroeder
On May 12, 2021, President Biden signed the Executive Order on Improving the Nation’s Cybersecurity. Among other items in the order was a requirement that every vendor that supplies the federal...
Donald J. Wheeler's picture
Donald J. Wheeler
Acceptance sampling uses the observed properties of a sample drawn from a lot or batch to make a decision about whether to accept or reject that lot or batch. Although the textbooks are full of...
Bruce Hamilton's picture
Bruce Hamilton
The level of excitement was high in our machine shop as we drew closer to our goal of less than 9-minute changeovers on the BNC lathe. (See Part One of this story for how we got there.) Setup...
Jessica Hilton's picture
Jessica Hilton
As more people become environmentally conscious, manufacturers need to keep ahead of growing concerns about carbon emissions and potentially harmful waste products. Thin-film deposition plays a...
Jonathan Gilpin's picture
Jonathan Gilpin
The world of procurement is often tricky. It involves choosing one appropriate candidate, ultimately benefiting them while rejecting and disadvantaging others. That said, it isn’t just the...
Gleb Tsipursky's picture
Gleb Tsipursky
The pandemic has forced organizations to recognize that they need to address proximity bias to adapt their work culture to the hybrid and remote future of work. Proximity bias is the unconscious...
Tinglong Dai's picture
Tinglong Dai
Francis Fukuyama, the U.S. political scientist who once described the collapse of the Soviet Union as the “end of history,” suggested that Russia’s invasion of Ukraine might be called “the end of the...
NIST's picture
NIST
As a step toward improving our ability to identify and manage the harmful effects of bias in artificial intelligence (AI) systems, researchers at the National Institute of Standards and Technology (...
Dennis Fridrich's picture
Dennis Fridrich
As the number of networked medical devices grows, so too will online threats and vulnerabilities. In this era of interconnectivity, healthcare systems must prioritize medical device security and...
Georgia Tech News Center's picture
Georgia Tech News Center
With the United States’ semiconductor chip shortage likely to continue well into 2022, a Georgia Tech expert predicts that the U.S. will need to make major changes to the manufacturing and supply...
Etienne Nichols's picture
Etienne Nichols
On February 23, 2022, the FDA released its proposed rule for the new Quality Management System Regulation (QMSR). The proposed QMSR will be the result of aligning the current good manufacturing...
Bruce Hamilton's picture
Bruce Hamilton
We had been working with the Toyota Production System Support Center (TSSC) for two years to build a model line in our assembly department. As we moved from small batch production to one-by-one, the...
Susanne Tedrick's picture
Susanne Tedrick
Although we’re still a few decades out from seeing most businesses and industries use artificial intelligence (AI) in their operations, there is certainly greater adoption than there has been in...