All Features
NIST
(NIST: Gaithersburg, MD) -- A new collaboration between the Baldrige Performance Excellence Program (BPEP), The Alliance for Performance Excellence, and The Alternative Board (TAB) will provide resources and training for small businesses to improve their performance through the use of the…
InfinityQS
(InfinityQS: Chantilly, VA) -- InfinityQS International Inc., a leading provider of real-time quality-control software solutions, will continue to strengthen its international presence by promoting global quality initiatives in China through speaking engagements, lectures, and expanded…
ASQ
(ASQ: Milwaukee) -- An author and president of a management development and advisory company, and a principle consultant for a recognized thought leader have been selected as keynote speakers for ASQ’s 2012 Lean and Six Sigma Conference.
The conference will be held Feb. 27–28, 2012, at the…
Noria Corp.
(Noria: Indianapolis) -- Machinery lubrication, oil analysis, and reliability industry professionals from around the world will gather in Indianapolis, May 1–3, 2012, for the annual Reliable Plant Conference & Exhibition at the Indiana Convention Center. The premiere industry event has…
Plex Systems Inc.
(Auburn Hills, MI) -- Plex Systems Inc., provider of Plex Online, the cloud enterprise resource planning (ERP) solution for manufacturers, has announced the dates and theme for its 11th annual PowerPlex user conference. It will be held on May 14–16, 2012, at the Indianapolis Marriott Downtown. The…
Louis Columbus
The next 12 months will see a greater focus than ever before on the quality of customer experience permeating strategies, systems, applications, and initiatives.
An efficiency and transaction mindset is driving many industries, including airlines, into a churn-based business model that is…
Uson
(Uson: Houston) -- Uson, designer, manufacturer, and supplier of leak and functional testers and accessories, has announced that quality engineers can now rely on Uson’s no-cost videoconferencing consultations to facilitate discussions and visual inspection of leak-proof components and products…
Wiley
(Wiley: Hoboken, NJ) -- Current management methods have not kept pace with the economic shift from mass production to mass customization, and there is a major disconnect between what employees are expected to deliver and the behaviors management encourages by unconsciously relying on practices…
Extech Instruments
(Extech Instruments: Nashua, NH) -- Extech Instruments Corp., a manufacturer and supplier of test and measurement instruments, recently donated handheld test equipment valued at more than $40,000 to the vocational, technical, and science programs of local high schools. The diverse array of…
Georgia Institute of Technology
(Georgia Tech: Atlanta) -- With the holiday season upon us—and all the festive food it brings—people should know that the color contrast between dinnerware and what’s placed on top can affect how much we serve ourselves and consume, according a Georgia Tech College of Management researcher.
“…
American National Standards Institute ANSI
(ANSI: Washington) -- The North American Aerospace Defense Command (NORAD) will once again track Santa and his reindeer as they travel the globe on Christmas Eve. Using Google Earth and Google Maps to display Santa’s flight path, NORAD will offer the latest updates on Santa’s progress to kids of…
Productivity Press
(Productivity Press: Boca Raton, FL) -- In the same way that a well-defined approach is needed to develop an effective strategic plan, an equally well-designed approach is needed to support the alignment of your organization’s structure, management concepts, systems, processes, networks,…
University of Michigan
(University of Michigan: Ann Arbor, MI) -- When giving presents this holiday season, remember one thing—less is more, according to an article forthcoming in the Journal of Consumer Research.
The new study by Kimberlee Weaver of Virginia Tech and Stephen Garcia and Norbert Schwarz of the…
The Un-Comfort Zone With Robert Wilson
I was less than two minutes into my sales presentation when the business owner sitting behind his desk gruffly said, “Get out of here.” I figured someone must have walked into his office, and he didn’t want us to be interrupted. I turned around to see who it was. There was no one.
He then…
Bill Kalmar
As a frequent columnist for Quality Digest Daily and several other publications, I have learned that there are certain topics that are out of bounds. These are topics that elicit heated debate, comments from riled readers, and the occasional canceling of a subscription. I recently read there…
Tim Lozier
’Twas the night before Christmas, and all through the shop
Santa’s quality manager feared that all production would stop
The FMEA showed high risk, nonconformances were a fright
But Santa knew better—his QMS would help on this magical night.
I really enjoy the holiday season. I love the…
James Brewton
Lean Six Sigma has proven itself as an effective strategy for business success in both private and public sectors. The methodology has helped enterprise leaders recognize business processes as engines that drive performance excellence and help to deliver value. Lean Six Sigma offers a…
Diane Ciotta
A traveler attempting to book a ticket by phone became frustrated after choosing from a menu of endless options, then waiting on hold for 20 minutes before eventually being transferred twice—the second time to a dial tone. When she called back, the first live person she connected with got an…
Michelle LaBrosse
The holiday season is like a magnifying glass that enlarges both the best and the worst in us. This time of year induces joy, caring, and generosity, but it can also magnify stress, anxiety, and heighten conflict at home and in the office.
The holidays can be stressful. You see it in people…
CMSC
(CMSC: Benbrook, TX) -- The Coordinate Metrology Society (CMS), the membership association for measurement professionals, has announced a call for papers for the 2012 Coordinate Metrology Systems Conference (CMSC). The 28th annual event will be held at The Roosevelt New Orleans in New Orleans,…
Nikon Metrology Inc.
(Nikon Metrology: Brighton, MI) -- Focus 10, Nikon Metrology’s point-cloud software that streamlines the digital inspection process, offers a completely new user interface and now provides support for handheld laser scanning and tactile probing. Users gain productivity through the new intuitive…
CRC Press
(CRC Press: Boca Raton, FL) -- Risk Monetization: Converting Threats and Opportunities into Impact on Project Value, by Glenn R. Koller (CRC Press, 2011), addresses the organizational, political, cultural, and technical issues related to implementing a successful risk assessment, management, and…
Juran
(Juran Institute: Southbury, CT) -- Joseph A. De Feo, president and CEO of Juran Institute Inc., one of the world’s leading authorities on transformational change systems and breakthrough management principles, will facilitate a one-day workshop on lean Six Sigma.
DUring this workshop, De Feo…
(ERI: Santa Barbara, CA) -- Earthquakes are only one of the subjects being discussed at the “Fundamentals of Random Vibration and Shock Testing” course led by mechanical engineer expert Wayne Tustin. The course will be held at ANCO Engineers Inc. in Boulder, Colorado, July 9–11, 2012, from 8 a.m.…
Ed Perkins
Much has been written and discussed about “risk” being the future of “quality.” But what does this really mean, and how does it work?
Definitions of quality
Let’s us look at common working definitions of quality: zero defects, customer satisfaction, control of process variance, reliability,…
