Operations Features

Mike Monroe's picture
Mike Monroe
“It's amazing what you can accomplish as long as you don't care who gets credit.” Harry Truman spoke those words, and they quickly became a mantra for competitive teams. Great players want to play...
Ryan E. Day's picture
Ryan E. Day
Machine-tool manufacturer Cincinnati Inc. has a heritage of building quality products and surviving great challenges. Founded in 1898, and based in the United States, Cincinnati has survived both the...
Eric Cooper's picture
Eric Cooper
Due dates. Whether it’s building a house or implementing an enterprise quality management software (QMS) solution, everyone has them, everyone wants them. What does home construction have to do...
Eric Stoop's picture
Eric Stoop
Experts say that the cost of quality totals roughly 10 percent in the average organization, with some companies facing quality costs of up to 40 percent. If your plant is on the middle to upper end...
Jeffrey Phillips's picture
Jeffrey Phillips
I recently wrote an article about innovation during 2018, and in it I made some disparaging remarks about Apple, which may or may not have caused it to lose a tremendous amount of market...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
During the last few decades, studies in neuroscience have shown that you can literally physically rewire your brain. You can change the “default network” you were born with, the one that ensured...
Richard Harpster's picture
Richard Harpster
On Oct. 13, 2018, the Automotive Industry Action Group (AIAG) sponsored a webinar on the status of the AIAG Core Tools Software (AIAG CTS). John Cachat, AIAG project manager for the AIAG CTS project...
Scott Berkun's picture
Scott Berkun
Are engineers more creative than designers? Both answers (“Yes they are!” and, “No they are not!”) are naïve. It’s foolish to compare massive groups of people against each other, especially around a...
Wes Kao's picture
Wes Kao
If you’re a leader, you got to where you are because you think strategically and are killer at execution. You simply can’t get far without being good at both. Now that you’re in charge of people,...
Harish Jose's picture
Harish Jose
One of my favorite things to do when I learn new and interesting information is to apply it to a different area to see if I can gain further insight. Here, I am looking at the principle, “Chekhov’s...
Jim Benson's picture
Jim Benson
It’s no wonder people are scared of process. When we have a large project or goal, we assume that the process to complete that work must be equally large. That is daunting. We’d rather just do...
Matt Krupnick's picture
Matt Krupnick
When graduate student Atis Degro got an email about a George Mason University course in resilience last year, he had to look up what that meant. He was also curious about the credential being...
Ryan E. Day's picture
Ryan E. Day
Psychology is an important element in organizational excellence for managers. In particular, the ability to face one’s fears, develop resilience, and adapt to change fosters success for a manager as...
William A. Levinson's picture
William A. Levinson
The U.S. government’s Fourth National Climate Assessment warns that climate change “creates new risks and exacerbates existing vulnerabilities in communities across the United States, presenting...
David Currie's picture
David Currie
This is part three of a three-part series. Read about good metrics in part one and bad metrics in part two. Have you ever had occasion to dread a metric reviewed month after month, where the metric...
Quality Digest's picture
Quality Digest
Annalise Suzuki, director of technology and engagement at software provider Elysium Inc., spoke to Quality Digest about the importance of model-based definitions (MBD) for data quality, validation,...
Kelsey Rzepecki's picture
Kelsey Rzepecki
As the global economy grows, it’s more necessary than ever to stay on top of efficiency. Keep up with increasing production demands by implementing a continuous improvement method to streamline the...
Jack Dunigan's picture
Jack Dunigan
The scene is a Russian chemical weapons facility. James Bond, 007, and his partner, Alec Treveleyan, 006, are on a mission of sabotage. As they enter the warehouse armed with explosives, senses on...
Ryan E. Day's picture
Ryan E. Day
As of the 2010 Census, there were 27.9 million small businesses registered in the United States. That’s a lot of competition. To thrive and grow in such a competitive environment, business...
Ryan Pendell's picture
Ryan Pendell
Due to a tightening labor market and a competitive global economy, highly talented individuals have a lot of freedom in where they choose to work. Pay isn’t the sole criteria that attracts and...