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Product News: Fluke 435 Power Quality Analyzer
Advanced Test Equipment Rentals
(Advanced Test Equipment Rentals: San Diego) -- The Fluke 435 three-phase power quality analyzer helps locate, predict, prevent, and troubleshoot problems in three- and single-phase power distribution systems. Troubleshooting is faster with on-screen display of trends and captured events, even…
Event: Free Web Cast “Drive--The Surprising Truth About What Motivates”
(American Management Association: New York) -- There’s a myth in business that the only way to get people to perform at a high level is with carrots and sticks. But that’s just wrong—not wrong morally, but wrong scientifically. Forty years of science tells us that those sorts of motivators…
NQF Helps Ensure Health IT Captures Information to Drive Quality Improvement
(NQF: Washington) -- The National Quality Forum (NQF) recently released the Quality Data Set (QDS), a common technological framework for defining clinical data necessary to measure performance and accelerate improvement in patients’ quality of care. The QDS framework provides a standardized set of…
Event: WESTEC—Where Manufacturers Go When the Game Changes
Society of Manufacturing Engineers
(SME: Dearborn, MI) -- The Society of Manufacturing Engineers (SME) provides another look into the latest technologies and production methods at WESTEC 2010 Exposition. WESTEC will be held Tuesday, March 23 through Thursday, March 25 at the Los Angeles Convention Center in Los Angeles. To…
Lean Management in Hospitals--The Humboldt Way
Lisa Shirk
St. Joseph Health System-Humboldt County (SJHS-Humboldt County) is committed to meeting the highest standards in health care delivery. SJHS-Humboldt County consists of two hospitals: St. Joseph Hospital in Eureka and Redwood Memorial Hospital in Fortuna, both in California. With more than 1,200…
The Four Questions of Data Analysis
Donald J. Wheeler
The four questions of data analysis are the questions of description, probability, inference, and homogeneity. Any data analyst needs to know how to organize and use these four questions to be able to obtain meaningful and correct results. The description question Given a collection of…
ISO Publishes New Standard for Effective Risk Management
ISO
(ISO: Geneva) -- A new international standard, ISO 31000:2009—“Risk management—Principles and guidelines,” will help organizations of all types and sizes to manage risk effectively. ISO 31000 provides principles, framework, and a process for managing any form of risk in a…
Database Provides Centralized Info for Medical Device Professionals
American National Standards Institute ANSI
(ANSI: New York) -- The American National Standards Institute (ANSI) has joined forces with three of the biggest names in standards to develop an unprecedented resource for medical device standards and related information. Medical professionals can now access more than 1,300 medical device…
Can Lean Co-Exist With Innovation?
Knowledge at Wharton
“Lean” has come to mean an integrated, end-to-end process viewpoint that combines the concepts of waste elimination, just-in-time inventory management, built-in quality, and worker involvement supported by a cultural focus on problem solving. Can such practical principles be applied to innovation…
America’s Best Health Insurance Plans
NCQA
(NCQA: Washington) -- U.S. News Media Group and the National Committee for Quality Assurance (NCQA) have released the fifth-annual edition of “America’s Best Health Insurance Plans” on USNews.com. Published at the start of open-enrollment season, when people across the United States prepare to…
Product News: Line-Mountable XRF Yield-Management Tool
Solar Metrology
(Solar Metrology: Halbrook, NY) -- Solar Metrology expands its SMX XRF tool portfolio for film composition and thickness measurement of CIGS photovoltaic depositions with the addition of the System SMX-Remote static head ILH. Solar Metrology’s System SMX-ILH is an atmospheric in-line X-ray…
Product News: DuraScan Micro/Macro Hardness Testers
Struers Inc.
