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Time for Innovation
Matt Edison
"Innovate at all costs!" This is the exhortation from innumerable business articles and best-selling business books. These authors describe how to innovate but fail to include how to find the time to innovate. What's needed is a tool to help find the time to think about and act on innovation. The…
QualiPedia: Statistical Process Control (SPC)
Laurel Thoennes @ QD
Search the internet for “What is SPC?” and there are many definitions and descriptions of statistical process control that are correct but not complete. They are true but not the whole truth. From the search results, a general definition and description of SPC could be as follows. Definition: SPC…
Metris Responds to Hexagon Lawsuit
Quality Digest
(Quality Digest: Louisville, KY) -- As first reported in the July 17th issue of Quality Digest Daily, Hexagon Metrology has filed patent infringement litigation against Metris N.V. and its U.S. subsidiary Metris U.S.A. Inc. The basis of that lawsuit, according to court documents obtained by…
Product News: Hexagon Introduces New Leica Total Station
Hexagon Manufacturing Intelligence
(Hexagon Metrology Inc.: North Kingstown, RI) -- Hexagon Metrology Inc., on July 21 at the Coordinate Metrology Systems Conference (CMSC) in Louisville, Kentucky, announced the North American debut of the new Leica TDRA6000 Total Station, the most accurate Leica Geosystems total station ever…
Product News: Lattice Technology Releases Updated XVL Converter Products
(Lattice Technology Inc.: San Francisco) -- Lattice Technology, developers of digital manufacturing applications using the extensible virtual world description language (XVL) format, today announced Version 6.0 of its XVL Converter applications, delivering the tools to convert 3-D CAD data into…
ISO Standards Generate Confidence During Global Financial Crisis
ISO
(ISO: Geneva) -- The ISO Annual Report 2008 highlights the ability of International Standards to provide confidence during the current global financial crisis. "Refined to its essence, the objective of ISO standards is to provide confidence," the report states. "When a product or service meets…
DOD Recognizes A2LA to Accredit Environmental Testing Labs
A2LA
(A2LA: Frederick, MD) -- The American Association for Laboratory Accreditation (A2LA) recently announced the expansion of the laboratory accreditation requirements to encompass the U.S. Department of Defense (DOD) Environmental Laboratory Accreditation Program (DOD ELAP). On April 1, at the DOD…
Integrating Sustainability Into Your Management System
Mary F. McDonald
I remember reading a book when I was younger, about a girl who was separated from her family during the Westward Migration, and forced to live on her own in the wilderness of early spring in 1860s America (unfortunately I don’t remember the name of the book). At one point in the adventure, the …
Product News: Real-Time 3-D Measure/Compare on Moving Parts
(Quality Digest: Louisville, KY) -- Real-time 3-D capture and comparison to a CAD model—on a moving part—generated some excitement at the CMSC show when Creaform demonstrated the capabilities of its HandyPROBE 3-D probing system running with Verisurf software. The HandyPROBE is a wireless…
Event: 2009 Western Region Shingo Prize Conference
(Shingo Prize for Operational Excellence: Tualatin, OR) -- The 2009 Western Region Shingo Prize Conference will be held Sept. 29–30 at the Portland Center Stage in Portland, Oregon. The organizers have chosen a progressive conference format, venue, and city. The aim is to connect attendees with…
NQF Approves Criteria for Evaluating Composite Measures
(NQF: Washington, DC) -- To continue improving health care quality through measurement and public reporting, the National Quality Forum (NQF) has identified and approved  criteria for evaluating composite measures. The majority of the hundreds of NQF-endorsed quality measures focus on a single…
Free Webinar: Implementing International Supply Chain Security
BSI
(BSI: Reston, VA) -- For many companies, the supply chain is their lifeblood and can commonly hold millions of dollars worth of cargo at any given time. With this much value passing through the hands of third parties, it's vital that cargo arrive at its destination safely and on-time. Attend…
QualiPedia: ISO/IEC 17025
Brittany Vogel
