All Features

Eric Whitley
Any company that decides to enter the mattress business is no doubt entranced by one undeniable fact: Everybody needs one.
Those companies that start producing and selling mattresses also quickly run into a harsh fact: Everybody already has one.
Purple saw opportunity. It looked at the positives…

Gleb Tsipursky
Does the phrase “garbage in—garbage out” (GIGO) ring a bell? That’s the idea that if you use flawed, low-quality information to inform your decisions and actions, you’ll end up with a rubbish outcome. Yet despite the popularity of the phrase, we see such bad outcomes informed by poor data all the…

Jon Speer
The medical device industry is one that requires preparation. Unlike less regulated industries, there’s an expectation in the industry around the possibility that an inspector or auditor can show up without notice and stop a business in its tracks.
That’s why, when Greenlight Guru released its “…

Steve McCarthy
The ideal of proactive quality has been the holy grail of chief quality officers in the life sciences industry for at least five years, but few, if any, have realized the vision. Industry has since set out a clear definition of the milestones a medical product manufacturer would need to meet in…

Craig Tomita
One of the most significant developments of potential interest to small and medium-sized manufacturers in the area of industrial robots is the introduction about 10 years or so ago of a subset of industrial robots called collaborative robots or “cobots.”
What makes them different from standard…

Victor Piedrafita
During the last decade, we’ve witnessed the emergence of sustainability issues among the most important business concerns in a firm’s supply chain. An increasing number of firms have reexamined their relations with suppliers and moved forward to build a more sustainable supply network, by not only…

Sue Via
Research has shown that during economic uncertainty, companies that find a balance between reducing resources to survive and investing in key areas for growth will fare better through the recession and beyond. It’s a nuanced approach to playing offense and defense at the same time.
But many small…

Erik Fogelman, Jeff Orszak
With the increasing power of digital technology, the idea of a connected manufacturing system that can sense, analyze, and respond will soon be a reality. This idea—called “intelligent edge”—combines computing power, data analytics, and advanced connectivity to allow responses to be made much…

John Keogh
Almost all businesses involved in the food supply chain have experienced effects ranging from a mild shock to severe disruptions during the Covid-19 pandemic, and further disruptions may be ahead this winter.
Yet not all organizations have learned critical lessons, and history shows us some…

Ryan E. Day
Few phrases have more power to stir excited conversation than “American-made quality.” It’s been touted and trashed. It’s been a major cause for concern with offshoring and reshoring. Global conglomerate and startup incubator ROKiT Group has come down squarely in the camp that believes American-…

Jason Davis, Thomas Mannarelli
In 2017, Indonesian state-owned giant Pertamina had two ambitious strategic objectives: Transition from oil and gas to a more diverse portfolio, including renewables; and entrench itself deeper in the global market.
But there was a problem. Thanks to a remarkably low retirement age of 56 for…

Suneel Kumar
Remote auditing (RA) has become a norm during the Covid-19 pandemic. Remote auditing is one of the audit methods prescribed in ISO 19011:2018—“Guidelines for Auditing Management Systems.” Although RA has surged due to pandemic constraints, this method of operation will surely gain ground as a…

Corey Brown
Amid the Covid-19 pandemic, 3M has been integral in maintaining domestic and international supplies of essential personal protective equipment (PPE). These production and supply-chain challenges required innovation to train new employees faster and leverage a culture of continuous improvement.…

Talmage Wagstaff
Preventive maintenance, specifically in production and manufacturing industries, has been a fundamental part of product consistency for years. It is well known that without product consistency, customer complaints and rework will soon be the result. What does preventive maintenance do to directly…

Rich Press
Researchers at the National Institute of Standards and Technology (NIST) have produced synthetic gene fragments from SARS-CoV-2, the virus that causes Covid-19. This material, which is noninfectious and safe to handle, can help manufacturers produce more accurate and reliable diagnostic tests for…

Sarah Burlingame
There is more to lean manufacturing than improving a few processes. Sustainable lean success requires a companywide culture of daily continuous improvement. Companies that develop their people to think scientifically, using facts and data to drive their decisions, are often the ones that achieve…

Zane Patalive
Meet Humphrey. Humphrey is a gray squirrel that a friend of mine rescued as an abandoned baby squirrel. For weeks, my friend and his family nursed the young creature by hand. While Humphrey was growing, he became very friendly with the family members, often perching on their shoulders and snuggling…

John Young
During the course of helping organizations and teams develop more effective ways of working, I have found that many of the obstacles to delivering value quickly to customers originate from mental models and assumptions that have been internalized. These mental models and assumptions largely exist…

Deborah Blumberg
In the summer of 2014, Aruna Ranganathan was doing postdoctoral research at a garment factory in Bangalore, India, when she noticed that some worker stations—but not all—were equipped with radio-frequency identification (RFID) technology, a tool used to quantify workers’ output.
Ranganathan, now…

Celia Paulsen
October happens to be (among other things) Breast Cancer Awareness Month, Dental Hygiene Month, National Bullying Prevention Month, and my personal favorite, National Pizza Month. Plus, it’s Halloween! But I digress. We’re here to talk about cybersecurity.
Every manufacturer should hold…

Dirk Dusharme @ Quality Digest
Founded in 1984, the Coordinate Metrology Society (CMS) has championed portable coordinate measuring machine (CMM) technology ever since its inception. In some ways, the focus on portable CMMs overshadowed the traditional fixed CMM in much the same way any new technology garners the lion's share of…

Eric Stoop
Data can transform manufacturing. It’s also a term that continues to prompt discussions within the industry. People have been saying it for years now, and there is plenty of empirical evidence: Data are the way forward in business generally and manufacturing in particular.
But right now, when…

Bruce Hamilton
Over years of listening to people describe their work, one single word has surfaced repeatedly as a barometer of what is frequently called “culture.” The use of the word “they” in conversation gives me insight into an organization’s ability to engage employees and sustain improvement.
The…

Jérôme-Alexandre Lavoie
On Sept. 24, 2020, Creaform released the latest products in its R-Series scanners and software, which can increase productivity by detecting and addressing issues using automated dimensional quality control.
The lineup includes the new MetraSCAN-R BLACK robot-mounted optical CMM scanner, four…

Harish Jose
Today I’m looking at the “house” of the Toyota Production System (TPS). The illustration below shows the two pillars of the TPS house, jidoka and just in time (JIT).
I’ve been thinking about why jidoka and JIT are the two pillars, and why they’re not kanban or kaizen.
Jidoka was developed from the…