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Shaping Shipping
Rick Gould
Ever since people could tie logs together to form rafts and use them to transport goods by water, seaborne trade has flourished and grown. Historians believe that the first international trade routes were developed 5,000 years ago between the Arabian Peninsula and Pakistan, while by the 18th…
Risk Management for Medical Devices
Wade Schroeder
As more medical devices using network-connection technology are developed, cybersecurity will continue to grow in importance and focus among regulators and manufacturers. Many connected devices store or transmit patient data for which there is an expectation of both privacy and accuracy. Any sort…
Through Integration and Redesign, Health System Cares for ‘Loved Ones’
Dawn Bailey
‘What would be important to you in the care of your daughter?” John Chessare, president and CEO of Baldrige Award-recipient GBMC HealthCare (GBMC), asked a virtual Quest for Excellence conference audience. “The No. 1 answer is always that people want the best possible health outcome for their…
A Blueprint for Sustainable Innovation
Ann Brady
Innovation is the fuel that drives a successful business. Organizations that give their managers and employees the tools to respond to and make the most of opportunities, both internal and external, are well placed to grow profits, improve the health and well-being of their employees, and thereby,…
Google Cloud’s Visual Inspection AI Reinvents Manufacturing Quality Control
Edis Osmanbasic
In June 2021, Google enriched its Google Cloud Platform with Visual Inspection AI, an artificial intelligence (AI)-driven, purpose-built solution designed to quickly and accurately detect defects and errors in a variety of production pipelines. It is a continuation of Google’s previous efforts to…
Matching Healthcare Offices With Short-Term Workers
Zach Winn
This story was originally published by MIT News. For small healthcare groups like dentist’s offices, one sick staff member can mean a day’s worth of cancelled appointments. Such offices can either continue short-staffed, which could negatively affect patient care, or reschedule appointments,…
What Is Nondestructive Testing?
Bryan Christiansen
Testing is an integral part of equipment maintenance. It must be carried out to evaluate the materials, components, design, or structure of mechanical components. Based on the state of the tested component after the testing is done, the procedures used can be classified under destructive testing or…
Five Ways Leaders and Analysts Can Try Thinking Differently to Be Data-Led
Harry Powell
In previous posts I’ve shared resources to help you educate your leaders in data literacy, but beyond knowledge, this also requires thinking differently. We need to get thinking about our thinking. Helping leaders get their heads around thinking styles can be a challenge. Many of us spend most of…
It’s Time for a Government Reset, and the Ideas Are Flourishing
M. Mitchell Waldrop, Knowable Magazine
This story was originally published by Knowable Magazine. If the cascading upheavals of the past year have done nothing else, they’ve spurred widespread calls for reform and renewal in just about every institution we have. A mishandled public-health response to the Covid-19 pandemic, an economic…
What Are the Benefits of a Low-NOx Boiler?
