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Are You a Whole Team?
Matthew R. Philip and Lori Cross
A whole-team approach is an agile practice in which an entire team works as a unit of generalists to share the responsibility for producing high-quality deliverables. It’s a kind of “glue” that holds a lot of other agile practices together. Lisa Crispin and Janet Gregory, co-authors of Agile…
Ametek Introduces Jofra PTC Series Temperature Calibrators
AMETEK
(AMETEK: Largo, FL) -- AMETEK Test & Calibration Instruments works continually to improve the performance, accuracy, convenience, and functionality of its line of advanced dry-block calibrators. Its latest addition—the JOFRA Professional Temperature Calibrators (PTC) Series—offers a range…
Decision Support Information Is Key to Unlocking ERP Value
James Robertson
Delivering high-value decision support information is the reason why decision makers implement enterprise resource planning (ERP) systems. In fact, precision configuration to support the delivery of decision support information is critical to a successful ERP. There are numerous reasons why.…
Health Care Quality: An Introduction to the Model for Improvement
Institute for Healthcare Improvement IHI
The free, on-demand presentation, “An Introduction to the Model for Improvement,” from the Institute for Healthcare Improvement (IHI) is a simple yet powerful approach to achieving rapid and significant improvements in health care delivery and outcomes. It has been used successfully by hundreds of…
ProFicient on Demand Available for Manufacturers
InfinityQS
(Infinity QS: Chantilly, VA) -- InfinityQS International, a leading provider of real-time quality control software solutions, has announced the commercial availability of its ProFicient on Demand solution. The web-based version of the company’s flagship product, ProFicient, will extend the same…
Foundation for Food Safety Certification Hosts Webinar
LRQA Business Assurance
(LRQA: Houston) -- The Foundation for Food Safety Certification, the owners of the Food Safety System Certification 22000 scheme (FSSC 22000) and the Hazard Analysis and Critical Control Point (HACCP) principles, held its first-ever webinar on May 24, 2011. Fons Schmid, chairman of the board, and…
Add Alignment to Your Laser Tracker’s Portfolio
Tracker Handbook by Art Kietlinski
Back in the early 1990s, before the laser tracker—the portable measurement system that relies on a laser beam to measure and inspect—had the reputation it has now, it was viewed simply as an inspection tool.  As part of a quality control group, I would check dimensional and geometrical accuracies…
Research Reveals Nine Top Challenges of Business Growth
Edward D. Hess
For many, achieving the American Dream means taking control of their destiny, quitting their 9 to 5, and opening the doors to their very own business. These brave entrepreneurial souls have shaped American enterprise, and today, they're playing the critical role of helping to drive…
Determining Customer Profitability
Stewart Anderson
Not all customers are equally profitable. Different customers have different needs, and hence different costs to serve. The overall profitability of a business is a function of the profitability of individual customers and customer groups. Many businesses measure customer satisfaction but they…
Engineer Employment Study Sees New Jobs for Mobility Industries
SAE International
(SAE: Warrendale, PA) -- SAE International recently released its “Engineer Employment Study for Mobility Industries, 2011–2016,” which discusses the employment and career outlook for mobility professionals in the automotive, aerospace, and commercial vehicle industries. In order to complete…
World Accreditation Day June 9, 2011
International Accreditation Forum IAF
(IAF: Cherrybrook, NSW, Australia) -- June 9, 2011, will mark World Accreditation Day, a global initiative jointly established by the International Accreditation Forum (IAF) and International Laboratory Accreditation Cooperation (ILAC) to raise awareness of the importance of accreditation-…
MBA in Six Sigma Offered by Southern New Hampshire University
Southern New Hampshire University
(Southern New Hampshire University: Manchester, NH) -- Southern New Hampshire University (SNHU) is now offering an MBA with a concentration in Six Sigma quality. Six Sigma is one of the most widely used quality management approaches in the business world, utilized to gain production and…
Contest: Devil’s in the Details
Win a TomTom GPS (a rather befitting prize for this devilish challenge). When you’re lost in an unfamiliar area, do you ask for directions from the local folk? If so, how well do you listen? How well do you follow directions? Beginning with the Quality Digest article title, “Top Ten Reasons to…
ISO 9001 Proven to Help Win New Business
British Assessment Bureau BAB
According to data from The British Assessment Bureau’s (BAB) independent 2011 Client Satisfaction Survey, 44 percent of respondents said that they had won business as a result of becoming certified to ISO 9001, the quality management system standard from the International…
What Does It Mean to Operate in a State of Control?
