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Rebuilding Trust With Lean Six Sigma Tools
Kyle Toppazzini
Have you heard the expression “flavor of the month” or the saying “the more things change, the more they stay the same?” I often hear employees use these expressions when faced with a large change initiative. Most executives are aware of these terms, too, although I’m not completely certain they…
Helping Customers Define What They Want
Jeff Dewar
“Dad, I'll need a car soon,” came from the lips of my 15-year-old son. A straight-A student, on his way to attaining Eagle Scout rank, and dedicated to the cross-country team, he deserved a hearing. He had been working around the neighborhood doing yard work but had his eyes on the bigger target…
Eliminate Muda from Aircraft Boarding
William A. Levinson
It is a basic principle that muda (waste) often hides in plain view, and it persists because people become used to living with it or working around it. Bricklaying, one of the world’s oldest trades, is a classic example. Frank Gilbreth, a pioneer of motion study, developed a nonstooping scaffold…
Novel Sensor Provides Bigger Picture
Duke University
Duke University engineers have developed a novel “sensor” that is more efficient, versatile, and cheaper for potential use in such applications as security scanners and collision avoidance systems for aircraft, automobiles, or maritime vessels. The researchers fabricated a unique material known…
The Quality Art of Dozing
Umberto Tunesi
Some of you will surely think the subject of this column is inconsistent with Quality Digest Daily’s line of interest. But, please, first allow me to remind you that sleep is hardly second to food, as far as human health is concerned. Without the proverbial “good night’s sleep,” we function badly…
Webinar: STL Editing for Manufacturing and Machinists
NeoMetrix Technologies Inc.
(Neometrix) -- STL models are becoming more popular in the world of manufacturing and they come from a variety of sources. Whether they come from scans, CMM, or CAD, STL files can cause headaches to a machinist receiving them. SpaceClaim is a smart 3D software that can make dealing with STL files…
A Coating Material That Most Liquids Won’t Wet
University of Michigan
A nanoscale coating that’s at least 95-percent air repels the broadest range of liquids of any material in its class, causing them to bounce off the treated surface, according to the University of Michigan (UM) engineering researchers who developed it. In addition to super stain-resistant clothes…
Shining a Light on the Dark Side of Teams
Bruce Piasecki
During the past few months, sports fans around the world have watched the downfall of Lance Armstrong, the most celebrated cyclist of all time. His televised confession interview with Oprah Winfrey—where he admitted to doping, using blood transfusions, and more—riveted the public. But what…
Speaking the Same Language: Traceability and Industrial Measuring Systems
David Rideout
In industrial manufacturing, using measuring instruments to ensure repeatability, reproducibility, and accuracy is imperative to the production process and to the quality and consistency of finished pieces. Repeatability and reproducibility are tracked and maintained through the ongoing…
Subvert Your Own Supply-Chain Security in Five Easy Steps
Ryan E. Day
In May 2012 the United States Senate Armed Services Committee (SASC) released the report, “Inquiry into Counterfeit Electronic Parts in the Department of Defense Supply Chain.” As noted in the first and second pages of the report’s executive summary, the committee’s investigation during 2009–2010…
Tucson Becomes a Smarter City
University of Arizona
IBM recently awarded a Smarter Cities Challenge Grant to the city of Tucson, Arizona, and Tucson Water, which will work on technology with the University of Arizona’s (UA) College of Engineering to improve water reliability. Tucson was selected for its proposal to merge two technology improvements…
A Smooth Operation Demands Your Attention to Four Laws
Jack Dunigan
For centuries inventors have dreamed of a perpetual motion machine, one that will run unattended forever. It doesn’t exist. Leaders have dreamed of a perpetual motion company, too, one that will run without ever needing attention. If there is a common failing in novice leaders, it’s believing the…
Structured Innovation: The Separation Principle
Akhilesh Gulati
