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Zero Defect Software
Kamal Hassan
Would you spend millions of dollars for a return of more than a billion? Sure you would, but that’s just a fantasy, right? It wasn’t just a pipedream for GE’s CEO Jack Welch, who expected to reap a hefty return for every dollar his company spent on Six Sigma. Needless to say, he did. In 1997, GE…
Six Sigma Success in Health Care
Rick Beaver
Would you spend millions of dollars for a return of more than a billion? Sure you would, but that’s just a fantasy, right? It wasn’t just a pipedream for GE’s CEO Jack Welch, who expected to reap a hefty return for every dollar his company spent on Six Sigma. Needless to say, he did. In 1997, GE…
Lean Maintenance Using Six Sigma DMAIC
Howard Cooper
To succeed in our increasingly competitive global economy, many companies have implemented lean manufacturing, a step beyond just-in-time production systems. Other companies claim they’re "lean" but hedge on the concept. They maintain work-in-progress inventories because they fear the consequences…
A Marketing Solution for Six Sigma Cultures
John Nycz
Jack Welch had a unique vision of an organization that made data-based decisions. At times his tactics for bringing this about were described as “violent,” “abrupt” and “painful,” but his methods worked. GE’s transformation is still a modern model of how to make quantum shifts in the way a huge…

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