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Event: The 2010 Metrology Symposium
(CENAM: Santiago de Queretaro, Mexico) -- The committee from Mexico’s national metrology center, Centro Nacional de Metrología (CENAM), invites researchers, professionals, and all personnel in the metrology field to participate Simposio Metrología, the 2010 Metrology Symposium, which takes place…
Event: Learn Poka-yoke at First International Visual Workplace Summit
Visual Workplace Inc.
(QMI/Visual-Lean Institute: Byron Center, MI) -- Poka-yoke devices—i.e., visual guarantees for mistake-proofing products and processes—embed quality attributes so seamlessly into the work landscape that we often forget they are there. Yet these devices are what guarantee near-perfect quality for…
Product News: Verisurf Offers Demos, Upgrade Deals at IMTS
Verisurf Software Inc.
(Verisurf Software: Anaheim, CA) -- Verisurf Software Inc. is set to provide manufacturers with everything they need to make the transition to the 21st century and produce higher quality products in less time and at a lower cost. This means making the switch from hand gauges and 2-D paper drawings…
Event: COINCAL 2010—International Quality Congress
(IAPC: Buenos Aires, Argentina) -- Celebrating its 50th anniversary, the Argentine Institute for Quality (Instituto Argentino para La Calidad—IAPC) invites you to the COINCAL 2010 International Quality Congress. COINCAL will take place Oct. 20–22 in Buenos Aires. The event will be at Centro…
Good Habit—Questionable Motive
The Un-Comfort Zone With Robert Wilson
I would like to share with you a story about my mom, a woman who was very insecure about her background. She grew up in a blue collar family where neither her mother nor father finished eighth grade. Mom completed high school, but only with tutoring by my father. She would frequently say to me, “I…
Is Your Office an Information Toxic Dump?
Barbara Hemphill
Kathy is the office manager for a large corporation. The great news is that the company is growing and Kathy is looking for employees to handle all the new clients. The bad news is that she has no office space for these new employees to work in. The truth is, the office and storage areas are full…
Study: Nationwide Medical Errors Cost $19.5 Billion Annually
(SOA: Schaumburg, IL) -- Findings from a new study commissioned by the Society of Actuaries (SOA) and completed by consultants with Milliman Inc. estimate that measurable medical errors cost the U.S. economy $19.5 billion in 2008. The report used claims data to provide an actuarially sound…
Product News: EtQ Announces Production Part Approval Process Module
ETQ LLC
(EtQ: Farmindale, NY) -- EtQ LLC announces its production part approval process (PPAP) module as part of its latest release, Reliance 7.1. EtQ’s PPAP module provides a collaboration process to efficiently manage the flow of information between a vendor and a customer on product design. PPAP allows…
Product News: NCQA Releases Quality Compass 2010: Commercial
NCQA
(NCQA: Washington) -- The National Committee for Quality Assurance (NCQA) recently released Quality Compass 2010: Commercial, the nation’s leading database of comparable information on clinical performance and patient experience for 404 commercial health plan products serving 94 million covered…
Event: STEMtech Conference Hosts Educators, Industry Leaders
The League for Innovation in the Community College
(League for Innovation in the Community College: Phoenix) -- The League for Innovation in the Community College will hold its first STEMtech conference Oct. 31–Nov. 3 at Walt Disney World Swan and Dolphin Resort in Lake Buena Vista, Florida. Educators and industry leaders will join together for…
Event: Sustainability and Social Responsibility Conference
Institute for Supply Management
(Institute for Supply Management: Tempe, AZ) -- The third-annual Sustainability and Social Responsibility (SSR) Conference will take place Nov. 4–5 in Lake Buena Vista, Florida, at the Disney's Yacht & Beach Club Resort. The event, presented by the Institute of Supply Management (ISM), covers…
Product News: Height Gage Offers Easy-to-Use Precision for Shop-Floor Measurements
Mahr Inc.