The QA Pharm
Once upon a time I asked, “What does it mean to operate in a state of control?” at an off-site “strategy” meeting of a senior management group. You know the kind of meeting that I'm talking about—one in which a working breakfast was followed by a day of golf, and I was the one doing the working.…
Ford’s Laser-Guided Robotic Technology Improves Quality
Ford Motor Co.
(Ford Motor Co.: Cologne, Germany) -- Ford of Europe and Ford North America are leading a project to install robotic plant laser inspection technology in 17 assembly plants globally, a planned investment of approximately $100 million to improve fit and finish and reduce wind noise, a key…
Douglas C. Montgomery, Ph.D., to Be Keynote Speaker at InfinityQS Conference
InfinityQS
(Infinity: Chantilly, VA) --  InfinityQS International, a leading provider of real-time quality control software solutions, has announced that Douglas Montgomery will be the keynote speaker at its fifth annual user conference, Infusion 2011. The event is scheduled for Oct. 16–19,…
NSF-ISR Acquires AQA International
NSF International
(AQA International: Columbia, SC) -- NSF International Strategic Registrations Ltd. (NSF-ISR), a leader in management systems registrations, has acquired AQA International LLC and AQA’s current international operations. As a result, NSF-ISR and AQA-certified companies will benefit from a wider…
Health Care Quality Gaps Persist in Every State
Agency for Healthcare Research and Quality AHRQ
(AHRQ: Rockville, MD) -- States are seeing improvements in health care quality, but disparities for their minority and low-income residents persist, according to 2010 State Snapshots, a web-based resource recently released by the Agency for Healthcare Research and Quality (AHRQ). New Hampshire,…
The Fishbone’s Connected to the ‘Brainbone’
Minitab LLC
(Minitab: State College, PA) -- Minitab Inc., the leading provider of software for quality improvement, is offering a free online training session on using fishbone diagrams to facilitate structured brainstorming for lean Six Sigma projects. The hour-long training session will be held on July…
CoMo Gets Your Injection Data Working
Kistler
(Kistler: Farmington Hills, MI) -- Kistler, a worldwide supplier of precision sensors, systems, and instrumentation for the dynamic measurement of pressure, force, torque, and acceleration, has introduced CoMo Injection Firmware software version 2.2.3, designed for greater functionality and…
colorSENSORs Know Your True Colors
Micro-Epsilon
(Micro-Epsilon: Ortenburg, Germany) -- The new colorSENSOR product group from Micro-Epsilon offers exactly the right sensor for a large number of applications. Color sensors that operate via optical fibers are designated as colorSENSOR LT. In these models, the sensor is connected to…
Better Standards Boost Businesses, Give Consumers a Break
European Commission
(European Commission: Brussels, Belgium) -- Standards are a decisive tool in international competition. Consumers should not be obliged to change several chargers for their electronic devices. And a mass diffusion of electric cars will not happen without common standards for their recharge.…
Personalized e-Learning and Improvement Services, Fruit of Alliance
Wiley
(Wiley: Hoboken, NJ) -- Wiley-Blackwell, the scientific, technical, medical and scholarly publishing business of the global publisher John Wiley & Sons Inc. announced a strategic alliance with CECity Inc. to provide physicians and other health care professionals with new, customized quality…
ISO 9000 Invitation to Speakers and Call for Papers
ISO 9000 Conference
(ISO 9000 Conference: Pittsburgh) -- The committee for the world’s leading conference on quality management systems (QMS) is looking for proposals for the 20th annual International ISO 9000 Conference to be held at the Hyatt Regency Grand Cypress in Orlando, Florida, Feb. 28–March 1, 2012, with…

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