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Mastering the Possibilities of SPC
Steve Wise
The importance of data analysis in manufacturing operations can’t be overstated. Over the years, manufacturers have used statistical process control (SPC) methods and tools to study historical data and reveal differences between comparable items: shifts, products, machines, processes, plants, lot…
Blue Collar or White Collar? Erasing the Lines in Data-Driven Manufacturing
Jason Chester
Before we get into a case study about how enterprisewide SPC software would work on both the shop floor and the C-suite, let’s talk about a long-held bias about “blue-collar” workers: That because they’ve traditionally been associated with manual labor, they should use manual tools; “white-collar”…
Using Quality Tactics to Create Strategy: A Hypothetical Case
Ryan E. Day, Dirk Dusharme @ Quality Digest, Taran March @ Quality Digest
In order to best illustrate how enterprisewide SPC software can help address shop-floor problems and then funnel the captured data to the corporate level where strategic issues can be analyzed, here is a case study of a hypothetical manufacturing facility. In it, the company makes effective use of…
Building Resilience: Six Ways to Optimize Manufacturing Operations
Eric Weisbrod
In recent months, we’ve learned that manufacturing during a global health crisis puts organizations under immense pressure to maintain operational efficiency while upholding product quality and employee safety. Initially, organizations focused simply on taking the steps required to survive. However…
How to Make the Most of a Chief Sustainability Officer
Guoli Chen
A novelty in the C-suite not so long ago, the chief sustainability officer (CSO) is fast becoming a fixture in companies of note as climate change and inequality increasingly dominate global attention. During the past year alone Citigroup, General Motors, and International Paper have each…
Quality Risks Abound During the Great Supply-Chain Shakeup of Covid-19
Sébastien Breteau
In recent months, the widespread lockdowns of Covid-19 have exposed global supply chains to unprecedented shifts and volatility in consumer behavior, impacting innumerable organizations, industries, and consumer goods. While much of the supply-chain overhaul conversation has focused on drops in…
Reversing the Downward Spiral of U.S. Manufacturing
Amitrajeet Batabyal
Arguing against globalization is like arguing against the laws of gravity, said former United Nations Secretary General Kofi Annan. Globalization, the international trade in goods and services with minimal barriers between countries, may seem inevitable as the world’s economies become more…
The Pandemic Has Revealed Cracks in U.S. Manufacturing
Sridhar Kota, Glenn Daehn
The Covid-19 pandemic has revealed glaring deficiencies in the U.S. manufacturing sector’s ability to provide necessary products—especially amidst a crisis. It’s been five months since the nation declared a national emergency, yet shortages of test kit components, pharmaceuticals, personal…
Why Job Instruction Is More Urgent During Economic Uncertainty
LauraLee Rose
The reality for small and medium-sized manufacturers (SMMs) is that they are going to have to be good at training their workforce or they won’t make as much money. That’s a blunt assessment, but the need for proficiency in training will only increase, whether it’s retraining current employees for…
Is Telehealth As Good As In-Person Care?
Jennifer Mallow
Covid-19 has led to a boom in telehealth, with some healthcare facilities seeing an increase in its use by as much as 8,000 percent. This shift happened quickly and unexpectedly, and has left many people asking whether telehealth is really as good as in-person care. During the last decade, I’ve…
How I Taught the ‘Team From Hell’ to Trust Each Other
Manfred Kets de Vries
Effective organizations rely on teamwork, not least because it facilitates problem solving. Many leaders, however, are ambivalent about teams. They fear overt and covert conflict, uneven participation, tunnel vision, lack of accountability, and indifference to the interests of the organization as a…
Harnessing Digital Power in the Quest for Excellence
ASQ
You already know that technological advances of the past decade have resulted in a new industrial revolution often referred to as the fourth industrial revolution or Industry 4.0. It’s a revolution driven by the exponential growth of disruptive technologies and the changes those technologies are…
When Several Lines Are Better Than One
Knowledge at Wharton
We’ve all been in lines that seem to last forever, especially if we choose our queue at the checkout, and the one next to ours is moving faster. You know the existential dread that comes along with standing in a dedicated queue and waiting interminably. To make service of all kinds more efficient,…
The New Normal Will Require RE2ST3
Harry Hertz
Rest? The new normal will be about activity, you say. Actually, I believe some rest will be necessary. After the frenzy of activity since March 2020 to establish new work patterns and new home life patterns, many of us—especially those with young families—have been left totally exhausted. So some…
Apprenticeship Program Offers More Career Pathways, Helps Close the Skills Gap
Tina Berger
A manufacturing apprenticeship pilot program in Florida is taking a hybrid approach that replaces the traditional classroom element with competency-based, on-demand e-learning. It could help bring the apprenticeship career development tool into the digital age and be a breakthrough for…
E-Learning Is On the Rise
David English
As we all become accustomed to the ongoing restrictions as a result of Covid-19, an increasing number of Brits are looking for new and innovative ways to learn and develop. From home DIY to exercise classes, there are all kinds of weird and wonderful ways the British population is making the most…
The Future of Quality Management Is Business Success, Part 8
Tom Taormina
Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality management system (QMS). They will help implementers evolve quality management to overall…
Injection Mold Design: Why Simulation Is Essential
James Anderton
Injection mold making used to be a relatively simple business: machine the cavities and runners, polish, cross-drill for cooling, then shoot resin. Today, however, relentless pressure for lower part cost and higher productivity have led to bigger, faster machines with molds to match. Multilayer…
Will Co-working Spaces Still Be Worth It?
Steven Forrest
The ongoing pandemic will likely change, if not completely alter, many aspects of our daily lives. One facet that will significantly change is the way we work. After months of being in lockdown, the massive shift to working from home has proven to be effective in helping employees stay productive.…
Global Strategy for a De-globalizing World
Benjamin Kessler
The full economic impact of the pandemic has yet to be felt. However, it seems beyond dispute that Covid-19 and globalization don’t mix well. Of course, all economic activity is suffering in this worldwide recession—but the global breadth of business may experience an especially acute shrinking…
Driving Business Resiliency by Applying Best Practices in Lean
Farhana Ahmad
Despite juggling competing priorities, building resilient systems and processes within their organizations continues to be top of mind for business leaders today and is anticipated to be so for the foreseeable future. As such, the first logical step is to turn to existing methods and approaches…
Seven Basic Things Every Great Leader Should Know
Lolly Daskal
In a recent survey, only 3 percent said they have confidence in corporate executives. The news was equally dismal for others: 3 percent reported having confidence in government officials, 5 percent in reporters and journalists, 8 percent in small business owners, and only 11 percent in ministers…
Managing Employee Recognition: Platforms Help Measure Satisfaction
Richard Fendler
Job satisfaction is important to most people, and yet this can be a fairly nebulous concept that is tricky to achieve and also tough to measure in a meaningful way. Luckily a number of software platforms designed to manage employee recognition have emerged in recent years, as outlined in this…
Three Steps to Resilient Manufacturing
Jason Chester
For manufacturers—as for all of us—the past few months have been a blur of fast adaptations and long periods of waiting. At the start of the pandemic, many manufacturers did what they have always done in the face of disruption: adapt and find the fastest workaround for the challenge at hand.…
Toyota’s Engineering Team Completes New Sienna Minivan from Home
Denrie Caila Perez
With most industries shifting to remote work due to the Covid-19 pandemic, companies are looking at how they can innovate the work-from-home experience. Toyota’s Ann Harbor, Michigan, research and development team was set to complete the automaker’s newest generation of the Sienna in March 2020.…

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