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Strengthening Data Integrity
Richard Curtis Ph.D.
The speed, convenience and cost benefits of microliter volume, air displacement pipettes drive the frequent use of these precision instruments. However, pipettes, like all mechanical instruments, are subject to failure, and this—along with the technique of operators—can have a significant effect…
Delcam Expands U.S. Reseller Network
Quality Digest
(Delcam Inc.: Salt Lake City) -- Delcam has expanded its reseller network for its FeatureCAM family of CADCAM software in the United States by extending its agreements with two of its most experienced resellers—Cad Cam Systems from Rockford, Illinois, and Programming Plus of New Berlin, Wisconsin—…
FARO, Hexagon Settle Patent Lawsuit
Quality Digest
(Hexagon AB: Sweden) -- Hexagon subsidiary ROMER Inc. and FARO Technologies Inc. have reached agreement to settle all outstanding disputes between them. Under the terms of the settlement, patent suits pending in California and Florida, and a lawsuit involving claims of false advertising, will be…
Metrology Interoperability Meetings Announced
Quality Digest
(National Institute of Standards and Technology: Gaithersburg, Maryland) -- The National Institute of Standards and Technology is hosting a meeting in Gaithersburg, Maryland on April 23 from 1 to 5 p.m.. The meeting will debate the organization of a semiformal consortium of the various consortia…
Automatic=Accurate, Right?
Fred Mason
A metrologist wants to know that any variations in measurements are the result of variations of the parts being measured, not variations in the measuring devices or their users. Subjective interpretation of inspection or measurement devices is a complex variable that can influence the quality of…
New Security Auditing Protocol
Quality Digest
(RABQSA: Sydney) -- Worldwide standards in asset and personnel security management systems are about to improve dramatically with the launch this week of an internationally recognized Security Management System (SecMS) Auditor Certification Scheme. The scheme provides international recognition for…
IAF Meeting Gets Large Turnout
Quality Digest
Dozens of standards developers from around the world met in San Francisco recently for the annual meeting of the International Accreditation Forum’s technical and executive committees. The meeting, held March 24–30, included day-long breakout sessions for several of the technical committee’s work…
LRQA Awarded Seven CDM Accreditations
Quality Digest
(LRQA: Coventry, England) -- Lloyd’s Register Quality Assurance has been awarded Designated Operational Entity status by the Clean Development Mechanism executive board related to validation for an additional seven scopes. The Kyoto Protocol requires that to be eligible for emissions credits, a CDM…
Pesky Customers
Denise Robitaille
Many of you have probably had the occasional insane day when you thought: “This job would be so much easier if we didn’t have customers to deal with.” Apart from the demands for price concessions and the requests for unreasonable deliveries, there are a whole group of customer traits that can drive…
Trust and Verify
Dennis Bradley
Europe’s Reduction of Hazardous Substances (RoHS) directive identifies six hazardous substances and their maximum permissible levels within electrical and electronic equipment. RoHS imposes upon producers of such goods responsibility for knowing whether their finished products contain…
Maryland Performance Excellence Awards
Quality Digest
(University of Maryland: College Park, Maryland) -- The University of Maryland, along with U.S. Senators Barbara Mikulski and Benjamin Cardin, today recognized nine high-performing organizations with the Maryland Performance Excellence Awards.The awards, Maryland’s highest distinction given for…
The Leaning of Electronics
Bruce Rayner
(Technology Forecasters: Alameda, California) -- It seems everyone is trimming down these days. A soon-to-be-published study conducted by Technology Forecasters Inc. and Electronics Supply & Manufacturing, revealed a wealth of insight on the state of lean in electronics. Among the…
CyberShift Deemed Influential Technology Provider
Quality Digest
(CyberShift: Parsippany, New Jersey) -- CyberShift, a provider of global workforce management and expense management software and services, was recently selected to the 2007 START-IT 125, an annual list of the most influential manufacturing technology providers as determined by the editors and…
Consistent Flow
Michel Podevyn
In the old days at Soliant LLC in Lancaster, South Carolina, employees pushed 275-lb drums filled with acrylic resin powder to a scale for weighing and adding to a mix. Once the powder was weighed out, two employees manually scooped 1.5 lb at a time from the drums to the mixing vessel, the…
Online Green Belt and Black Belt Courses
Quality Digest
(Embry-Riddle: Daytona Beach, Florida) -- The Center for Professional Education at Embry-Riddle Aeronautical University is offering certified Six Sigma Green Belt and Black Belt online courses in association with the American Society for Quality, that prepare individuals for ASQ’s…
Wisconsin Manufacturer of the Year Uses Six Sigma
Quality Digest
(Linetec: Wausau, Wisconsin) -- Linetec has won the 2006 Wisconsin Manufacturer of the Year Grand Award for overall outstanding achievement in the large company category. Linetec is one of the nation’s largest paint and anodize finishers and one of just four companies in the state, and…
Sutherland Global Services Wins All India Six Sigma Contest
Quality Digest
(Sutherland Global Services: Chennai, India) -- The Indian Statistical Institute, in association with the Quality Council of India and the National Institution for Quality & Reliability, recently named Sutherland Global Services the 2007 All India Six Sigma Contest winner for…
WCBF’s Six Sigma in Financial Services Conference
Quality Digest
Conference organizer WCBF will host its 4th annual Six Sigma in Financial Services Conference in May in New York City. The event will address challenges for leadership and senior executives in the financial services industry, and feature case studies and interactive workshops designed…
Cummins to Showcase Six Sigma Successes at Expo
Quality Digest
Cummins Inc. will highlight a selection of its best Six Sigma projects at an upcoming expo that will be held May 8 in Columbus, Indiana. The Six Sigma Project Expo is an opportunity for employees—and the public—to get an inside look at how Cummins’ employees are pushing for process and…
Chart My Gauge
Steve Wise
Some folks like to use control charts to analyze gauge study results. When using a control chart in this manner, one can assume that the chart should represent a series of gauge studies conducted over a period of time. In this example, let’s say that each morning a gauge is verified by recording…
Value-Added Living
Praveen Gupta
Most of us spend our time being busy. We expect a lot, compare our belongings with those of others and feel miserable about the miss-outs. We complain about the way life treats us. While thinking about my New Year’s resolution for 2007, I looked for an opportunity for self-improvement.I…
World Standards Day 2007 in October
Quality Digest
(The American National Standards Institute; Washington, D.C.) -- From air quality to children’s toys and from alternative sources of energy to security and privacy on the Internet, standards and conformity assessment programs have become the tools that bolster social progress and…
IRCA Launches New IT Program
Quality Digest
The International Register of Certificated Auditors has announced the launch of its new information technology (IT) service management systems auditor certification program, developed in response to the release of the international standard ISO/IEC 20000, the first worldwide standard…
How Far Would You Go for a Camel?
Bill Kalmar
Recent department store sales figures in the Wall Street Journal are interesting and intriguing. Despite a slow economy in parts of the nation and frigid February weather in some states where several retailers experienced a decrease in sales, some high-priced retailers had exceptional results. What…
Georgia Oglethorpe Conference and Awards Banquet
Quality Digest
(Georgia Oglethorpe) -- Georgia’s highest honor for organizational performance excellence—the Georgia Oglethorpe Award—will be presented on Sept 26–27 at the Loudermilk Center in downtown Atlanta.The event recognizes many Georgia organizations for their journeys and achievements in…

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