All Features

Thomas R. Cutler
More than 80 percent of U.S. food manufacturing plants operating today were built more than 20 years ago and may lack safety features. The average age of manufacturing assets and equipment currently in operation in the United States, according to IndustryWeek, is close to 20 years, and since 1990,…

Claire Harbour, Antoine Tirard
In 2005, Fast Company published the now famous article, “Why We Hate HR.” Echoing a popular workplace belief, the authors asked why HR was broken and how it could be fixed. Human resources has evolved since then, with some corporations starting to think differently about the “people function.”
One…

NordVPN Teams
The FBI reported earlier this year that complaints of cyber attacks received by its cyber division had risen to almost 4,000 a day—a 400-percent increase over pre-coronavirus numbers. In one four-month period (January to April), 907,000 spam messages, 737 incidents related to malware, and 48,000…

Ayman Jawhar
As a business leader, you probably think similarly to McKinsey about what makes a great product manager (PM): a perfect combination of skills like business acumen, market orientation, and technical skill as well as soft ones... the usual suspects.
Unfortunately (or fortunately, depending on your…

Bruce Hamilton
One summer when I was a kid, my friend Rick and I built a pole vault setup in my postage stamp-sized backyard with a plant box (the place where you plant the pole as you begin your vault) and a couple uprights to hold the crossbar. We used bamboo poles acquired from a local carpet store for both…

Dawn Bailey
I recently listened to a Ted Talk by Simon Sinek, author of the book Start With Why: How Great Leaders Inspire Everyone to Take Action (Portfolio, the Penguin Group, 2009), and it caused me to reflect on some key questions in and related to the Baldrige Excellence Framework, as well as leadership…

Celia Paulsen
A survey from 2014 found that small and medium-sized manufacturers do not like to compromise on quality when it comes to communications devices, vehicles, or tea (yes, tea—the survey respondents were probably British) but were more likely to skimp when it came to things like manufacturing equipment…

Eric Weisbrod
The idea of digital transformation can be scary. The growth of technology is outpacing a comfortable pace of adoption for many manufacturers. But remaining content with the status quo often means being left behind. Digital transformation has become an imperative to give manufacturing organizations…

Steve Wise
The importance of data analysis in manufacturing operations can’t be overstated. Over the years, manufacturers have used statistical process control (SPC) methods and tools to study historical data and reveal differences between comparable items: shifts, products, machines, processes, plants, lot…

Gleb Tsipursky
Although deeply fulfilling, establishing and growing a quality-oriented startup poses serious dangers for the mental health of quality leaders. During the expansion stage, a founder will often face brutally long work weeks, pressure from different sources to manage the startup while raising funding…

Jason Chester
Before we get into a case study about how enterprisewide SPC software would work on both the shop floor and the C-suite, let’s talk about a long-held bias about “blue-collar” workers: That because they’ve traditionally been associated with manual labor, they should use manual tools; “white-collar”…

Ryan E. Day, Dirk Dusharme @ Quality Digest, Taran March @ Quality Digest
In order to best illustrate how enterprisewide SPC software can help address shop-floor problems and then funnel the captured data to the corporate level where strategic issues can be analyzed, here is a case study of a hypothetical manufacturing facility. In it, the company makes effective use of…

Eric Weisbrod
In recent months, we’ve learned that manufacturing during a global health crisis puts organizations under immense pressure to maintain operational efficiency while upholding product quality and employee safety.
Initially, organizations focused simply on taking the steps required to survive. However…

Jon Speer
Risk can mean many different things depending on the situation. Flying on an airplane, biking on a busy road, driving in a car—all of these involve some level of risk.
Although risk is a variable we encounter in everyday life, it means something uniquely different to the medical device industry.…

Sébastien Breteau
In recent months, the widespread lockdowns of Covid-19 have exposed global supply chains to unprecedented shifts and volatility in consumer behavior, impacting innumerable organizations, industries, and consumer goods. While much of the supply-chain overhaul conversation has focused on drops in…

Sridhar Kota, Glenn Daehn
The Covid-19 pandemic has revealed glaring deficiencies in the U.S. manufacturing sector’s ability to provide necessary products—especially amidst a crisis. It’s been five months since the nation declared a national emergency, yet shortages of test kit components, pharmaceuticals, personal…

LauraLee Rose
The reality for small and medium-sized manufacturers (SMMs) is that they are going to have to be good at training their workforce or they won’t make as much money. That’s a blunt assessment, but the need for proficiency in training will only increase, whether it’s retraining current employees for…

Jennifer Mallow
Covid-19 has led to a boom in telehealth, with some healthcare facilities seeing an increase in its use by as much as 8,000 percent. This shift happened quickly and unexpectedly, and has left many people asking whether telehealth is really as good as in-person care.
During the last decade, I’ve…

Eric Stoop
When it comes to quality management objectives, what many manufacturers don’t understand about cost of quality could hurt them.
A survey by LNS Research asked more than 500 manufacturing executives to identify their most important financial and quality management objectives. Across the board,…

Jennifer V. Miller
There’s no shortage of important work to do—both at home and in your job. So, the last thing you want tossed your way is unnecessary work. Nobody likes needless activity, right?
But this is easier said than avoided. I’m sure you can easily recall getting pulled into something that did not add…

Shobhendu Prabhakar
Although remote inspection has been a topic of discussion in the oil and gas industry in the past, it has recently been getting more attention during the Covid-19 pandemic. Many oil and gas operators, as well as engineering, procurement, and construction (EPC) contractors and suppliers have come…

Paul Laughlin
During this month of thinking about thinking, it’s a good time to learn from fresh perspectives, like summer interns.
As a leader, it can often be helpful to adopt what Buddhism describes as a beginner’s mind or shoshin: seeking to let go of past knowledge, status, and assumptions to see things…

Manfred Kets de Vries
Effective organizations rely on teamwork, not least because it facilitates problem solving. Many leaders, however, are ambivalent about teams. They fear overt and covert conflict, uneven participation, tunnel vision, lack of accountability, and indifference to the interests of the organization as a…

ASQ
You already know that technological advances of the past decade have resulted in a new industrial revolution often referred to as the fourth industrial revolution or Industry 4.0. It’s a revolution driven by the exponential growth of disruptive technologies and the changes those technologies are…

Katie Myers
Freight trucks account for 23 percent of U.S. transportation. Transportation is the No. 1 source of greenhouse gas emissions in America. The country’s freight industry is in no position to ignore its impact on the environment and the greater good.
We can break down the trucking industry’s…