ISO/IEC 17025 is an international standard that consists of general requirements for testing and calibration laboratories. The standard provides accreditation for the procedures carried out by these laboratories, ensuring consumers that the products are safe. It assures customers that a lab is…
Why Doesn’t SPC Work? Part 2
Steven Ouellette
Have you ever met people who “do” statistical process control (SPC) only to get some screwy-looking control chart, and then text: OMG I H8 SPC! (If you don’t understand that, ask your nine-year-old child or grandchild.) Last month we saw how it is not a failure of SPC, but rather an EBKAC (…
ANSI Extends Leadership and Service Awards Nominations Deadline
American National Standards Institute ANSI
(ANSI: New York) -- To ensure that all stakeholders have ample opportunity to submit candidates for the American National Standards Institute's (ANSI) 2009 Leadership and Service Awards, ANSI has extended the deadline for nominations to Monday, July 27. The awards are presented annually as a…
Product News: iVue and iScope Microscopes with Networking
(Aven Inc.: Ann Arbor, MI)—Digital microscope users gain all-in-one convenience from the first integrated systems that combine image capture, measurement, annotation, and networking capability without external software or hardware. The iVue and iScope from the SharpVue division of Aven Inc.…
Event: Quality Management in Diagnostic Medicine
(Lab Quality Confab: Spicewood, TX) -- Lab Quality Confab is an annual gathering dedicated to advancing the knowledge, skills, and effectiveness of quality management practitioners in diagnostic medicine. Programs, information, and training are designed for every level of manager and all levels of…
Report: Improving Software Tools that Improve Software
NIST
(NIST: Gaithersburg, MD) -- If the shiny new software on your computer or mobile phone runs without crashing, you may have another computer program to thank—a static analyzer. Static analyzers try to find weaknesses in other programs that could be triggered accidentally or exploited by hackers. A…
Product News: ASQ Offers On-Demand Conference Proceedings
ASQ
(American Society for Quality: Milwaukee) -- Professionals who missed ASQ’s recent World Conference on Quality and Improvement, May 18–20, in Minneapolis, now have the opportunity to access recordings of the conference proceedings. Available session topics include improved performance, social…
Product News: Agilent Chromatograph Functional Verification Service
(Agilent Technologies Inc.: Santa Clara, CA) -- Agilent Technologies recently introduced Agilent Functional Verification Service (FVS) for users of Agilent gas chromatographs (GC) or liquid chromatographs (LC) that are seeking or maintaining accreditation under ISO/IEC 17025 or similar quality…
Niederegger Relies on Mettler Toledo for Its Quality Management
Mettler-Toledo
(Mettler-Toledo Inc.: Columbus, Ohio) -- Marzipan has its origins in the Orient, where it was served at the caliph's table as a special delicacy, and for a long time in Europe, marzipan could only be enjoyed by the elite such as crowned heads, princes, and ladies of court. Today, Niederegger…
Niederegger Relies on Mettler Toledo for Its Quality Management
Mettler-Toledo
(Mettler-Toledo Inc.: Columbus, Ohio) -- Marzipan has its origins in the Orient, where it was served at the caliph's table as a special delicacy, and for a long time in Europe, marzipan could only be enjoyed by the elite such as crowned heads, princes, and ladies of court. Today, Niederegger…
The Quality Cycle in a Precision 3-D Scanning Process
David DeVowe
With the proliferation of 3-D scanning technologies, many options are available for obtaining an electronic 3-D file of a scanned object. The quality of results varies widely. Of those that have experienced poor results, some complain about the accuracy of the data. Others have voiced concern over…
Event: Free Contact Center Customer Satisfaction Webinar
(CFI Group: Arbor, MI) -- Hear the results of the 3rd Annual Contact Center Satisfaction Index (CCSI) as CFI Group examines the success and shortcomings of contact centers to reveal what actually affects customer satisfaction, loyalty, and behavior.  The free webinar is on Thursday, July 30, 2:00…
Please All, Please None
Denise Robitaille
A father and his son were going to market. Their donkey was laden with the vegetables from their garden and assorted wares they were going to sell. The young son became tired and so his father lifted him up onto the donkey so that he could ride for a while. Shortly thereafter, they passed through…

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