Editor’s note: This article continues the series exploring the TRIZ methodology, a problem-solving, analysis, and forecasting tool derived from studying patterns of invention found in global patent data. TRIZ identifies 40 principles, of which separation is one. In an earlier article from this…
Mettler-Toledo Introduces DataBridge SS Scale House Software
Mettler-Toledo
(Mettler-Toledo: Columbus, OH) -- Mettler-Toledo, a leader in the research and development of products and services in the precision instrument industry, introduces the new DataBridge SS vehicle scale software. DataBridge SS is vehicle scale software that can automate vehicle weighing operations.…
FDA Warns WebTrader Users: Remove Your Files or Lose Them
Tamar June
A Jan. 11, 2013, email sent by Michael Fauntleroy, program manager for the Food and Drug Administration (FDA) Electronic Submissions Gateway (ESG), the agencywide solution for accepting electronic regulatory submissions, warns those using the WebTrader for electronic submissions to delete their…
Violations of the Assumptions for Linear Regression, Part 3
Patrick Runkel
Lionel Loosefit is on trial for violating the assumptions of regression analysis. During day one the prosecution presented evidence showing that the errors in Loosefit’s model were not normally distributed. During day two, the evidence was put to the test during reexamination. Today, the…
Seven Quality Tools of an Improvement Ninja, Part 1
Paul Naysmith
Writing articles for Quality Digest Daily has created some positive if unpredicted consequences for me. I’m fortunate that people read what I write and even reach out with feedback. Recently one such reader, just beginning her quality career in Chicago, emailed me, and we started a conversation…
H. James Harrington Awarded the Armand V. Feigenbaum Life Achievement Medal
Asia Pacific Quality Organization APQO
(APQO: Rizal, Philippines) -- The Armand V. Feigenbaum Life Achievement Medal, established by the Asia Pacific Quality Organization (APQO) and the Walter L. Hurd Foundation, has been awarded to H. James Harrington for 2012. “There were many reputable global applicants for this medal and without a…
Postponing the Struggle for Shared Accountability
Davis Balestracci
At the end of my December 2012 column, “Evolving Beyond Platitudes to Holistic Improvement,” I described three different management styles. Management expert Peter Block saw the need to evolve away from traditional management, and in “As Goes the Follower, So Goes the Leader,” he describes a…
ISPE Updates and Expands Guidance for Testing of GxP Systems
ISPE
(ISPE: Tampa, FL) -- The International Society for Pharmaceutical Engineering (ISPE), a leading authority on best practices for the pharmaceutical industry,  has issued updated and expanded guidance to help pharmaceutical companies maximize testing efficiency of computerized and software-based…
Three Strategies for Making Employee Engagement Stick
Mary Knight
Companies that want to boost employee engagement sometimes can’t make their efforts stick. These businesses seek the benefits that come from increased engagement—improved productivity, profitability, safety, retention, and customer focus, among others—but they don’t feel that employee engagement is…
Five Tips for Activating Your Natural Genius
Michelle LaBrosse
When you think of the word “genius,” what first comes to mind? Perhaps Albert Einstein, Ludwig van Beethoven, or Isaac Newton. You may be imagining someone who is very different from yourself—someone who sits in a basement and tinkers with experiments, and who routinely forgets to use a hairbrush…
How to Successfully Defend Your Project to Experts
Brian Swayne
With apologies to Tolstoy: All successful project certification reviews are alike; every unsuccessful project certification review is unsuccessful in its own way. During the certification of a Six Sigma Green or Black Belt, one critical step is to demonstrate that you used the methodology and…
Repetitive Madness
Bruce Hamilton
My last column about superficial improvement may have implied that the condition is limited to organizations with deep enough pockets to buy pricey automation. There are also plenty of opportunities for superficial improvement in small shops. Here’s an example of a manual assembly waste that took…
Proving Competence and Impartiality
Randy Dougherty
This article is about accreditation of conformity assessment bodies. Before proceeding further, however, it is important to provide some definitions in order for all of us to have the same understanding of key terms. The first term is “conformity assessment body” (CAB). According to ISO/IEC 17000…

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