Emily Newton
Nitrogen oxides (NOx) are harmful chemical compounds produced as a byproduct of normal boiler function. The EPA regulates them due to the damage they can cause to humans and the environment. Low-NOx boilers, outfitted with special components that reduce nitrogen oxides, are essential for…
Inner-City Hospital Inspires a Healthy Community With Rhythm
Dawn Bailey
The spirit of service—for a small clinic started in 1913 to provide free care to Los Angeles (LA)—lives today in the servant-leader aspirations of 2019 Baldrige Award recipient Adventist Health White Memorial (AHWM), a 353-bed, safety-net hospital. The community of two million people that AHWM…
Ultimate Guide to Improving Your Root Cause and Corrective Action Processes
Eliot Dratch
If your manufacturing company develops a problem along the way with one of your processes, how do you resolve it? While the shortcut option is to simply patch up the symptoms of whatever that problem may be, the long-term solution is to perform a root cause and corrective action (RCCA) process. By…
Rethinking Factories of the Future
John Preston
‘This government is obsessed with skilling up our population,” said Boris Johnson in his recent speech on “leveling up.” There’s still a fair amount of uncertainty about exactly what the United Kingdom prime minister’s plan to level up the regions will involve, but manufacturing and skills seem…
How Smaller Manufacturers Can Take Advantage of Additive Manufacturing
Dave Pierson
I’ve heard additive manufacturing is key to driving innovation in our industry, but how does it really deliver value? We’ve looked at some additive manufacturing machines, but how can we justify the expense when we’re trying to eliminate our capital expenditures? Is additive manufacturing worth the…
Visibility and Data: A Solid Combination for More Resilient Supply Chains
Sébastien Breteau
Major global events of the past five years have sparked seismic shock waves in global supply chains, relocating where businesses manufacture and source their products. Whether facing rising labor costs in China, new tariffs in the U.S.-China trade war, or cataclysmic shutdowns amid the Covid-19…
How IT Service Management Delivers Value
ISO
There’s more than one path to service management. It refers to all the activities, policies, and processes that organizations use for deploying, managing, and improving IT service provision. In today’s technology-driven corporate landscape, the two leading methodologies come from the world of…
Why HR Shouldn’t Manage Your Technical Skills Training
Corey Brown
Amid the Silver Tsunami, human resources departments are hustling to onboard and fill personnel gaps, but they can’t predict the evolving demands of your operations. Manufacturing companies are failing to adapt their operational training strategy to meet the needs of a workforce in transition. Put…
The Exercise Every Team Needs
Jim Benson
Value stream mapping is a team exercise, it’s collaborative, enlightening, and the foundation for professionalism. I’m pretty well-known for saying that teams are unique and that there is no one process that satisfies every team’s needs. There is, however, one activity that I’ve seen every team we…
Automatic Photo Portal Documents Intralogistics Processes
Silke von Gemmingen
Due to digitalization in Industry 4.0, internal logistics is subject to constant change. Internal traceability—i.e., tracking goods in the warehouse or production facility—increasingly plays a key role. Manufacturers and consumers are placing more emphasis on the safety and quality of products.…
Big Data Storage Costs: What You Don’t Know Can Cost You
Gary Lyng
To uncover the value in data, analysts need powerful combinations of tools to locate data, wherever they are, and regardless if they are structured or unstructured. Most companies don’t realize that their current data-search approaches can’t access distributed information and can’t extract…
The FDA’s Weak Drug Manufacturing Oversight Is a Potentially Deadly Problem
Adrian Hernandez, C. Michael White
T he U.S. Food and Drug Administration (FDA) regularly inspects manufacturing facilities to ensure that drugs meet rigorous quality standards. These standards are vital to protect patients from drugs that are incorrectly dosed, contaminated, or ineffective. But over the past few years, tens of…
Software to Accelerate R&D
Zach Winn
This story was originally published by MIT News. Many scientists and researchers still rely on Excel spreadsheets and lab notebooks to manage data from their experiments. That can work for single experiments, but companies tend to make decisions based on data from multiple experiments, some of…
Beyond Microchips: The Growing Value of Scanning Acoustic Microscopy
Hari Polu
Manufacturers of high-end semiconductor electronic products used in consumer, industrial, and military applications have long relied on precise testing methodologies to identify the location of defects such as voids, cracks, and the delamination of different layers within a microelectronic device,…
After-Action Reviews: A Simple Yet Powerful Tool
Knowledge at Wharton
Considered one of the most successful organizational learning methods, the after-action review (AAR) was developed by the U.S. Army during the 1970s to help its soldiers learn from both their mistakes and achievements. Since then, many companies have used the AAR for performance assessment. And yet…
Quality As a Competitive Edge: Four Parts to Quality Management in Manufacturing
Jerry Foster
Manufacturers are acutely aware that audits and recalls are just part of business. At the same time, they all agree that the best way to deal with recalls is to prevent them in the first place. Because today’s manufacturers operate on razor-thin margins with little room for error, a reactionary…

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