Training Features

Harish Jose's picture
Harish Jose
Today I’d like to take a look at a lesson from Taiichi Ohno regarding the pursuit of quality. His comment, “The pursuit of quantity cultivates waste, while the pursuit of quality yields value,”...
Manfred Kets de Vries's picture
Manfred Kets de Vries
Thrill-seeking employees’ addiction to risk can create havoc in the workplace. Managed correctly, however, their fearlessness can be a great advantage to any organization. People who knew Lawrence...
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Naphtali Hoff
“Honest feedback is hard to take, especially from a relative, a friend, an acquaintance, or a stranger.” —Franklin P. Jones I once found myself needing to find new employment. The situation that I...
Michelle LaBrosse's picture
Michelle LaBrosse
Ihave studied systems dynamics modeling for three decades. What I’ve experienced first-hand is that when you establish several key core values, you can create an entire self-replicating system for...
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Todd Hohn
More than 313 million global work-related accidents occur each year, according to the International Labour Organization, with a high percentage of those accidents resulting in significant time away...
Stephan Manning's picture
Stephan Manning
One of the big themes in the current presidential race is how decades of free trade have dealt a heavy blow to the U.S. worker as millions of jobs were shipped overseas to take advantage of cheap...
Davis Balestracci's picture
Davis Balestracci
I’ve mentioned that design of experiments (DOE) is one of the few things worth salvaging from typical statistical training, and I thought I’d talk a bit more about DOE in the next couple of columns...
Helena Lui's picture
Helena Lui
There’s an old saying that “if you fail to plan, you plan to fail.” Every project manager knows that she has to create a realistic project budget before the project begins. This step is not...
Kevin Meyer's picture
Kevin Meyer
During  the past few years I’ve been working hard on cultivating positive habits. New habits can be powerful. But habits can also create barriers that limit our perspective, which can hinder...
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John Maxwell
A self-made leader doesn’t make much. I first wrote that statement in my book, Leadership Gold (Thomas Nelson, 2008). Eight years later, I still believe it. After all, I’m not a self-made man...
Becky Blalock's picture
Becky Blalock
When asked about the thing most managers dread about their job, the No. 1 response is giving constructive feedback. Yet this is the most important task for any leader. As someone who came out of...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
For those awake enough to respond, please supply the Jeopardy question to this answer: “A computer system that won a million dollars in 2011 with access to 200 million pages of content, including...
Kevin Cundiff's picture
Kevin Cundiff
Ask how you can help, always keep a smile, respond to requests promptly... the list goes on. You’ve probably been exposed to an abundance of tips and tricks about how to become more customer-...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
When applied to people’s intelligence, the theory behind the bell curve says that most people will be average, with a small percent being top performers and a small percent being losers. But when...
Mary Ann Pacelli's picture
Mary Ann Pacelli
In part one of this series, we discussed the importance of providing formal skills training and having open communication. Without further ado, here are two more workforce tips, one about cross-...
Quy Huy's picture
Quy Huy
I t’s no longer a secret that most companies struggle with strategy execution. McKinsey research tells us, for example, that 70 percent of change efforts fall short of desired results. The...
Mike Micklewright's picture
Mike Micklewright
I’ve made the point many times that the quality function and the lean/continuous improvement/kaizen function within an enterprise are really one and the same. Treating them as separate value...
Leo Sadovy's picture
Leo Sadovy
Having a mentor is the No. 1 factor in increasing the steepness of your personal learning curve. So says my oldest, Garik, a Park Scholar at North Carolina State University (class of 2012), during...
Ken Miller's picture
Ken Miller
Your employees are your greatest asset—and your greatest cybersecurity risk. That statement may sound harsh, but hackers often prey on unwary employees because employees can provide easy access to...
Michelle LaBrosse's picture
Michelle LaBrosse
Project managers, and especially certified project managers, know firsthand the value of quality training for their own professional development and effectiveness. Being a project management...