(Struers Inc.: Westlake, OH) -- Struers Inc. introduces its new state-of-the-art micro/macro hardness testing product line, the DuraScan. With its extensive features and benefits, the DuraScan is a natural complement to Struers existing hardness testers. The DuraScan, designed in five basic…
Rough Talk: Understanding Surface Metrology Tools
David Rideout
The field of surface metrology is one of the fastest growing areas of engineering and quality management. Because what happens at the interaction between two surfaces can affect the functionality and life span of a product, understanding the places where contact and interactions occur is vital for…
Letting You In On a Little Secret
Steven Ouellette
You know how sometimes you think everyone knows a secret that they haven’t let you in on? Well, I had the opposite happen to me the other day. I assumed everyone knew the purpose for measurement system analysis (MSA), a.k.a. gauge repeatability and reproducibility; but I found out that a number of…
U.S. Consumer Satisfaction Stands 1.3% Higher than One Year Ago
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- After a surge through the second quarter, aggregate customer satisfaction as measured by the American Customer Satisfaction Index (ACSI) stalls. The ACSI loses 0.1 percent for the third quarter, which brings the Index to a score of 76.0 on a 100-point scale. Still, the…
Product News: Hexagon Metrology Announces PC-DMIS 2009 MR1
Hexagon Manufacturing Intelligence
(Hexagon Metrology: North Kingstown, RI) -- Hexagon Metrology announces the release of PC-DMIS 2009 Minor Release 1 (MR1), an incremental update to PC-DMIS 2009, which was newly released in July 2009. “The model of doing frequent minor releases represents the continuation of our new agile…
Six Sigma Ranch, Vineyards, and Winery
Minitab LLC
Kaj Ahlmann (right), owner of the Six Sigma Ranch, Vineyards, and Winery, and vineyard manager, David Weiss, create great wines by applying old-world techniques and the rigor of proven quality improvement. Some people take it easy when they retire. But Kaj…
Event: Free Workshop for Lean 3-D Metrology Techniques
Capture 3D
(Capture 3D: Costa Mesa, CA) -- Capture 3D, together with Trilion Quality Systems, is excited to announce the “Go Lean and Be Smart with 3D Metrology Techniques Workshop” U.S. tour. Presentations from various industries focus on how optical 3-D technology is being used to improve quality…
Event: BMGI Workshop “Lean for Healthcare”
(BMGI: Denver) -- BMGI in conjunction with BMG University announce “Lean for Healthcare,” a 4.5-day workshop providing a comprehensive introduction to lean in health care environments. The workshop is offered during February and June 2010 in Denver. Classroom training combines lectures and…
Product News: Mahr Federal, Automated Probe for MMQ 200 Cylindricity System
Mahr Inc.
(Mahr Federal: Providence, RI) -- Mahr Federal Inc. has introduced a new version of its popular MMQ 200 Formtester Cylindricity Machine with an automated T7W probing system. The T7W is a ±360° motorized bidirectional probe intended to reduce operator involvement and improve measurement capability…
3-D Scanning Helps Custom Gun Grip Manufacturer Improve Quality
NVision Inc.
(NVision: Coppell, TX) -- A custom gun grip manufacturer has substantially improved the quality of its products by using the MobileScan HD portable 3-D laser scanning system from NVision to reverse engineer the original grips. In the past, the manufacturer used a coordinate measuring machine (CMM…
Shewhart, Deming, and Data
Malcolm Chisholm
I have just finished rereading Walter A. Shewhart's 1939 book Statistical Method from the Viewpoint of Quality Control (Dover Publications, 1986). Mine is the 1986 edition, which has a foreword by W. Edwards Deming. Shewhart, a Bell Labs man, pioneered quality control and was a major inspiration…
Product News: Mastercam X4 Spotlight on Lathe
(Mastercam: Tolland, CT) -- Mastercam X4 Lathe has been released with a new suite of CAD/CAM tools focused on delivering speed and efficiency for your machining jobs. From roughing and finishing to easy grooving and threading, Mastercam Lathe has been designed to reduce programmer interaction and…
Parma, Parmigiano, Prosciutto, and Project Management
Michelle LaBrosse
As a part of my project close-out celebration of the “get the kids into college” project, I decided to celebrate by going back to school myself.  So, here I am in Parma, Italy, at the Academia Barilla cooking school through Sur La Table—two organizations that really understand the community around…
Small Nanoparticles Bring Big Improvement to Medical Imaging
NIST
(NIST: Gaithersburg, MD) -- If you’re watching the complex processes in a living cell, it is easy to miss something important—especially if you are watching changes that take a long time to unfold and require high-spatial-resolution imaging. But new research1 makes it possible to scrutinize…

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