All Features
Praveen Gupta
Considering the leadership at Motorola and General Electric provided by stalwarts such as Bob Galvin and Jack Welch, respectively, I believe that two leaders with totally different styles can get similar results using the same tools. When I worked at Motorola in Bob Galvin’s time, there was a rule…
Quality Digest
Leading quality professionals can learn how to achieve management buy-in, bring about organizational harmony, identify best strategies for implementation while maintaining compliance, and integrate benchmarking and metrics into lean Six Sigma initiatives at the International Quality and…
Quality Digest
Pentacle Partners and MoreSteam.com recently partnered to offer a training program for lean and Six Sigma. Pentacle Partners is a consulting and training services provider, and MoreSteam.com provides online lean and Six Sigma training.The focus of the training is on immediate workplace…
Ajith Kumar
The concept of total quality management (TQM) rose to prominence more than two decades ago. There were many reasons for it, the most important one being the European Union’s move to allow imports only from companies with ISO-standards certification. The International Organization for…
Quality Digest
Delcam, a supplier of machining software, recently acquired International Manufacturing Computer Services Inc., the developer of the PartMaker suite of computer-aided manufacturing (CAM) software. The IMCS catalog includes PartMaker SwissCAM and PartMaker Turn-Mill for the programming…
Quality Digest
Olympus Micro-Imaging’s LEXT OLS3000-IR microscope was recently named the top quality assurance tool at the sixth annual Advanced Packaging Awards ceremony in San Francisco. The ceremony was part of SEMICON West 2006, a semiconductor industry trade show. The LEXT-IR offers near-infrared…
Quality Digest
RABQSA recently achieved a presence in Mexico through the offices of Perry Johnson Registers Inc. RABQSA reports that PJR’s existing client base and connections offer both companies opportunities for expansion in Mexico. Located in Mexico City, PJR will provide direct support and access…
Quality Digest
The Automotive Industry Action Group and Odette International Ltd. have updated their joint global Materials Management Operations Guideline/Logistics Evaluation based on feedback from users. The guide is a continuous improvement and self-assessment tool. It’s aligned with ISO/TS 16949 to…
Quality Digest
In recent meetings with legislators in Washington, D.C., representatives of the American Society for Quality offered quality expertise in support of President Bush’s American Competitiveness Initiative and health care issues that are currently before Congress. The meetings have focused…
Quality Digest
Lean Six Sigma Summit West 2006 will be held Sept. 26-29 at The Venetian in Las Vegas. The event, hosted by Six Sigma IQ, will feature nine detailed tracks and presentations from leading organizations using lean Six Sigma, such as Bank of America, DuPont and GE Plastics. Track topics…
Quality Digest
The increasing use of radio-frequency identification (RFID) in clinical processes such as admissions and discharge, drug administration, surgical procedure control, and patient monitoring is the focus of a new ChainLink Research study. Clinical settings are a high-payback opportunity for…
Quality Digest
WellPoint Inc., one of the nation’s largest health benefits provider, recently launched "360 Health," a public outreach program that addresses preventive care, health improvement and care coordination. "360 Health" is the industry’s first program to integrate all care-management…
Quality Digest
In an effort to help Americans in the fight against heart disease, the Pharmaceutical Research and Manufacturers of America recently launched a multimedia national health education campaign. The effort stresses the importance of Americans consulting with their health care providers, as…
Quality Digest
The Confederation of Indian Industry estimates that the Tamil Nadu region of India—that country’s automotive manufacturing hub—will generate as many as 500,000 new jobs in the next decade. This can’t be good news for the U.S.-based automotive manufacturing industry, which is forecast to…
Quality Digest
A new book takes issue with the Sloan management model, arguing that its widespread use in American industry is a major reason why U.S. manufacturers are struggling in the leaner global economy. Rebirth of American Industry, by William H. Waddell and Norman Bodek, outlines the core…
Quality Digest
In his new book Sales and Marketing the Six Sigma Way (Kaplan Publishing, 2006), author Michael J. Webb takes readers into companies like Standard Register, ServiceMaster, Hong Kong Shanghai Bank, Motorola and others to show how they doubled revenues and cut sales costs by rethinking…
Quality Digest
Authorized generic drugs can lead to lower medicine prices and overall savings to the health care system, according to a new study commissioned by the Pharmaceutical Research and Manufacturers of America and prepared by IMS Consulting. An authorized generic is a drug that is distributed by…
Quality Digest
The American Society for Quality will host its Six Sigma Forum Roundtable Sept. 14–15 in Fort Lauderdale, Florida. To maximize one-on-one discussion time with other attendees and presenters, and for more networking opportunities, registration is limited to 150 people. The event will feature in-…
Alex Eksir
We’ve all heard about how calamitously insufficient a quality standard of 99 percent would be: One percent of airplanes crashing on take-off would mean nearly 200 domestic commercial airline crashes each day. One percent of erroneously filled prescriptions would mean about 35…
Quality Digest
The use of Six Sigma in sales and marketing applications will be the focus of an upcoming WCBF conference. The 3rd annual Six Sigma in Sales and Marketing conference will be held Aug. 23–24 in Chicago. It will include a keynote address entitled “Applying Six Sigma to Sales and Marketing…
Quality Digest
CIGNA HealthCare Corp. recently launched a lab that will develop integrated Six Sigma-level end-to-end service for its medical, dental, pharmaceutical and behavioral health plan participants. The "Innovation Lab" will be staffed with 100 specially trained consumer advisers representing…
Quality Digest
A Canadian bread company used Six Sigma to determine how to maximize efficiencies on its delivery operations. Before it selected CHEP to provide delivery pallets, Canada Bread Frozen Bakery had experienced costly delays and occasional difficulties with the inbound flow of pallets,…
Quality Digest
A new partnership between two software organizations highlights Six Sigma’s use in the mining industry.An Aug. 9 webinar will introduce the partnership between OSIsoft and BESTECH, and explain the use of their software by BHP Billiton, one of the world’s largest mining companies. The…
Quality Transformation With David Schwinn
Once upon a time, in a real, live U.S. corporation, top management decided that Six Sigma was a good idea. They trained up many Black Belts to lead projects to produce documented savings as defined by the existing accounting system. To encourage people to be successful, the Black Belts—…
Quality Digest
The number of applications to the 2006 Malcolm Baldrige National Quality Award significantly increased, with 86 applicants compared to 64 from last year’s event.A major gain in the number of health care organizations applying for the award, along with the addition of a new nonprofit award…