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How Metrology Bolsters 21st-Century Manufacturing
Ryan E. Day
Every so often an event, invention, or idea is so momentous it changes the face of entire industries. In some ways, the global response to Covid-19 has been such an event. In the case of metrology, however, it has only underscored that the foundational requirements of test and measurement remain…
Culture Change
Bruce Hamilton
Shortly after a recent post, in which I referred to sowing the seeds of change, I enlisted the help of my son, Ben, to reseed a particularly bare area of our yard. I’d neglected this spot for a few years, and it had become sparse and dormant. Fixing the problem was therefore not merely a matter of…
Telemedicine’s Tipping Point
Lola Butcher, Knowable Magazine
This story was originally published by Knowable Magazine. In February 2020, the month before Covid-19 hit Boston, Partners Healthcare, the huge health system that includes Massachusetts General Hospital, treated 1,600 patients via video visits. By April, the number of patients seeking care through…
The Future of Everything Is Risk-Based
Greg Hutchins
My recent epiphany was that the lens for all work and even for everyday living during the next few years will be risk-based. Why do I make this case? In January 2020, my company was selected to participate in the largest pitch fest in the Northwest, TechfestNW, which was originally scheduled for…
The Future of Quality Management Is Business Success, Part 7
Tom Taormina
Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality management system (QMS). They will help implementers evolve quality management to overall…
As Offices Reopen, Here’s What to Expect if You’re Worried About Getting Sick on the Job
Elizabeth Tippett
If you’re among the tens of millions of people returning to work or preparing to do so after months sheltering in place, you may be worried it will put you and your family at increased risk of exposure to Covid-19. The dilemma may be especially stark for the millions of Americans who can expect…
Manufacturing Cybercrime: It’s Worse Than We Thought
Douglas S. Thomas
The cyber world is relatively new, and unlike other types of assets, cyber-assets are potentially accessible to criminals in far-off locations. This distance provides the criminal with significant protections from getting caught; thus, the risks are low, and with cyber-assets and activities being…
How Continuous Improvement Principles Help Manufacturers Embrace Uncertainty
Ted Theyerl
‘Forward!” It’s the state motto of Wisconsin, where I work to help manufacturing companies improve their operations and processes. It’s one simple word that holds a lot of meaning and relevance. It’s what I want companies I work with to embrace, practice, and execute. Forward is a word that helps…
Thinking Outside the Pandemic
Bruce Hamilton
For the last four months, GBMP has, of necessity, pivoted to predominantly virtual consulting, training, and coaching. Now, as the economy begins to reopen, I’d like to share with you two lessons that we have learned. Office space adds limited value to our work We have discovered that physical…
Why Reshore?
Ann Clark
Reshoring is the trend of bringing manufacturing from overseas back to its local origin—to here, the United States. The tariffs on Chinese, Canadian, and European imports were levied both to level the global-trade playing field and incentivize U.S. companies to bring manufacturing back to America.…
Prioritization Is a Matter of Perspective
Jim Benson
You feel like you need to prioritize. That is a cry for help. And prioritization isn’t the help you need. At this point, any act of prioritizing is a small bandage on a very large wound. You can, and probably should, still do it, but it will give you only momentary relief. Politics, silos, poor…
Our Return to Work Initiative: Respond, Return, and Reimagine
Farhana Ahmad
When Intelex developed its return-to-work program, we decided the best approach would be a phased one. Similar to the concept of continuous deployment, breaking down the plan to allow individuals to quickly process, adapt, and execute practices and procedures makes it more manageable for employers…
Seven Manufacturing Digitization Challenges and How to Overcome Them
Celia Paulsen
Artificial intelligence (AI)-powered robots, 3D printing, the internet of things (IoT)... there’s a whole world of advanced manufacturing technology and innovation just waiting for small and medium-sized manufacturers (SMMs) that want to step up their digital game. Unfortunately, manufacturing…
‘Control Charts! They Make the Blind Hear and the Deaf See!’
Davis Balestracci
“With data from an epidemic there is no question of whether a change has occurred. Change is everywhere. The question is whether we are getting better or worse. So while the process behavior chart may be the Swiss army knife of statistical techniques, there are times when we need to leave the knife…
MIT, NIST Create First Room-Temp ‘Magnon Switch’ With Industrially Useful Properties
NIST
Scientists at the National Institute of Standards and Technology (NIST) and the Massachusetts Institute of Technology (MIT) have demonstrated a potentially new way to make switches inside a computer’s processing chips, enabling them to use less energy and radiate less heat. The team has developed …
How to Increase the Value of Your Supplier Audits
Angelo Scangas
A manufacturer’s ability to maintain high-quality products and regulatory compliance depends largely on its suppliers’ own quality-related activities. Supplier audits can be an important tool for manufacturing organizations to ensure their suppliers are consistently delivering high-quality parts,…
Crashing U.S. Auto Sales: Can the Industry Recover?
Knowledge at Wharton
While sales of products like toilet paper, hand sanitizer, and even home appliances have skyrocketed during the coronavirus pandemic, auto sales have experienced the opposite. Through March, April, and May 2020, total vehicle sales in the United States fell to levels not seen since the Great…
The Trap of Getting Back to Normal During the Pandemic
Gleb Tsipursky
As a vast number of companies rush to reopen, they’re falling into the trap of “getting back to normal.” They don’t realize that we’re heading into a period of waves of restrictions, due to many states reopening too soon. Indeed, some of the states that opened early have already reimposed some…
The Digital Dilemma
Jeffrey Phillips
Throughout human history we’ve constantly sought out tools and capital to make us more productive. From the formation of basic tools to assist in farming to real cultivation and shaping of the land for greater yields, humankind learned to grow food. Further research into genetics, fertilizers, and…
MTBF of a Human
Adam Bahret
‘What’s the MTBF of a human?” A bit of a strange question I ask in my Reliability 101 course. Why ask such a weird question? I’ll tell you why. Because MTBF is the worst, most confusing, crappy metric used in the reliability discipline. OK, maybe that statement is a smidge harsh, but it does have…
Expanded Tables for the Analysis of Mean Moving Ranges
Donald J. Wheeler
In May 2019, James Beagle and I published an article that contained tables for the analysis of mean moving ranges or ANOMmR (pronounced a-nom-m-r). By request of those using this technique, I have expanded these tables. This article contains these expanded tables and repeats the illustrative…
The Graceful Exit
Martin J. Smith
Robert Siegel has peered into the post-Covid-19 future and concluded that anyone hoping for a quick recovery is likely to be disappointed. Which means a great many businesses will fail. “We can say that with 1,000-percent certainty, and there are many reasons why,” says Siegel, a lecturer in…
Shingo’s Whys
Harish Jose
Shigeo Shingo is one of my heroes in industrial engineering. He had a great mind that thrived on curiosity. Today I am looking at Shingo’s Whys. This is in contrast to Taiichi Ohno’s 5 Whys method. Ohno’s 5 Whys method is one of the tools in Toyota Production System to get to the root cause of an…
Eliminate Technology Silos to Ensure Quality in Manufacturing Processes
Wendy Stanley
Today’s manufacturers have plenty of software solution options that are meant to enhance their productivity. You may be familiar with each of these software packages. However, if you are not, it is important to understand what each of these software packages are designed to deliver. Enterprise…
What’s in the Future for the Global Supply Chain?
Eric Buatois
As the coronavirus wreaks economic turmoil around the world, our modern supply chains are facing unprecedented stress. For months prior to the Covid-19 crisis, trade tensions had been mounting due to the escalating tariff war between Washington and Beijing. A rise in protectionism, coupled with…

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