(Mahr Federal: Providence, RI) -- Designed with production personnel in mind, the new Digimar 816 CL Height Gage from Mahr Federal Inc. provides highly accurate measurements without complicated procedures. Robust design and user-friendly operation combine with advanced features and functionality…
Engagement, Well-Being, and the Downturn
As many as 14.6 million Americans are unemployed, according to the U.S. Department of Labor. That means 14.6 million people have been dealing with the losses that come with unemployment: the loss of financial stability, of identity, and of their normal daily routine. Emily Wright dealt with…
All You Need Is Love—and Quality
(Strategic Vision Inc.: San Diego) -- Strategic Vision Inc. (SVI) announced results of their 2010 Total Quality Index (TQI), which shows how vehicles are judged when the “complete” experience is measured. “Simply counting how many problems a vehicle has or design characteristics that buyers do…
Visual Devices: Letting the Workplace Speak
Gwendolyn Galsworth
Editor's note: In this second in a series of articles on workplace visuality, Gwendolyn Galsworth, Ph.D., author of  Work That Makes Sense (Visual Lean Enterprise Press, 2010)  and Visual Workplace/Visual Thinking (Visual-Lean Enterprise Press, 2005), and recognized visual expert, shows us how…
Little Laboratory Tests Big Biodiesel
(Iowa Central Community College: Fort Dodge, IA) -- Don Heck has heard a lot of talk about making Iowa the “renewable energy capital of the world,” and he thinks he’s found a way to help. The laboratory he directs at Iowa Central Community College, in Fort Dodge, has become the first to earn…
Product News: New Versions of Tolerance Analysis Software Simplify CAD Systems
(Dimensional Control Systems: Troy, MI) -- Dimensional Control Systems Inc. (DCS), provider of dimensional engineering consulting services and software solutions, announces the release of two new versions of 3DCS software with enhancements that further streamline processes for its users. The…
Event: IIE’s 2010 Work Measurement Conference
Institute of Industrial Engineers
(IIE: Norcross, GA) -- The Institute of Industrial Engineers (IIE), a global association of productivity and efficiency professionals, presents  the 2010 Work Measurement Conference, Sept. 13, at the Atlanta Airport Marriott Gateway Hotel in Atlanta. Conference overview Work measurement is…
Event: GD&T Seminar Series Back by Popular Demand
Indicate Technologies
(Indicate Technologies: Santa Clara, CA) -- The popular Geometric Dimensioning and Tolerancing (GD&T) Training Seminar returns Oct. 18 –22, in Santa Clara, California, providing three courses for managers, engineers, designers, quality professionals, inspectors, and machinists. Presented by…
Product News: Renishaw to Show End-to-End Solutions at IMTS
Renishaw
(Renishaw: Hoffman Estates, IL) -- Renishaw addresses industry’s lean imperative for comprehensive process control with an IMTS exhibit that demonstrates the effectiveness of an end-to-end solution, highlighting new technologies for pre-process machine calibration, to post-process measurement,…
Event: ASME Conference to Explore Technical Advances in Biomedical Devices
ASME
(ASME: New York) -- The American Society of Mechanical Engineers (ASME) has announced the 5th Frontiers in Biomedical Devices Conference and Exhibition, examining the technology that is driving innovation in the biomedical industry. The conference is set for Sept. 20–21, at the Island Hotel in…
My SPIN on the Plan-Do-Check-Act Cycle
Steve Martin
I like the plan-do-check-act (PDCA) cycle for three reasons: It’s simple, it provides a pathway for teaching, and it works. I love teaching. For me, seeing the light bulb over a lean student’s head illuminate for the first time is highly rewarding. During the early years of my lean journey,…
Making Change Stick
Michelle LaBrosse
Are you tired of hearing people say that change is the only constant? I think we all need to keep saying it to remind ourselves that we must be ready to keep changing. But here’s the rub: How do we make change stick? How can you, as a project manager, use your skills to create business processes…
How to Design Poor Service
Mark Graban
I have as many bad customer-service experiences as the next guy, with health care and other businesses. As I’ve said before, unless there’s a broader lesson involved, I try not to be a “hack” blogger who just uses his platform to complain about the last bad thing to happen. However, I think the…
ANSI Announces Recipients of 2010 Leadership and Service Awards
American National Standards Institute ANSI
(ANSI: Washington) -- American National Standards Institute (ANSI) has announced the recipients of its 2010 Leadership and Service Awards. Recipients have been recognized for their significant contributions to national and international standardization activities, as well as an ongoing commitment…

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