Operations Features

Taran March @ Quality Digest's picture
Taran March @ Quality Digest
What must it be like to be Elon Musk? Here’s a guy who can successfully launch the world’s most powerful rocket into space, a feat hitherto reserved for nations with decent budgets. Since 2010 his...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Our Feb. 9, 2018, episode of QDL looked at electronic notes, electronic privacy, smart electronic device, and... wow... have we taken technology too far? “Study Shows Doctors Record Better Notes...
Noah Askin's picture
Noah Askin
Music lovers will likely know Spotify, a music streaming service that has become famous for curating tunes based on its users’ preferences. Back in 2013, Spotify had a personalized news feed called...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
It’s easy enough to make a visual device—or borrow an idea for one from something you saw in a book or at another workplace. Reproducing other people’s ideas (as long as you say thank you) is a...
Gordon Styles's picture
Gordon Styles
Within the advanced manufacturing industry there will always be a race to reduce speed and cost while maintaining quality. To this end, the industry’s landscape continues to quickly change as new...
Julia Russell's picture
Julia Russell
Retailers and brands convened in New York recently to experience the National Retail Federation’s Retail’s Big Show, and one of the biggest topics on attendees’ minds was technology. From...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
All relationships depend on a foundation of trust. There is a direct relationship between employee trust and performance. Customer trust is a key factor in decisions on purchases. And in our...
Michael Armstrong's picture
Michael Armstrong
Patients often wait weeks or months for medical appointments. Canada’s Fraser Institute recently reported that Canadians typically wait 10 weeks to see specialists. Long wait times are one reason...
Fred Schenkelberg's picture
Fred Schenkelberg
MTBF use and thinking is still rampant. It affects how our peers and colleagues approach solving problems, and there is a full range of problems that come from using the “mean time between failure...
Jun Nakamuro's picture
Jun Nakamuro
The sad truth is that the word “engagement” is not very engaging. It’s one of those fluffy, ambiguous terms that have become all too familiar around the business world, like “empowerment” and “...
Rob Matheson's picture
Rob Matheson
Liquid-liquid separation and chemical extraction are key processes in drug manufacturing and many other industries, including oil and gas, fragrances, food, wastewater filtration, and...
Eric Stoop's picture
Eric Stoop
With only a handful of aerospace original equipment manufacturers (OEMs) as potential customers, aerospace suppliers have to hustle to make sure they’re selected. Stand out for the right reasons,...
Eric Cooper's picture
Eric Cooper
You’re in the market to build a new house. Would you tell the builder what you’re looking for, or would you just tell him to build “something?” If the latter, what’s the likelihood that the house...
Robert Means's picture
Robert Means
Manufacturing is an industry in flux. Characterized by increasing pressure from global competitors, the impact of new technologies, Industry 4.0, and the “smart factory,” the face of manufacturing...
Ryan E. Day's picture
Ryan E. Day
When your public motto is “staying on the cutting edge of technology,” you’ve set a bar for yourself. Thomas Paquin set that bar when he founded Laser Specialists Inc. (LSI) in 1986. Paquin’s...
Steven Brand's picture
Steven Brand
The global aerospace and defense (A&D) industry grew by 2.4 percent and generated about $674 billion in 2016, according to a Deloitte 2017 study. California alone was responsible for generating...
Earl Van As's picture
Earl Van As
Competitive forces are intensifying in the B2B supply chain, increasing customer expectations for service and pricing, and creating more pressure for businesses to maintain an edge. Instead of...
Ames Laboratory's picture
Ames Laboratory
Iver Anderson and Emma White, metallurgists at Ames Laboratory, like to show off two samples of metal powders encapsulated in custom-made hourglasses to visitors. Dull gray, the powders are barely...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Those of us who care about communication accuracy in the workplace—which should be all of us—cringe at the idea of using something like Facebook or Twitter to communicate with co-workers. We look at...
Dave Crenshaw's picture
Dave Crenshaw
According to a poll conducted by Harris and the University of Phoenix, 59 percent of American workers wish they were in a different career. For employees in their 30s, that number is right around...